BSOD after 1 hour of playing games

[dumkid]

I'm having this problem of BSOD ever since I bought this custom built computer in Jan 2010. Once I've played more than 1 hour of game, either online or not, it's very likely to have BSOD sooner or later. Today, I experienced this 3 times!! I've ran Driver Update and it says "Standard Dual Channel PCI IDE controller" is not up to date but I couldn't find any update for it, so I tried disable it then I can play more than 6 hours. However, after I left the computer for 3 hours and came back with BSOD again. Before I try the disable, I have error code of "Driver IRQL not less or equal", but for the last BSOD this didn't should up. Here's my computer info:

OS: Windows 7 Home Premium 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz 2.67GHz
Installed memory (RAM): 4.00GB (3.00GB usable)
NVIDIA GeforceGT 240 version 296.10

Let me know if you need additional information. Thank you very much.

 

[JMH]

Avast can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[zigzag3143]

These crashes were caused by memory corruption/exception (`c0000005) (probably a driver).
Please run these tw o tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.



Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[dumkid]

Avast can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

I just changed from AVG to avast yesterday....

 

[JMH]

Our recommendation still holds.
You can choose to follow it, or not!

 

[dumkid]

These crashes were caused by memory corruption/exception (`c0000005) (probably a driver).
Please run these tw o tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.



Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks for your information but I don't understand the memtest part. after i run the computer with the cd and errors will come out, then how do i test? how to determine it's "good one"?

and how do i find out if i'm overclocking anything????

sorry, i really don't know much about computers...

 

[JMH]

Re Memtest. Boot from the CD, and leave it running for at least 5 or 6 passes.

Also read carefully / refer the link provided
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

As you don't know what overclocking is you are probably NOT doing it.

 

[dumkid]

hi there, i've tried memtest and ran for 9 passes but still no error. then i tried driver verifier, and it crushed before i can get in windows but it didn't show "Driver IRQL not less or equal" like before.

 

[zigzag3143]

hi there, i've tried memtest and ran for 9 passes but still no error. then i tried driver verifier, and it crushed before i can get in windows but it didn't show "Driver IRQL not less or equal" like before.

Still memory corruption, not verifier enabled, and Avast is still installed.

 

[dumkid]

hi there, i've tried memtest and ran for 9 passes but still no error. then i tried driver verifier, and it crushed before i can get in windows but it didn't show "Driver IRQL not less or equal" like before.

Still memory corruption, not verifier enabled, and Avast is still installed.

I've uninstalled avast and try to install Microsoft security essentials but it says i still have other antivirus and antispyware program in which i have no idea about.... what should i do?

 

[zigzag3143]

hi there, i've tried memtest and ran for 9 passes but still no error. then i tried driver verifier, and it crushed before i can get in windows but it didn't show "Driver IRQL not less or equal" like before.

Still memory corruption, not verifier enabled, and Avast is still installed.

I've uninstalled avast and try to install Microsoft security essentials but it says i still have other antivirus and antispyware program in which i have no idea about.... what should i do?

Please upload any new DMP's as the most recent is from March 17.

 

[JMH]

Re Avast uninstall " problems."
Did you use the appropriate uninstall tool as requested in Post 2?

 

[dumkid]

i've removed avast and installed microsoft security essentials even it says i have other antivirus program. then i did driver verifier again.

 

[dumkid]

Still memory corruption, not verifier enabled, and Avast is still installed.

I've uninstalled avast and try to install Microsoft security essentials but it says i still have other antivirus and antispyware program in which i have no idea about.... what should i do?

Please upload any new DMP's as the most recent is from March 17.

what's DMP?

 

[dumkid]

Re Avast uninstall " problems."
Did you use the appropriate uninstall tool as requested in Post 2?

yes i did. and i used AVG remover as well...

 

[zigzag3143]

I've uninstalled avast and try to install Microsoft security essentials but it says i still have other antivirus and antispyware program in which i have no idea about.... what should i do?

Please upload any new DMP's as the most recent is from March 17.

what's DMP?

DMP= The things you uploaded before. If any new ones happen upload them.

 

[dumkid]

Please upload any new DMP's as the most recent is from March 17.

what's DMP?

DMP= The things you uploaded before. If any new ones happen upload them.

oh~ i just did in post #13

 

[zigzag3143]

what's DMP?

DMP= The things you uploaded before. If any new ones happen upload them.

oh~ i just did in post #13

I saw the ones in post 13 but the newest one there is from 3/17/2012, have you stopped crashing? If not we need the newest dmps.

 

[dumkid]

oh... i thought the one after driver verifier counts... i haven't play any game since then. i'll upload one once i encounter one.

 

[dumkid]

still no BSOD!! Thank you very much!!