Solved BSOD repeating error id 41

[boazf]

Hello all,

I keep getting BSOD - no paricular activity is linked to this event.
Please see below the details of the last crash from windows event viewer.
I'm also attaching my minidump folder (zipped).

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2019-07-21T04:53:18.797600000Z
EventRecordID 146831
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Boaz-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 213
BugcheckParameter1 0xfffff98035d389f4
BugcheckParameter2 0x0
BugcheckParameter3 0xfffff88005075120
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

I think that bugcheckcode 213 = D5 error
Tried already updatong drivers, stooping windows defender (to not work together with Panda AV, disabling one of two sound drivers (to leave only one working).

Would appeiciate your help,
Thx a lot in advance,

Boaz

 

[MrPepka]

Update:
Panda Antivirus (check updates in program)

 

[boazf]

Thank you MrPepka,

My Panda av seems to be updated.
Is your suggestion based on analyzing my dump files?
Could it be something else?

Thx in advance,

Boaz

 

[MrPepka]

Are you sure of that? Timestamp of Panda drivers indicates 2017. As to my certainty, yes. In fact, the analysis shows that the Panda driver is to blame

 

[torchwood]

Hi
Use it myself and my drivers file is dated 19 04 2018.


Roy

 

[boazf]

Hello all,

Updated my AV to the latest version.
Comuter crashes again.
Attaching last minudump files/

Help is needed here.

Thanks in advance Boaz

 

[MrPepka]

Update:
BIOS (https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/H110M-K/H110M-K-ASUS-4210.zip)
And disable Driver Verifier

 

[boazf]

Thanks again MrPepka.
Since I'm not familiar with bios settings and since I have already ran SnappyDriver and updated all possible drivers, I doubt that this is the cause for my crashes BSOD error id 41(still gives the same error code).
I'm not an expert in computers, just an ordinary user. Someone told me once not to mess with BIOS since it might lead to a permanant failure. In addition, I don't know how to disable Driver Verifier.
If anyone has another idea or experienced and solved a similar problem, please advise.
Thx in advance,
Boaz

 

[MrPepka]

Regarding Driver Verifier, here's a guide on how to turn it on or off:
Using Driver Verifier to identify issues with Drivers

 

[boazf]

Update: Porbably solved!
After upgrading to the latest version of Panda av - as MrPepka suggested - BSOD reappeared.
I was able to identify the error message: NNSSTRM.SYS.
Googling this title brought me to Panda av support forum. There were several posts regarding this error.
The proposed solution was to turn off some process monitor function called:" Monitor the URL accessed by each process".
It turned out to be an old problem of Panda (the solution dated 2015) that should have been already solved on new versions.
Anyway, the machine is working fine and fast - no BSOD for the last 24 hours.
Attaching a printscreen of the relevant chapter of Panda settings.
Thank you MrPepka.
Thanks to anypone who paid attention.
Boaz