Display driver stopped responding and has recovered

[GradeAbra]

As long as you're including optional Updates.

Isit wise to include optional update?

 

[gregrocker]

For three posts I stated clearly you need to get your latest drivers in optional Updates. Now you ask me if it's wise to include optional Updates?

You should set your Updates to automatic and install all Updates you receive. This is not XP. Not even one in a million Windows Updates in Win7 foul out. This is how the latest drivers are delivered.

 

[GradeAbra]

For three posts I stated clearly you need to get your latest drivers in optional Updates. Now you ask me if it's wise to include optional Updates?

You should set your Updates to automatic and install all Updates you receive. This is not XP. Not even one in a million Windows Updates in Win7 foul out. This is how the latest drivers are delivered.

Ah thank i missed your previous post. Is there anyway to set Automatic update everything including optional ones?

 

[gregrocker]

Under Change Settings in Windows Updates, allow it to install Recommended updates. But you should still check periodically to install any cued optional Updates unless they clearly are not needed. You can always ask here in if in doubt.

 

[GradeAbra]

Hi,

Just today i experience the same thing again. My pc shut down and restarted on its own.. Does this has to do with the driver again??

 

[AddRAM]

Well if you keep updating your video driver and then the problem occurs, stop updating your video driver. Roll back to the previous driver that worked and leave it alone.

 

[GradeAbra]

I tried to right-click setup then choose Run as Administrator again. I wonder am i using the correct driver and other better ones? Currently updated with "Intel VGA driver".

 

[seavixen32]

If you have tried different drivers and the problem still occurs, you will have to consider the possibility that you have a hardware problem with your integrated graphics chip.

Do you have a local repair shop that can check it out for you? Failing that, you could contact eMachine's support and see what they say.

You might even want to consider buying a dedicated graphics card if your motherboard has a spare slot.

 

[GradeAbra]

If you have tried different drivers and the problem still occurs, you will have to consider the possibility that you have a hardware problem with your integrated graphics chip.

Do you have a local repair shop that can check it out for you? Failing that, you could contact eMachine's support and see what they say.

You might even want to consider buying a dedicated graphics card if your motherboard has a spare slot.

Is there anyway to check if my graphic card has problem myself now?

And secondly what are the other Drivers i can test out with? Thanks

 

[DavidE]

Things I would do before taking it to a shop and pay and trust some "unknown" person.

• Make sure auto restart on system failure is turned off (see screen print below).
• Maybe there is an error message or BSOD / memory dump, that isn't being seen or known.
• Run a Memory test (Memtest86).
• Run a System File Check (SFC).
• Run A Windows Check Disk.
• Install a utility and check temperatures to eliminate a possible overheating issue (not likely, but...).

This thread/issue seems to be based on the assumption that the Video driver is causing the problem.
I haven't seen a screen print for the error message that was reported in the OP.
Maybe the outdated driver message and the system crash are unrelated and just coincidence???
I understand it may be a driver / IGP problem, but I'm not sure.

There are a lot of more knowledgeable people than me in this thread with suggestions and I respect that.
I'm just throwing MY ideas out, and what i would do.
If I'm way off base and my ideas are "stupid", feel free to say so.
I won't be offended/hurt if someone says "That's the worst idea since UNsliced bread"

Guess I'm curious as to my own troubleshooting approach.
I don't want to try and help people on this Forum (or anywhere) and give bad info and cause problems/frustration for them.

 

[gregrocker]

I agree with David. In addition to his suggestions, work through these Troubleshooting Steps for Windows 7 to establish a Clean Boot, check the logs for errors at the time the problem occurrred, and utilize System Resources to find solutions for problems. Not only will you learn how to troubleshoot your computer, you'll also know you've done everything possible.

If there is a question that the driver may have caused the problem, click on the Device in Device Manager, on the Driver tab, Roll back the driver to see if it helps. If not you can Update it and it will reinstall.

 

[seavixen32]

Your suggestions David are eminently sensible and ones the OP in particular should follow up.

Whilst accepting your surmise that the thread concentrated on a possible driver problem it was the way the thread just gradually progressed to this assumption.

Your timely intervention reminds us we shouldn't assume anything.

 

[Marsby]

If these events happen mostly while gaming, here is what I suggest.

Here are things you want to do, to eliminate what ISN'T a problem. It is important to understand that you are not running "benchmark" tests. Your goal is to run stress tests. That is a proper way to qualify hardware.

Prerequisite to running stress tests. Download and install Speedfan. Use that to monitor system temperatures. If any temp goes over 70c, stop testing and resolve your cooling issues. Note, there will be people who disagree and give a higher maximum temp allowance. That's fine, however I will not allow my components to go over 70c and I suggest you do likewise. (actually my threshold is lower even but 70c will suffice)

First memtest86, run that for at least one full pass.

Second, Prime95. Run that for at least an hour (prefer 90 minutes or more) or until your system crashes. Whichever comes first. If it crashes, resolve your hardware issue.

Third, Furmark. This is another stress test like Prime95. The whole point of running stress tests is to find where potential problems are. So you will want to run this until you are satisfied that your GPU doesn't have a fundamental issue. That doesn't mean to run it for five minutes and quit, you want to stress the video card beyond a shadow of a doubt that it is rock stable.

Those are pretty much basic tests to qualify your hardware. If you pass all of those then you can start to look at higher level functions. Also, if you crash on the Prime95 test, the likelihood is that you have a power issue. Sometimes simply bumping up the core voltage .1 in the CMOS setup will fix that.

SpeedFan - Access temperature sensor in your computer
Memtest86+ - Advanced Memory Diagnostic Tool
Prime95
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test

Good luck

 

[gregrocker]

Thread is titled "Display driver stopped resonding and has recovered" which is quite explicit error message.

Andy provided him with latest download link which he installed and seemed to work.

I suggested he also then check optional Updates to see if Win7 wants a different driver after scanning, and to let him know to always check there.

He reported back the problem reoccurred, sounds like it may have crashed.

Check also if there is a bugcheck report to post up: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

 

[DavidE]

Now I'm even more curious and confused.
Based on the thread title and the OP problem what was the sequence for all this.

Title: Display driver stopped responding and has recovered

Problem Description (post #1): This error happened to me just now and my PC blackout and restarted on its own. And i was told that my driver is outdated.

If the system restarted on its own when did these message(s) get displayed?
Before or After the Restart?
For a "PC blackout" can a message be seen?

I thought an auto restart happens quickly, or can it display messages long enough to be read before the restart?

 

[GradeAbra]

Now I'm even more curious and confused.
Based on the thread title and the OP problem what was the sequence for all this.

Title: Display driver stopped responding and has recovered

Problem Description (post #1): This error happened to me just now and my PC blackout and restarted on its own. And i was told that my driver is outdated.

If the system restarted on its own when did these message(s) get displayed?
Before or After the Restart?
For a "PC blackout" can a message be seen?

I thought an auto restart happens quickly, or can it display messages long enough to be read before the restart?

Hi,

I may be experiencing 2 different types of problem.. First my pc shut down and then restarted on its own. Then while using halfway the screen black out and return(no shut down). The "Display driver stopped responding and has recovered" appear...

Today while using halfway my pc totally shut down and restarted on it own. And no i am not playing game at all.

Anyone knows what is wrong actually?

 

[seavixen32]

For us to help you, you must try and help us.

Have you read through any of the information posted in the links in posts #31, #33, and #34?

I'm of the opinion now that you have a hardware problem and complying with the reqests above will go a long way to pinning down the cause of your problem.

 

[Marsby]

Sudden shut downs in my experiences are usually heat/hardware/power supply related.

If your computer is not experiencing any kind of stress when these shut downs happen my usual instinct is to open the computer, clean it out and reseat components. IE remove and reseat DRAM chips, video card and even the CPU if you have heat compound on hand and suspect a heat related issue. You need to be comfortable to do this or look up video walk through's to give you some familiarity and confidence.

Also sniff around your computer case for any burnt electronic part smell and look closely at old style can capacitors, look for bulging tops and or discoloration.

If that fails to yield any positive results or useful information then I go back to what I posted first about stress testing the system. If that doesn't bare out an issue with the hardware then you're back software level issues.

 

[GradeAbra]

Hi, after runnign speedfan this is the result. I think there is no problem with this.. So i guess the problem is with my harddisk?


I do discover a thing is that when i was browsing certain websites the chances of shutting down is higher. I maybe wrong though.

 

[Marsby]

That HDD temp is very hot. That is a temp that you would normally see for your GPU, not HDD. The -95 you should be able to ignore. You may want to read the SMART data on the HDD to see if any flags are up.