Solved W7 Iconcache doesn't exist, won't rebuild, no start menu, need help

davidgbayard

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My desktop started having icon issues, so I did a little reading up and saw that it could help by deleting the iconcache.db file. I did so, and now my icons are completely gone. I can still see the text under the icons and can still access the programs, however they are running slower than normal.

Also, on a related note, nothing happens when I click the start menu button.

I am running Windows 7 Home Pro 64 bit. I have tried all the fixes to no avail, even launched in safe mode. Here is my video explaining my issue.

Thanks All!

Icon cache issue - YouTube
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Tried both methods just now, neither worked.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
Tried both methods just now, neither worked.
I hope I am not losing it, but I think I posted to do a system restore, and then a sfc /scannow. I do not see that post.
Are those the two you are referring to?

If you ran the "Icon Cache - Rebuild" tutorial, can you go back into where you deleted your original iconcache.db file, and see if it was "rebuilt"?
It should be here: C:\Users\User-Name\AppData\Local\IconCache.db
Scroll all the way down to where the individual files start, it is listed alphabetically.

Remember to go into Folder options to "unhide" it first, because it is a hidden system file.

If it is check to make sure the Default program that associates with .ico files is Windows Photo Viewer. How to is shown here: http://www.sevenforums.com/tutorials/9154-default-programs-associate-file-type-protocol.html

If they still will not show, the next thing to try would be to create a new user account because the one you have now may be corrupt: http://www.sevenforums.com/tutorials/181024-user-account-create.html-Option One
Make it the same level as the one you have been using either Standard or Administrator.
Once you switch users; shown in step 8, use that new account to see if your icons have returned.

If everything looks okay then you can go back in to http://www.sevenforums.com/tutorials/181036-user-account-delete.html, and delete the user account you were having problems with.

Remember to go back into Folder options to "hide" those system files.
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
After rebuilding the Icon Cache, re-delete it again, then log off and log back on.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5 2500K Processor2x4GB DDR3 1333Mhz MemoryNovatech Radeon 6770 1GB Graphics Card
Computer Manufacturer/Model Number
iRush Pro
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 2500K Processor
Motherboard
Intel H67 Chipset Motherboard (Micro ATX)
Memory
2x4GB DDR3 1333Mhz Memory
Graphics Card(s)
Novatech Radeon 6770 1GB Graphics Card
Hard Drives
1TB
PSU
Novatech 500W
Case
Novatech ATX Gaming Case
Cooling
-
Keyboard
Novatech Wired Keyboard
Mouse
Novatech Wired Mouse
Internet Speed
VirginMedia 10MB/s
If you ran the "Icon Cache - Rebuild" tutorial, can you go back into where you deleted your original iconcache.db file, and see if it was "rebuilt"? - yes, i can. it isnt.


It should be here: C:\Users\User-Name\AppData\Local\IconCache.db it isnt


Scroll all the way down to where the individual files start, it is listed alphabetically.

Remember to go into Folder options to "unhide" it first, because it is a hidden system file. - unhidden

If it is check to make sure the Default program that associates with .ico files is Windows Photo Viewer. How to is shown here: Default Programs - Associate a File Type or Protocol it was, they still wont show

If they still will not show, the next thing to try would be to create a new user account because the one you have now may be corrupt: User Account - Create
Make it the same level as the one you have been using either Standard or Administrator.
Once you switch users; shown in step 8, use that new account to see if your icons have returned.

If everything looks okay then you can go back in to User Account - Delete, and delete the user account you were having problems with.

Remember to go back into Folder options to "hide" those system files. I created a new user account, same thing happened on the other account



After rebuilding the Icon Cache, re-delete it again, then log off and log back on.

It doesnt show up to delete in the first place
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
This may be obvious, but, have you checked the recycle bin to see if the deleted iconcache.db file is there?
If it is, right click on it, and restore the file.

I found this: http://www.sevenforums.com/general-...uilding-iconcache-doesnt-fix.html#post1601992
The location would be, C:\Users\Your user name\AppData\Local\ at the end of the IconResource=C:\Windows\system32\SHELL32.dll,31 line he added a 1 to the 3 to make 31.

At the end of my line it is 301, you could try either one, and you might have to make a new user account.

My only other suggestion is to do a: Repair Install

Still looking for a reason why you can not rebuild the iconcache. :(
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
You can also force Windows to rebuild the proper iconcache.db by itself, without running the well-documented command-prompt series of commands.

If you change your color-depth on Display properties and re-boot, Windows will automatically rebuild iconcache.db (either replacing the one that exists, or creating one if none exists).

So you do it twice in succession:

(1) Right-click on desktop, select Screen Resolution, click "Advanced Settings", and then select the tab for your particular video driver which shows the "Colors" item. For my ATI video driver it is on the "Monitor" tab.

Click on the drop-down for colors and select "high color (16bit)". Ok your way out, and re-boot.

(2) After re-boot, repeat the process. This time change the colors back to the way they originally were by selecting "true color (32bit)". Again, ok your way out and re-boot.


This should force the creation of iconcache.db and icons for all of your objects and shortcuts.
 

My Computer My Computer

At a glance

Windows 7 Pro x64 (1), Win7 Pro X64 (2)i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6...8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built, two systems (1) and (2)
OS
Windows 7 Pro x64 (1), Win7 Pro X64 (2)
CPU
i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
Motherboard
ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
Memory
8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
Graphics Card(s)
ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Sound Card
Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
Monitor(s) Displays
Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
Screen Resolution
1920x1200, 1920x1200 (1); 1920x1200 (2)
Hard Drives
(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
PSU
Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
Case
Acousti-Case 360 (1) and (2)
Cooling
Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
Keyboard
IBM PS/2 (1) and (2)
Mouse
Logitech MX Revolution wireless (1); Microsoft wired (2)
Internet Speed
100mbps down / 10mbps up
Antivirus
Microsoft Security Essentials; Malwarebyte Anti-Malware Pro
Browser
Firefox
Other Info
Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as Hauppauge HVR-2250 OTA/ATSC 2-tuner TV card in (1), running under Win7 WMC
Worked for me!

I realize this post is pretty old, but wanted to let anyone with the same problem know that changing the color from high color back to true color worked for me. It was an easy-peasy fix :)

Thank you so much, dsperber!
 

My Computer My Computer

At a glance

7 64
OS
7 64
Here I am over a year after venusc posted a "thank you" to dsperber, to also post a thank you!

I thought I'd tried everything to get my iconcache to rebuild, but nothing worked. Then I found this post and voila, my icons are back :-)

The minute I selected High Color the icons appeared. So I canceled instead of "Keep These Settings", and the icons are still here. No multiple setting attempts, no reboots, no logoff. Sweet!

Thank you very much dsperber!!! I was going crazy over this one!!!
 

My Computer My Computer

At a glance

Win7 Pro SP1 64-bit
Computer type
PC/Desktop
OS
Win7 Pro SP1 64-bit
Sadly, this doesn't work for me. I changed it to 16 bit then restarted my computer, then changed it back to 32 bit. I repeated this process twice and nothing happened. Then i tried it some more, still nothing:picnic:.
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 64 bit
Antivirus
Avast
Browser
Google Chrome
This does not work in my case. I repeated the process many time (changing the color of the monitor). And nothing has happened.
Can someone still help keep the search up?
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 64 bit
Antivirus
Avast
Browser
Google Chrome
This does not work in my case. I repeated the process many time (changing the color of the monitor). And nothing has happened.
Have you also tried the "standard" way to force Windows to rebuild the icon cache? You enter the following commands in an Administrator command prompt window:

taskkill /IM explorer.exe /F
cd /d %userprofile%\AppData\Local
del IconCache.db /a
shutdown /r /t 0

That doesn't work?

How long have you had this problem? Do you have most icons, no icons, what? You don't have a system restore point prior to when your icon problem started, that you can restore? In a more extreme recovery, do you have a "system image" backup from a working system before your icon problem started that your could restore?

Might be it's finally time for a reinstall from scratch. And maybe think about a regular system/data backup plan?
 

My Computer My Computer

At a glance

Windows 7 Pro x64 (1), Win7 Pro X64 (2)i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6...8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built, two systems (1) and (2)
OS
Windows 7 Pro x64 (1), Win7 Pro X64 (2)
CPU
i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
Motherboard
ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
Memory
8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
Graphics Card(s)
ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Sound Card
Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
Monitor(s) Displays
Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
Screen Resolution
1920x1200, 1920x1200 (1); 1920x1200 (2)
Hard Drives
(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
PSU
Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
Case
Acousti-Case 360 (1) and (2)
Cooling
Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
Keyboard
IBM PS/2 (1) and (2)
Mouse
Logitech MX Revolution wireless (1); Microsoft wired (2)
Internet Speed
100mbps down / 10mbps up
Antivirus
Microsoft Security Essentials; Malwarebyte Anti-Malware Pro
Browser
Firefox
Other Info
Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as Hauppauge HVR-2250 OTA/ATSC 2-tuner TV card in (1), running under Win7 WMC
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