Solved Cannot send link or page by office outlook 2007 .

[henry74]

Hi
When I try to send a link from my explorer 9 by using :File ---Send --Page by e-mail or send Link by e-mal , my explorer 9 freezes and my office outlook 2007 is not opening to send mail ,so I must reset my pc .
In normal working -there is no problem to send , receive and and attach files .
My O.S is win7 ultimate 64 bit + office 2007 all is updated .
Please try to help me .
Henry74

 

[richnrockville]

Hi
When I try to send a link from my explorer 9 by using :File ---Send --Page by e-mail or send Link by e-mal , my explorer 9 freezes and my office outlook 2007 is not opening to send mail ,so I must reset my pc .
In normal working -there is no problem to send , receive and and attach files .
My O.S is win7 ultimate 64 bit + office 2007 all is updated .
Please try to help me .
Henry74

Welcome Henry74 to the windows 7 forums.

have you gone and looked at your ie9 tools internet options| set programs?


Then you will need to select which program opens when you select mailto:
or send page.

Rich

 

[JMH]

henry74,

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application in the left hand column.
Note anything in red that relates to the problem.
Please record the event ID, and the Source Code and tell us what they are.

 

[henry74]

Cannot send link or page by office outlook 2007



Thank you for your replays
1. Yes -the first thing I have done was checking my explorer properties and and setting the programs to: Microsoft Office PUBLISHER –BUT NO GOOD RESULTS .
2. I have two eventsvwrs A. Internal on operating system . B .a program name SIW -for system information for windows .
Both show that I have an error once or twice a day -error : WinMgmt ID 10 .
In windows viewer I can see also other errors that appear rarely like :WMI ID 10
and error CAP2 ID 407 .
I suspect that the WInMgt error is the troublemaker but to solve this problem I need an expert .


Thanks henry74

 

[henry74]

Dear users
There was a misunderstanding on my side : The first question solved my problem but I did not pay attention to the settings that was sent to me .
Later I understood that I must choose the program "Notepad " instead of Microsoft office publisher , and when I have done it I can send links and pages through my office outlook 2007 with the explorer .
Thank you for your help in solving this problem ,but still I will wait for the replay to the error in my events viewer .
Sorry for missleading you in my first answer.

hebry74

 

[JMH]

Here you go...
Use the same link for searching your other errors.
{Sometimes only the Event ID is needed}

Event ID: 10 Source: WinMgmt

 

[henry74]

Cannot send link or page by office outlook 2007


Hi
I am sorry to inform you that the next day when I tried to send a link or a page from my explorer the previous problem rise again and now the explorer freezes when I do this action .(As before )
I did not change any setting and the program that I use with my explorer is set to NOTEPAD ,but even I change the setting to other option -the result is the same .
Why did I get to good results at the first day -I can not explain -but this is the fact .
I still need an advice and help on this problem .

Henry74

 

[richnrockville]

Henry74, when you say you used Notepad as the target for sendto, that should not be the case, it should
be set to outlook by default. Where are you putting Notepad into your setting?

Rich

 

[henry74]

Dear Friend
Thank you for your quick response .
In my win7 ultimate explorer 9 there are these options to choose to HTML editing :
1 .Microsoft Office Excel .
2.Microsoft Office Publisher .
3.Microsoft Office Word
4. Notepad .
I have tried all options but the result is the same the explorer is freezing and no mail box is opening .
But the day I saw your suggestion and changed the setting from Microsoft office publisher to Notepad -suddenly all worked o.k
The next day when I opened my PC and try to send a page or mail from my explorer the problem resized again .
I hope that now you have all the details .

Henry74

 

[henry74]

Yes my office outlook is my default program .

 

[richnrockville]

Dear Friend
Thank you for your quick response .
In my win7 ultimate explorer 9 there are these options to choose to HTML editing :
1 .Microsoft Office Excel .
2.Microsoft Office Publisher .
3.Microsoft Office Word
4. Notepad .
I have tried all options but the result is the same the explorer is freezing and no mail box is opening .
But the day I saw your suggestion and changed the setting from Microsoft office publisher to Notepad -suddenly all worked o.k
The next day when I opened my PC and try to send a page or mail from my explorer the problem resized again .
I hope that now you have all the details .

Henry74

you need to check the option in internet options | Programs

you should see these screens. check to see that they are checked.


See if this helps
Rich

 

[henry74]

Setting of my default programs

As you can see my programs are correct set .
Still the same problem appears .
Thank you for your help .


Henry74

 

[JMH]

henry74
Is it time to consider seeking help from a professional?
I believe the email service is free.

Get Help Now

Contact a support professional by E-mail, Online, or Phone

 

[henry74]

Thanks anyway.

Henry74

 

[henry74]

Thanks anyway.

Henry74