Random BSOD's - Mem Management, ntfs.sys, etc

[fadlifari]

yes, yes i did, it says "installer encountered an error : 0x8007000d, the data is invalid", did you know why?

 

[zigzag3143]

yes, yes i did, it says "installer encountered an error : 0x8007000d, the data is invalid", did you know why?

Could either be an update installer problem or a problem with the download. Try re-downloading the tool

 

[fadlifari]

thanks zig zag i re-downloaded the installer and its worked, i've update the old driver and remove avast, but still i got mem management bsod recently, do i need to update to sp 1? if yes where to download?

 

[zigzag3143]

thanks zig zag i re-downloaded the installer and its worked, i've update the old driver and remove avast, but still i got mem management bsod recently, do i need to update to sp 1? if yes where to download?

If you are having new BSOD's please upload the DMP files

 

[fadlifari]

hey zig zag i have installed the readiness tool and i have downloaded the sp 1 update but when i try to install the sp 1 the install was not successful, error invalid data in the install details, why is that?

 

[fadlifari]

by the way here is the BSOD that i got earlier this time

 

[zigzag3143]

by the way here is the BSOD that i got earlier this time

Many posts ago you were to have run Driver verifier and update the old drivers. I havent seen the verifier results nor are the drivers updated. We need to eliminate those before we can go any further with these.

This most recent crash was probably caused by memory management but which driver we wont know till verifier catches it,

 

[fadlifari]

okay then zigzag, i'll do the computer with the driver verifier like you said in your previous post. but somethings crossing my mind, can i re-install windows in my laptop? because i dont have the CD, it's OEM.

 

[zigzag3143]

okay then zigzag, i'll do the computer with the driver verifier like you said in your previous post. but somethings crossing my mind, can i re-install windows in my laptop? because i dont have the CD, it's OEM.

You cant re-install unless you get an image from somewhere but you should be able to restore it to factory settings. See your owners manual for directions.

 

[fadlifari]

if i chose to restore to factory settings, then what is the minus for me zigzag? despite losing my data.

 

[zigzag3143]

if i chose to restore to factory settings, then what is the minus for me zigzag? despite losing my data.

Losing data, having to re-install all your apps, and perhaps not fixing the problem if it is hardware.

 

[fadlifari]

okay then i wont do the reset the factory settings, hey i have ran the driver verifier, and here is the dumps, can you help me?

 

[zigzag3143]

okay then i wont do the reset the factory settings, hey i have ran the driver verifier, and here is the dumps, can you help me?

None of these were driver verified enabled but they are Related to idmwfp.sys Internet Download Manager WFP Driver from Tonec Inc.

I would remove it.

I would also remove this driver NTIDrvr.sys NTI CD-ROM Filter Driver from NewTech Infosystems

 

[fadlifari]

what do you mean by the "None of these were driver verified enabled" is there something wrong i have done with? okay i would remove those two, but in the future, could i re-install the IDM ?
and how could i remove those two drivers?

thanks for your help zigzag, you're the best, glad to know that you became MVP on this forum

 

[zigzag3143]

what do you mean by the "None of these were driver verified enabled" is there something wrong i have done with? okay i would remove those two, but in the future, could i re-install the IDM ?
and how could i remove those two drivers?

thanks for your help zigzag, you're the best, glad to know that you became MVP on this forum

None of these crashes say "driver verified" there for no drivers were selected. You can test if verifier is on by typing verifier /query in CMD. If it returns no drivers being verified it isnt doing anything.

IDM may or may not work. I would remove all of these to see if the crashes stop then add one at a time back.

 

[fadlifari]

okay then i'll try to run the verifier again, buat zig zag how could i remove those two driver that you said earlier?
i'll post the attachments as soon as possible

 

[zigzag3143]

okay then i'll try to run the verifier again, buat zig zag how could i remove those two driver that you said earlier?
i'll post the attachments as soon as possible

Un-install the programs in your programs add/remove control panel.

 

[fadlifari]

okay then zig zag, thanks, hmm lately i ran the driver verifier and my system crash but my system couldn't create di minidump files, when it starts to bsod, the system tries to save the minidump but it cannot, you happens to know why?

 

[zigzag3143]

okay then zig zag, thanks, hmm lately i ran the driver verifier and my system crash but my system couldn't create di minidump files, when it starts to bsod, the system tries to save the minidump but it cannot, you happens to know why?

Could be your page file is either too small, or on a different HD, or UAC could be off, etc.


We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[fadlifari]

hey zigzag the bsod still occurs even if i delete idm and NTIdrvr.sys, here is the dump files about the bsod recently.