Solved System will only start in Safe mode, Clean virus in safe mode

[Klownpunchers]

I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen then the screen turns black and sits there. I have to hard reboot. I ahve used a repar CD and i have come across an error 0x800700b7, i have also recived this when i tried to work around this problem "identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}"

OS= Win 7

 

[kegobeer]

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

 

[Layback Bear]

You didn't mention what programs you use to remove the bad things.
Download/Update and run full scan with Malwarebytes Anti Malware to make sure you are clean.
After that cmd/prompt/admin and type in sfc /scannow and run two or three times booting after each time.

 

[Klownpunchers]

I intially used Symantic and then I tried to install AVG while in safemode. It seems i can not. SEP work to kill the bugs but still seems my interenet has hijacked. Periodlcly the internet will redirect me to someother website. I have used sfc only b/c of what ive read but what does it do?

 

[Klownpunchers]

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

I have tried to reinstall from the recovery drive partition on the computer but i am being prevented from useing it. I dont have a reinstsall CD either.

 

[kegobeer]

How are you being prevented from using it, exactly?

 

[ignatzatsonic]

Download a legal ISO of your Windows version, burn it to a disc, reinstall, and activate using your existing Product Key.

 

[Klownpunchers]

Download a legal ISO of your Windows version, burn it to a disc, reinstall, and activate using your existing Product Key.

Do you know where i can find my product key? There is not CD with the comp. Is there something on the computer has it? Also, Where do you recommend getting the ISO?

 

[Klownpunchers]

How are you being prevented from using it, exactly?

It generates them errors i mentioned at the top of the post.

 

[gregrocker]

If you want to try again to disinfect and then repair the System files, follow these steps for when Windows 7 fails to boot .

Look for the COA sticker on bottom of laptop or back/side of tower, make sure the Product Key is readable:


Tell us the licensed version listed on the COA sticker and we'll provide an ISO file to burn to DVD or write to flash stick, boot to clean reinstall following these steps: Reinstalling Windows 7

 

[Layback Bear]

SFC checks Windows System Files and in many cases fixes them.

 

[Klownpunchers]

If you want to try again to disinfect and then repair the System files, follow these steps for when Windows 7 fails to boot .

Look for the COA sticker on bottom of laptop or back/side of tower, make sure the Product Key is readable:
View attachment 198965

Tell us the licensed version listed on the COA sticker and we'll provide an ISO file to burn to DVD or write to flash stick, boot to clean reinstall following these steps: Reinstalling Windows 7

Product number
**REMOVED**

 

[kegobeer]

Does the laptop have a COA sticker? If so, the key and the version (Ultimate/Enterprise/etc) will be on it.

 

[gregrocker]

If you want to try again to disinfect and then repair the System files, follow these steps for when Windows 7 fails to boot .

Look for the COA sticker on bottom of laptop or back/side of tower, make sure the Product Key is readable:
View attachment 198965

Tell us the licensed version listed on the COA sticker and we'll provide an ISO file to burn to DVD or write to flash stick, boot to clean reinstall following these steps: Reinstalling Windows 7

Product number
xxxxxxxxxxxxxxxxxxxxxxxx

Remove the Product Key from your post now. This is the key to use to activate Win7 and not the licensed version. Tell us the Win7 version listed on the sticker.

 

[Klownpunchers]

If you want to try again to disinfect and then repair the System files, follow these steps for when Windows 7 fails to boot .

Look for the COA sticker on bottom of laptop or back/side of tower, make sure the Product Key is readable:
View attachment 198965

Tell us the licensed version listed on the COA sticker and we'll provide an ISO file to burn to DVD or write to flash stick, boot to clean reinstall following these steps: Reinstalling Windows 7

Product number
xxxxxxxxxxxxxxxxxxxxxxxx

Remove the Product Key from your post now. This is the key to use to activate Win7 and not the licensed version. Tell us the Win7 version listed on the sticker.

windows 7 home prem OA

 

[gregrocker]

If you want to try to save your existing installation work through these steps to disinfect and repair for when Windows 7 fails to boot.

If you want to clean reinstall download this official installer ISO to be used for repairs and reinstall: Win7 Home Premium x64 SP1 English Official ISO download

Burn to DVD or write to flash stick using Windows 7 USB-DVD Download Tool

Then boot the DVD or stick, follow these Clean Reinstall steps

 

[Klownpunchers]

So basically i just nuked and reinstalled. Thanks for the help all!

 

[Tifrobryh]

I know this thread is old, but I figure it is worth a shot. I'm fixing a friends computer and have a valid COA. I need the iso for Vista Home Premium. I have been unable to find it anywhere. Thanks to anyone who can help!!

 

[gregrocker]

http://www.vistax64.com/tutorials/301852-vista-iso-download-create-installation-dvd-usb.html