Freeze ups and BSOD events in custom built computer

[wconkle]

Hello Sevenforums members and thank you in advance for the assistance.

I have recently built a computer and I am experiencing frequent freeze-ups and BSOD events with it. None of my previously built rigs have experienced this, and the most recent computer used several of the components currently in use, including the SSD, graphics card, case/PS, CPU cooler, and Windows 7.

Computer stats are as follows:

Windows 7 Home Premium 64bit (retail version)
Seasonic SS-550HT (550 watt)
Asrock 970 Xtreme motherboard
AMD Phenom II 980 Black processor (Deneb) at 3.7Ghz
16 Gig RAM G.SKILL Ripjaws (Model F3-12800CL9D-8GBRL)
EVGA GTX 460 SE video card
OCZ Vertex2 SSD (128 Gb)

All of this has been assembled recently, though many of the components (listed above) have been in service for some time.Nothing is overclocked.

I have experienced more freeze ups than BSOD. These have come at all different conditions, including web-browsing, watching video (both WM Player and online Youtube), downloading files while computer is unattended (I return and find computer unresponsive) and occasionally while gaming (mostly MS Flight Sim X). I have not determined a pattern.

Cooling is very good in the case, and the Asrock board fan controllers maintain the CPU reported temp below 45C at idle and I have not seen the core temp above 60C in any situation other than a run of the program 'Core Damage'.

I followed the directions for how to assemble a help thread for this forum, but I have not looked up any error codes yet (have not ever needed to with Win7) so I will look into that in parallel.

Again, thank you for any help.

Wes

 

[zigzag3143]

First things of note is CFOS speed. Known to cause both freezes and crashes. It needs to be removed.

Second and most likely you problems is y our Norton.

Of the 2 dmp files uploaded one was corrupt and one was inconclusive so we are going to have to wait for more of them.


I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

http://www.microsoft.com/security_essentials/

 

[wconkle]

OK, thank you.

I have run the Symantec program for several years with no issues, but I have switched to MSE on my netbooks. I will look at doing that for this computer as well.
CFOS is the network controlling program? It came with this motherboard. I'm not even sure if it runs but I will try to uninstall it.

I will reattempt to run the program that creates the dump files.

Meanwhile, this is what I found in Event Viewer for the most recent BSOD:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000101 (0x0000000000000031, 0x0000000000000000, 0xfffff880009e8180, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP"

Thank you for your help.

 

[wconkle]

Here is another attempt at the zipped file.

 

[JMH]

I believe ZigZag was trying to say the DMP file was corrupt when it was made on the machine. SO one was inconclusive, and one un-usable.

The good news is that the BCC code 101 is helpful towards narrowing the possible issues. Please check this link for further reading and possible fixes.

http://www.sevenforums.com/crash-lo...0x101-clock_watchdog_timeout-troubleshtg.html

 

[zigzag3143]

You said it better than I could ever had

 

[wconkle]

Haha, thanks guys. I will see if I can stress test the CPU as mentioned in the referenced thread, try to uninstall CFOS, and remove NIS.
If another BSOD occurs, I will retry to create the minidump archive and post it here.

 

[zigzag3143]

Haha, thanks guys. I will see if I can stress test the CPU as mentioned in the referenced thread, try to uninstall CFOS, and remove NIS.
If another BSOD occurs, I will retry to create the minidump archive and post it here.

Good luck