Repeated crashes while playing any game with no BSOD

[xTko]

Hello,

I built a new PC and everything works great until I boot up a game. I've played: Battlefield 3, WoW, Dead Space, Batman Arkham City, and a few others. After anywhere from 5 minutes to 1 hour the screen goes black, pc powers down, and the system hard reboots.

What I have done so far:
MemTest: 5 passes with no errors
Formatted and Reinstalled the system
Updated Every Driver I can think to update
Run BF3 with only the SSD hooked up
Driver Verification (ran into an issue with Anti-Virus so I uninstalled it and removed the drivers, this was the only time I received a BSOD)
Checked CPU, PSU, and GPU temps (all well within normal operating temps)
Restored BIOS to factory defaults
Nothing is overclocked to my knowledge (the GPU is factory "Superclocked")
Originally I suspected the PSU (it was making a rattling noise/buzz with just the fan running) so I RMA'ed it back to Corsair and they replaced it with a brand new PSU in the same model

I'm sure I left something out, if I remember more I will post again.

I followed the BSOD Posting thread, not sure if there are any dumps in there. I could not find any in the C:\windows\minidumps folders. If you need any more information or reports or anything please let me know and I will post it ASAP.

Any help regarding this issue would very much appreciated.

Thanks in advance,

-xTko

 

[JMH]

Generic steps to troubleshoot.
I note you have already tried some.

If / when you get a BSOD we will tell you how to upload the DMP files.

There are many reasons why a PC " behaves" this way.
These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....

* Make sure that you are not over heating.

* Make sure PSU is working properly.

* If overclocking, restore to original.

*Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > application > in the left hand column note anything red that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

* Go to search, type device manager and look for any yellow warning markers.

*Try in safe mode; report back if it works properly.
Start your computer in safe mode

*Clean boot. You may discover what is causing your problem.
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

* You may be interested in these hardware tests:

CPU - Stress Test with Prime95
http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Video Card - Stress Test with Furmark
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Mem test 86+
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[xTko]

Thanks for the quick reply,

* Make sure that you are not over heating.

I checked again to make sure nothing was overheating. Everything checked out.

* Make sure PSU is working properly.

Not sure exactly how to check the PSU is working properly, any advice would be appreciated.

* If overclocking, restore to original.

Nothing is overclocked.

*Have you checked in Event Viewer?

I saved all the Red Event IDs and zipped them for you.

Event ID 10

- System

- Provider


[ Name] Microsoft-Windows-WMI


[ Guid] {1edeee53-0afe-4609-b846-d8c0b2075b1f}


[ EventSourceName] WinMgmt


- EventID 10


[ Qualifiers] 49152



Version 0


Level 2


Task 0


Opcode 0


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2011-11-26T21:38:58.000000000Z



EventRecordID 2434


Correlation

- Execution


[ ProcessID] 0


[ ThreadID] 0



Channel Application


Computer dy4


Security
- EventData


//./root/CIMV2


SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99


0x80041003

Event ID 1000

- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2011-11-26T21:38:42.000000000Z



EventRecordID 2432


Channel Application


Computer dy4


Security
- EventData


BatmanAC.exe


1.0.0.0


00000000


KERNELBASE.dll


6.1.7601.17651


4e211319


00000001


0000b9bc


1314


01ccac83a1711811


d:\steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe


C:\Windows\syswow64\KERNELBASE.dll


0208858b-1877-11e1-b9d1-14dae9d8214a

Event ID 3002

This event is not displayed correctly because the underlying XML is not well formed. Below is the raw text of the event.

300202000x80000000000000002527Applicationdy41600000000092C0000092C0000980B0000

Event ID 3011

- System

- Provider


[ Name] Microsoft-Windows-LoadPerf


[ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}



EventID 3011


Version 0


Level 2


Task 0


Opcode 0


Keywords 0x8000000000000000

- TimeCreated


[ SystemTime] 2011-11-26T22:34:52.120302300Z



EventRecordID 2526


Correlation

- Execution


[ ProcessID] 1920


[ ThreadID] 4212



Channel Application


Computer dy4

- Security


[ UserID] S-1-5-18

- UserData

- EventXML


param1 WmiApRpl


param2 WmiApRpl


binaryDataSize 8


binaryData F20300004D070000

Event ID 3012

- System

- Provider


[ Name] Microsoft-Windows-LoadPerf


[ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}



EventID 3012


Version 0


Level 2


Task 0


Opcode 0


Keywords 0x8000000000000000

- TimeCreated


[ SystemTime] 2011-11-26T16:50:59.467340900Z



EventRecordID 2107


Correlation

- Execution


[ ProcessID] 2328


[ ThreadID] 3440



Channel Application


Computer dy4

- Security


[ UserID] S-1-5-18

- UserData

- EventXML


param1 Performance


binaryDataSize 16


binaryData 37070000000000000000000009030000

Event ID 4107

- System

- Provider


[ Name] Microsoft-Windows-CAPI2


[ Guid] {5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}


[ EventSourceName] Microsoft-Windows-CAPI2


- EventID 4107


[ Qualifiers] 0



Version 0


Level 2


Task 0


Opcode 0


Keywords 0x8080000000000000

- TimeCreated


[ SystemTime] 2011-11-26T18:04:47.147297100Z



EventRecordID 2147


Correlation

- Execution


[ ProcessID] 1420


[ ThreadID] 3092



Channel Application


Computer dy4


Security
- EventData


http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab


A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

* Go to search, type device manager and look for any yellow warning markers.

I had previously checked the Device Manager and made sure that nothing has a warning on it.

I'll do some more hardware testing and get back to you with the results.

Thanks again.

Cheers,

-xTko

 

[xTko]

Forgot System Specs:

OS Windows 7 x64
CPU Intel i7-2600k @3.4GHz
Motherboard P8Z68-V PRO
Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2
Graphics Card(s) EVGA GTX570
Sound Card RealTek On Board
Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch
Hard Drives:
Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB
PSU Corsair HX1000W
Case CoolMaster HAF 912
Cooling ThermalTake Frio
Keyboard G110
Mouse G700

 

[xTko]

Update:

I ran the CPU test for 6 hours with 0 errors and 0 warning. Temp never went over 55C.

 

[JMH]

* What AV software are you currently using on your computer?
* List any AV programs you have installed in the past.
{Also list how you removed them}

*Have you done the two steps below?
1.Try in safe mode; report back if it works properly.
Start your computer in safe mode

2.Clean boot. You may discover what is causing your problem.
Troubleshoot Application Conflicts by Performing a Clean Startup

 

[xTko]

I'm currently running ESET AV 5.0. It's the only AV I've had installed since my last format (about 5 days ago). I used the Programs and Features uninstall from Control Panel to remove it.

The PC runs fine in safe mode without any issue. I cannot play any games while in safe mode to try it though. PC runs fine out of safe mode too, unless I try and play a game and then it restarts after 5 - 60 minutes.

I did a clean boot with everything disabled but Microsoft and the restarts still happen.

Currently I am running FurMark GPU test. No artifacts, GPU topped out at 86C and fan is only running at 61%. It's been 30 minutes and ill run it for an hour.

 

[zigzag3143]

I'm currently running ESET AV 5.0. It's the only AV I've had installed since my last format (about 5 days ago). I used the Programs and Features uninstall from Control Panel to remove it.

The PC runs fine in safe mode without any issue. I cannot play any games while in safe mode to try it though. PC runs fine out of safe mode too, unless I try and play a game and then it restarts after 5 - 60 minutes.

I did a clean boot with everything disabled but Microsoft and the restarts still happen.

Currently I am running FurMark GPU test. No artifacts, GPU topped out at 86C and fan is only running at 61%. It's been 30 minutes and ill run it for an hour.

Have you re-installed DirectX?

Download: DirectX End-User Runtime - Microsoft Download Center - Download Details

 

[xTko]

I have not tried reinstalling DX yet. I updated it but ill removed it and reinstall it after FurMark finishes.

 

[zigzag3143]

I have not tried reinstalling DX yet. I updated it but ill removed it and reinstall it after FurMark finishes.

Its a long shot but easy to check.

 

[xTko]

Direct X is part of Windows now so I can't uninstall it but I double checked that everything is up to date.

 

[xTko]

Update:

PC never crashed while running the GPU test. Topped out at 86C and fan speed was only 61%.

I decided to format again and do a fresh install with nothing but the basics. Mouse, KB, video drivers, and Windows Updates. Stored a game on another HDD and booted from there. PC still restarts after 5 - 60 minutes of gaming. It even restarted while running Netflix.

I still have yet to get a BSOD even with auto restart turned off.

I looked though the Event log on the fresh install and it still the same Event IDs as before. I looked under windows logs > system and found:

Event ID 41

- System

- Provider


[ Name] Microsoft-Windows-Kernel-Power


[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}



EventID 41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2011-11-29T07:26:58.039608000Z



EventRecordID 1706


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer dy4

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0

and Event ID 6008

- System

- Provider


[ Name] EventLog


- EventID 6008


[ Qualifiers] 32768



Level 2


Task 0


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2011-11-29T07:27:00.000000000Z



EventRecordID 1702


Channel System


Computer dy4


Security
- EventData


11:24:03 PM


‎11/‎28/‎2011










608










DB070B0001001C001700180003007F02DB070B0002001D000700180003007F023C0000003C000000000000000000000000000000000000000100000000000000
Binary data:

In Words
0000: 000B07DB 001C0001 00180017 027F0003
0008: 000B07DB 001D0002 00180007 027F0003
0010: 0000003C 0000003C 00000000 00000000
0018: 00000000 00000000 00000001 00000000

In Bytes
0000: DB 07 0B 00 01 00 1C 00 Û.......
0008: 17 00 18 00 03 00 7F 02 .......
0010: DB 07 0B 00 02 00 1D 00 Û.......
0018: 07 00 18 00 03 00 7F 02 .......
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........

I also broke down the PC and rebuilt it to make sure everything was seated properly.


I'm out of ideas accept to start buying new pieces and see if it will work.

Any direction would be very much appreciated.

Cheers,

xTko

 

[Anusha]

If it is a reboot without BSOD, looks like a power problem. Did you have the BSODs before replacing the PSU? Just to make sure, how about running off your onboard graphics and try to play a game (very low quality and maybe less than 20fps, but...) for a while. Power draw will be little and the chances are if there is a problem with the PSU, it won't be loaded enough to crash the PC. Furmark is not a good stresstester for post GT400 cards unless u somehow manage to disable throttling.

 

[JMH]

For troubleshooting purposes are you prepared to give up Gaming for a period of time? :devil:

 

[xTko]

For troubleshooting purposes are you prepared to give up Gaming for a period of time?

I can't game right now anyways so I don't have anything to lose. I just want to play games and not think "I wonder if what I did worked...*PC crashes*"

how about running off your onboard graphics and try to play a game (very low quality and maybe less than 20fps, but...) for a while

I'll try that out and post back the results.

 

[xTko]

Update:

I was doing some reading about my PSU and my GPU because it still feels like a power issue. The minimum requirements for my GPU are 550W at 38AMPs on the 12v (sorry I have no idea what I'm talking about when it comes to electricity). The 12v on my current PSU(1000W) is 40AMP Maximum. I'm not sure but it sounds like I need a new PSU. Is a two AMP buffer enough?

 

[zigzag3143]

Update:

I was doing some reading about my PSU and my GPU because it still feels like a power issue. The minimum requirements for my GPU are 550W at 38AMPs on the 12v (sorry I have no idea what I'm talking about when it comes to electricity). The 12v on my current PSU(1000W) is 40AMP Maximum. I'm not sure but it sounds like I need a new PSU. Is a two AMP buffer enough?

If the GPU is the only thing on the 12v rail no. 2 amps is an extra 5% and your gpu cant use more than rated unless you are overclocking.

 

[xTko]

Update:

I put in an old 9800GTX+ GPU and the restarts still happen with EventID 41 and 6008. Still no BSOD.

 

[xTko]

Thought:

I purchased Newegg.com - G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBRL

Instead of Newegg.com - G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBXL

Would that make a difference?

 

[zigzag3143]

Thought:

I purchased Newegg.com - G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBRL

Instead of Newegg.com - G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBXL

Would that make a difference?

Win 7 and modern mobo's are very memory sensitive. The above should not make a difference but I have seen Identical memory from the same mfr, with the same specs, but not purchased at the same time, cause instability.