New Computer BSOD twice in last week.

Motornerve

New member
Local time
12:57 AM
Messages
2
Is Windows 7 . . . - x86 (32-bit) or x64 ? (x64) - the original installed OS on the system? (Original) - an OEM or full retail version? (OEM) - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? (4 Months) - What is the age of OS installation (have you re-installed the OS?) (4 Months, have not re-installed)

Major changes: Installed a few programs, DVD Flick, an update to EVE Online, an update to League of Legends, and an updated graphics driver.

DMP files attached.

DXDIAG Also attached.
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd. M68MT-S2
OS
Windows 7 Home Premium 64 bit
CPU
AMD FX(tm)-8120 Eight-Core Processor
Memory
8192MB RAM
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
AMD HDMI Output
Other Info
------------------
System Information
------------------
Time of this report: 5/25/2012, 22:17:23
Machine name: RECOGNIZER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: M68MT-S2

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Please follow JMH's suggestions FIRST.

Then these drivers need updating





ALSO

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
 
Last edited by a moderator:

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Update

I will not be doing JMH's recommendation, no offense, because it worked fine for 4 months with Norton, and I happen to like it, even though the world seems to not like it. I will uninstall Daemon tools and update the drivers you suggested. Will report back.
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte Technology Co., Ltd. M68MT-S2
OS
Windows 7 Home Premium 64 bit
CPU
AMD FX(tm)-8120 Eight-Core Processor
Memory
8192MB RAM
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
AMD HDMI Output
Other Info
------------------
System Information
------------------
Time of this report: 5/25/2012, 22:17:23
Machine name: RECOGNIZER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: M68MT-S2
You sought the advice that we gave.... and yes! It is up to you to take it or not.
Good luck!
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
I will not be doing JMH's recommendation, no offense, because it worked fine for 4 months with Norton, and I happen to like it, even though the world seems to not like it. I will uninstall Daemon tools and update the drivers you suggested. Will report back.

The world doesnt like it with good reason. I have over 10,000 BSODS under my belt and used to be a norton fan until they became bloated and started causing BSODS.

It is your call but if you continue to crash we will suggest again that you remove it and if you dont leave you to your own devices.

Good luck
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Back
Top