BSOD 0x000000f4 (0000000000000003, ...... on DELL netbook

[rammhell]

hello,

i'm getting BSOD 0x000000f4 (0000000000000003, 0xfffffa8003591060, 0xfffffa8003591340, 0xfffff80002dd25d0).

I have tried to restore laptop to factory default but cant boot windows i'm getting bsod. Safe mode doesn't work too...

and i don't have minidup just mamory.dmp which is 203mb size.

i have tried to change memory, didn't help, checked hdd with several different software, hdd is ok. Don't know what to do.. please help me if you can.

Best regards,
Ramunas

 

[zigzag3143]

hello,

i'm getting BSOD 0x000000f4 (0000000000000003, 0xfffffa8003591060, 0xfffffa8003591340, 0xfffff80002dd25d0).

I have tried to restore laptop to factory default but cant boot windows i'm getting bsod. Safe mode doesn't work too...

and i don't have minidup just mamory.dmp which is 203mb size.

i have tried to change memory, didn't help, checked hdd with several different software, hdd is ok. Don't know what to do.. please help me if you can.

Best regards,
Ramunas

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[rammhell]

i have attached memory.dmp file

 

[zigzag3143]

The memory dump refers to a memory exception in a windows OS file. Might just be a driver but we need to be able to boot some how.

Do you have the win 7 dvd? Can you boot from it? If so you can do a repair install

 

[rammhell]

no this is a netbook, no dvd drive in it.. hdd has hidden partition with windows installation files, i have tried to install but after installing on first boot i get same bsod again...

 

[zigzag3143]

no this is a netbook, no dvd drive in it.. hdd has hidden partition with windows installation files, i have tried to install but after installing on first boot i get same bsod again...

Ugh, thats one reason I just love netbooks.

If you cant restore from factory partition, and have no dvd drive (might want to get an external USB) your only option is to do a repair install from a properly formatted USB stick with a win 7 image on it.

 

[rammhell]

ok, i'm downloading win7 HP OA from microsoft now and will try to do repair install from USB flash... i will update this thread tomorrow.. thanks

 

[zigzag3143]

ok, i'm downloading win7 HP OA from microsoft now and will try to do repair install from USB flash... i will update this thread tomorrow.. thanks

Good luck

 

[RhapsodyOfFire]

If after factory restore you get BSOD it must be faulty hardware like hdd/ram or in some rare cases master boot record virus. I suggest checking ram with MemTest86. The restoring files could be damaged too.

 

[rammhell]

memory tested, changed to new one as well, hdd checked... i hope it's a virus, not a mainboard problem

 

[zigzag3143]

memory tested, changed to new one as well, hdd checked... i hope it's a virus, not a mainboard problem

If you are concerned that it is malware, download Malwarebytes from this link and run it

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

 

[RhapsodyOfFire]

I would recommend scanning for Master Boot Record (MBR) virus with Eset NOD32 on another computer if you cannot launch it. It detects MBR pretty well. Also ComboFix could find lots of random virus related and software related errors/changes and fix them - great program .