Windows 7 64bit Kernel Power ID 41, (0x8000000000000002) Randomly

Kryston88

New member
Local time
11:09 AM
Messages
5
I have a Problem since some weeks with my Computer:

  • Windows 7 Professional 64bit Full Retail
  • Hardwareage: about 8 Months
  • 1st: SSD with Win7 on it: OCZ Agility 3 120gb
  • 2nd: HDD Seagate Baracuda (just for Datastorage)
  • ATI Radeon HD6900 (new, just about 1 month old)
  • Intel Core i5 2500k @4,5 Ghz (since i bought it)
  • Asus P8P67
  • 8GB RAM Corsair Vengeance

The Problem:
It's really strange, the computer randomly breaks down. I mean, the screen goes black, there is no video signal anymore. The Fans go to top speed. The sound goes on playing for about 10-20 sec till its hanging. I can't see a Blue Screen. The only solution to restart the computer is to long press the power button. It happens randomly, while playing, while listening to webradio. It often happens, if i touch any cable (like audio or usb) to plug them in or out. Sometimes i don't even touch the computer.

Hopefully someone can help me.

All I can find is this:

Code:
Protokollname: System
Quelle:        Microsoft-Windows-Kernel-Power
Datum:         26.02.2012 18:05:19
Ereignis-ID:   41
Aufgabenkategorie:(63)
Ebene:         Kritisch
Schlüsselwörter:(2)
Benutzer:      SYSTEM
Computer:      Andre-PC
Beschreibung:
Das System wurde neu gestartet, ohne dass es zuvor ordnungsgemäß heruntergefahren wurde. Dieser Fehler kann auftreten, wenn das System nicht mehr reagiert hat oder abgestürzt ist oder die Stromzufuhr unerwartet unterbrochen wurde.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-02-26T17:05:19.512403600Z" />
    <EventRecordID>40228</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Andre-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit
These should be removed first

Kaspersky is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloads/utils/kavremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows




Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ok, i just did that.

but it just happend again. Do you have some more advices?

Would be great!


Code:
Protokollname: System
Quelle:        Microsoft-Windows-Kernel-Power
Datum:         26.02.2012 21:01:01
Ereignis-ID:   41
Aufgabenkategorie:(63)
Ebene:         Kritisch
Schlüsselwörter:(2)
Benutzer:      SYSTEM
Computer:      Andre-PC
Beschreibung:
Das System wurde neu gestartet, ohne dass es zuvor ordnungsgemäß heruntergefahren wurde. Dieser Fehler kann auftreten, wenn das System nicht mehr reagiert hat oder abgestürzt ist oder die Stromzufuhr unerwartet unterbrochen wurde.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-02-26T20:01:01.340803300Z" />
    <EventRecordID>41055</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Andre-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

i also found some new things there:

Code:
Protokollname: System
Quelle:        Microsoft-Windows-DistributedCOM
Datum:         26.02.2012 21:02:06
Ereignis-ID:   10016
Aufgabenkategorie:Keine
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      SYSTEM
Computer:      Andre-PC
Beschreibung:
Durch die Berechtigungseinstellungen (Anwendungsspezifisch) wird der SID (S-1-5-18) für Benutzer NT-AUTORITÄT\SYSTEM von Adresse LocalHost (unter Verwendung von LRPC) keine Berechtigung zum Start (Lokal) für die COM-Serveranwendung mit CLSID 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 und APPID 
{344ED43D-D086-4961-86A6-1106F4ACAD9B}
 gewährt. Die Sicherheitsberechtigung kann mit dem Verwaltungsprogramm für Komponentendienste geändert werden.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="49152">10016</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-26T20:02:06.000000000Z" />
    <EventRecordID>41134</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Andre-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">Anwendungsspezifisch</Data>
    <Data Name="param2">Lokal</Data>
    <Data Name="param3">Start</Data>
    <Data Name="param4">{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}</Data>
    <Data Name="param5">{344ED43D-D086-4961-86A6-1106F4ACAD9B}</Data>
    <Data Name="param6">NT-AUTORITÄT</Data>
    <Data Name="param7">SYSTEM</Data>
    <Data Name="param8">S-1-5-18</Data>
    <Data Name="param9">LocalHost (unter Verwendung von LRPC)</Data>
  </EventData>
</Event>

Code:
Protokollname: Microsoft-Windows-Kernel-EventTracing/Admin
Quelle:        Microsoft-Windows-Kernel-EventTracing
Datum:         26.02.2012 21:02:36
Ereignis-ID:   4
Aufgabenkategorie:Protokollierung
Ebene:         Warnung
Schlüsselwörter:Sitzung
Benutzer:      SYSTEM
Computer:      Andre-PC
Beschreibung:
Die maximal zulässige Dateigröße für die Sitzung "ReadyBoot" wurde erreicht. Daher können Ereignisse für die Datei "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl" verloren gehen (nicht protokolliert werden). Die maximale Dateigröße ist derzeit auf 20971520 Bytes festgelegt.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
    <EventID>4</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>1</Task>
    <Opcode>10</Opcode>
    <Keywords>0x8000000000000010</Keywords>
    <TimeCreated SystemTime="2012-02-26T20:02:36.149261400Z" />
    <EventRecordID>232</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="176" />
    <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
    <Computer>Andre-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="SessionName">ReadyBoot</Data>
    <Data Name="FileName">C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl</Data>
    <Data Name="ErrorCode">3221225864</Data>
    <Data Name="LoggingMode">0</Data>
    <Data Name="MaxFileSize">20971520</Data>
  </EventData>
</Event>

Code:
Protokollname: Microsoft-Windows-Kernel-EventTracing/Admin
Quelle:        Microsoft-Windows-Kernel-EventTracing
Datum:         26.02.2012 21:02:36
Ereignis-ID:   3
Aufgabenkategorie:Sitzung
Ebene:         Fehler
Schlüsselwörter:Sitzung
Benutzer:      SYSTEM
Computer:      Andre-PC
Beschreibung:
Die Sitzung "ReadyBoot" wurde aufgrund des folgenden Fehlers beendet: 0xC0000188.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
    <EventID>3</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2</Task>
    <Opcode>14</Opcode>
    <Keywords>0x8000000000000010</Keywords>
    <TimeCreated SystemTime="2012-02-26T20:02:36.149261400Z" />
    <EventRecordID>233</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="176" />
    <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
    <Computer>Andre-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="SessionName">ReadyBoot</Data>
    <Data Name="FileName">C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl</Data>
    <Data Name="ErrorCode">3221225864</Data>
    <Data Name="LoggingMode">0</Data>
  </EventData>
</Event>

Code:
Protokollname: Microsoft-Windows-Dhcp-Client/Admin
Quelle:        Microsoft-Windows-Dhcp-Client
Datum:         26.02.2012 21:03:09
Ereignis-ID:   1001
Aufgabenkategorie:Adressenkonfigurations-Statusereignis
Ebene:         Fehler
Schlüsselwörter:
Benutzer:      LOKALER DIENST
Computer:      Andre-PC
Beschreibung:
Dem Computer wurde (vom DHCP-Server) keine Adresse aus dem Netzwerk für die Netzwerkkarte mit der Netzwerkadresse 0x002683125BDD zugewiesen. Fehler: 0x79. Der Computer versucht, weiterhin selbständig eine Adresse vom Netzwerkadressserver (DHCP-Server) abzurufen.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" />
    <EventID>1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>3</Task>
    <Opcode>75</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-26T20:03:09.081881900Z" />
    <EventRecordID>218</EventRecordID>
    <Correlation />
    <Execution ProcessID="1020" ThreadID="3764" />
    <Channel>Microsoft-Windows-Dhcp-Client/Admin</Channel>
    <Computer>Andre-PC</Computer>
    <Security UserID="S-1-5-19" />
  </System>
  <EventData>
    <Data Name="HWLength">6</Data>
    <Data Name="HWAddress">002683125BDD</Data>
    <Data Name="StatusCode">121</Data>
  </EventData>
</Event>

Code:
Protokollname: System
Quelle:        EventLog
Datum:         26.02.2012 21:01:04
Ereignis-ID:   6008
Aufgabenkategorie:Keine
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      Andre-PC
Beschreibung:
Das System wurde zuvor am ‎26.‎02.‎2012 um 20:59:50 unerwartet heruntergefahren.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-26T20:01:04.000000000Z" />
    <EventRecordID>41051</EventRecordID>
    <Channel>System</Channel>
    <Computer>Andre-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>20:59:50</Data>
    <Data>‎26.‎02.‎2012</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>665</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DC07020000001A0014003B0032002F02DC07020000001A0013003B0032002F023C0000003C000000000000000000000000000000000000000100000000000000</Binary>
  </EventData>
</Event>
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit
Those from Jan 1 till now were all related to tcpip.sys often caused by your malware app. What are you running?

Have you run malwarebytes yet
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bitIntel(R) Core(TM) i7 CPU 930 @ 2.80GHz6,00 GB Corsair Dominator 3x2 GB.AMD Radeon 6970 2GB DDR5
Computer Manufacturer/Model Number
Self built
OS
Microsoft Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. X58A-UD3R
Memory
6,00 GB Corsair Dominator 3x2 GB.
Graphics Card(s)
AMD Radeon 6970 2GB DDR5
Sound Card
Sweex 7.1 PCI Sound Card
Monitor(s) Displays
LG 21,5" DVI , LG 47 LED TV HDMI
Screen Resolution
1920 x 1080
Hard Drives
Kingston HyperX SSD 120GB 2.5"
Western Digital Caviar® Black 1TB
PSU
Fractal Design Newton R2 1000W PSU
Case
Fractal Design Define R2 Black Pearl
Cooling
Cooler Master Hyper 212 Evo CPU Kylare
Keyboard
Logitech G15 Gaming Keyboard , Microsoft Wireless Desktop 8
Mouse
Logitech G400
Internet Speed
100/10 Mb/s
Other Info
Router : ASUS RT-N56U
Printer : Canon PIXMA MG3150
Ok so you have someone helping you there why did you start another thread?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Those from Jan 1 till now were all related to tcpip.sys often caused by your malware app. What are you running?

Have you run malwarebytes yet

Yea, i have used malwarebytes, without any result.

But i think, those aren't the problems for my BSOD, what you think?

The strange thing is, that it often happens, if i touch any cable, maybe i am electrostatically loaded?? But is it possible, that my PC gets a BSOD just cause i am electrostatically loaded, i never had this before. IMO this could be a hardware defect, but how to find out which part is broken?

But anyway, i don't know much about those things (BSOD and hardware defects) that's why i am writing here.

What would you recommend to do next?

Thank you for your time helping me!

Greetz

André
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit
Those from Jan 1 till now were all related to tcpip.sys often caused by your malware app. What are you running?

Have you run malwarebytes yet

Yea, i have used malwarebytes, without any result.

But i think, those aren't the problems for my BSOD, what you think?

The strange thing is, that it often happens, if i touch any cable, maybe i am electrostatically loaded?? But is it possible, that my PC gets a BSOD just cause i am electrostatically loaded, i never had this before. IMO this could be a hardware defect, but how to find out which part is broken?

But anyway, i don't know much about those things (BSOD and hardware defects) that's why i am writing here.

What would you recommend to do next?

Thank you for your time helping me!

Greetz

André


Go back to the other thread and continue. MGORMAN knows your situation better than we do
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
duplicate thread
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Those from Jan 1 till now were all related to tcpip.sys often caused by your malware app. What are you running?

Have you run malwarebytes yet

Yea, i have used malwarebytes, without any result.

But i think, those aren't the problems for my BSOD, what you think?

The strange thing is, that it often happens, if i touch any cable, maybe i am electrostatically loaded?? But is it possible, that my PC gets a BSOD just cause i am electrostatically loaded, i never had this before. IMO this could be a hardware defect, but how to find out which part is broken?

But anyway, i don't know much about those things (BSOD and hardware defects) that's why i am writing here.

What would you recommend to do next?

Thank you for your time helping me!

Greetz

André


Go back to the other thread and continue. MGORMAN knows your situation better than we do

so we goona solve 2 problems in one thread? should i post all my information in his thread again?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit
Both threads have similar titles

Both threads have the same problem

Whny did you think starting a new one would help more?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Both threads have similar titles

Both threads have the same problem

Whny did you think starting a new one would help more?

well first of all, he is saying he has this problem while he is playing games, while i don't have this problems while i play games. I have them all the time.

Secondly, we are talking about 2 different computer systems, which doesn't mean, that both have the same reason for this error.

e.g. http://www.sevenforums.com/crashes-...-windows-kernel-power-0x8000000000000002.html

this thread has same title too, but the problem was an old wireless card, i don't even have one.

if i was wrong in opening a new thread for that, i am sorry, i just thought, it would be better.

EDIT: BTW i found it that my Computer gets this error, if i touch the case and I am electrostatically loaded. So something is not grounded if i am right.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bit
OS
Windows 7 Professional 64bit
Im sorry that I interrupt your thread.
Im not getting so many answer/ideas as you get in this thread and that is why im continued to search after common problems and found yours.

I have found more threads with problems like this. The issue is often the ram memory. I dont know if this solve our issues but I will check it out.
I have not follow the rules of ESD so hard when I have moved my components, so maybe the ram is broken becuse of that.
Its not always that memtest will reqognise this errors.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bitIntel(R) Core(TM) i7 CPU 930 @ 2.80GHz6,00 GB Corsair Dominator 3x2 GB.AMD Radeon 6970 2GB DDR5
Computer Manufacturer/Model Number
Self built
OS
Microsoft Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Motherboard
Gigabyte Technology Co., Ltd. X58A-UD3R
Memory
6,00 GB Corsair Dominator 3x2 GB.
Graphics Card(s)
AMD Radeon 6970 2GB DDR5
Sound Card
Sweex 7.1 PCI Sound Card
Monitor(s) Displays
LG 21,5" DVI , LG 47 LED TV HDMI
Screen Resolution
1920 x 1080
Hard Drives
Kingston HyperX SSD 120GB 2.5"
Western Digital Caviar® Black 1TB
PSU
Fractal Design Newton R2 1000W PSU
Case
Fractal Design Define R2 Black Pearl
Cooling
Cooler Master Hyper 212 Evo CPU Kylare
Keyboard
Logitech G15 Gaming Keyboard , Microsoft Wireless Desktop 8
Mouse
Logitech G400
Internet Speed
100/10 Mb/s
Other Info
Router : ASUS RT-N56U
Printer : Canon PIXMA MG3150
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