BSOD when trying to run SnapShot with Flexraid

[bigwhy]

Hi, I just reinstalled my computer and install Flexraid system. I am trying to run a Snapshot to secure my file but each time I run it I have a BSOD.
Please see attached my information in the Zip file. (Perfmon and jcgriff2.zip)
Before I reinstalled my computer I had this BSOD message, see below.
BSOD appears even after I reinstall my computer :-(

Thank you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

 

[zigzag3143]

Hi, I just reinstalled my computer and install Flexraid system. I am trying to run a Snapshot to secure my file but each time I run it I have a BSOD.
Please see attached my information in the Zip file. (Perfmon and jcgriff2.zip)
Before I reinstalled my computer I had this BSOD message, see below.
BSOD appears even after I reinstall my computer :-(

Thank you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[bigwhy]

Please see attached the Zip file, let me know if it s what you are looking for.
thank you.

 

[zigzag3143]

Please see attached the Zip file, let me know if it s what you are looking for.
thank you.

These were related to mvs94xx.sys. This look suspiciously like a Marvel driver but there is no information on it in english.


MAY BE MALWARE. DOWNLOAD MALWAREBYTES AND RUN IT.

 

[bigwhy]

So I ran Malwarebytes free trial, and didnt find anything... I checked in my system and found:
mvs94xx.sys = Marvell Semiconductore, Inc
It seems to be for my AOC-SAS2LP-MV8 card...
I already removed and reinstalled this card and the driver... not sure what to do next, if it s the card the source of the issue...
How can i remove safetly this mvs94xx.sys?

FYI, see attached the Capture of the Device manager with the Marvell detail.

 

[zigzag3143]

So I ran Malwarebytes free trial, and didnt find anything... I checked in my system and found:
mvs94xx.sys = Marvell Semiconductore, Inc
It seems to be for my AOC-SAS2LP-MV8 card...
I already removed and reinstalled this card and the driver... not sure what to do next, if it s the card the source of the issue...
How can i remove safetly this mvs94xx.sys?

Good news on malware. If that driver is for something on your system that you use you cant remove it.

Just re-install the newest driver available. If that driver is not for win 7 you can use older ones by installing them in compatibility mode

compatibility mode=right click the installer>properties>compatibility>choose OS

 

[bigwhy]

Ah you lost me here... The only driver available are from the SuperMicro website. I have to download a Zip and run Device Manager, Browse my computer for driver software, and I select the folder with Win7_Win2008_Vista_storport... am I doing it the wrogn way?
Attached is the Zip file from SuperMicro.
Thank you for your help so far

 

[zigzag3143]

Ah you lost me here... The only driver available are from the SuperMicro website. I have to download a Zip and run Device Manager, Browse my computer for driver software, and I select the folder with Win7_Win2008_Vista_storport... am I doing it the wrogn way?
Attached is the Zip file from SuperMicro.
Thank you for your help so far

Sorry didnt realize it was that old. Follow the mfr's directions and if that is the newest driver available then you will have to use it.

 

[bigwhy]

I need some suggestion.
I removed the controller card from my computer and installed it in another computer. I installed the driver and I am currently running the snapshot... and the snapshot has been running for almost 2h (30% completed) and I dont have any error or bluescreen so far.
the specs of this other computer are:
MSI 790GX-G65
Athlon II x4 640
2x2gb Ram
SAPPHIRE 100283L Radeon HD 5770
60 gb G.Skill sniper SSD (OS Win7 64)
Antec TP 650
and I am using the same Controller card, with the same driver, the same HHDs and Cables...
Any idea?
Do I have a conflict between the controller driver and some hardware/driver of my other computer?

 

[zigzag3143]

I need some suggestion.
I removed the controller card from my computer and installed it in another computer. I installed the driver and I am currently running the snapshot... and the snapshot has been running for almost 2h (30% completed) and I dont have any error or bluescreen so far.
the specs of this other computer are:
MSI 790GX-G65
Athlon II x4 640
2x2gb Ram
SAPPHIRE 100283L Radeon HD 5770
60 gb G.Skill sniper SSD (OS Win7 64)
Antec TP 650
and I am using the same Controller card, with the same driver, the same HHDs and Cables...
Any idea?
Do I have a conflict between the controller driver and some hardware/driver of my other computer?

Sa\snapshot?

 

[bigwhy]

SnapShot, running FlexRaid to secure my personal data.
FlexRAID - Rethinking storage data management

 

[zigzag3143]

SnapShot, running FlexRaid to secure my personal data.
FlexRAID - Rethinking storage data management

Thanks. Whats the date on that driver? Is that the most up to date version of the app available?

Reason I ask is both the DMP files uploaded are corrupt so I cant use them to look for that info.