Solved BSoD on after Login, error 0x124

[bear29ht]

So I built a new computer a couple of days ago. . . and all was well. I got my new drivers, my favorite applications, and games, and was all good. . . but then I logged in one time, started up some applications, and BAM, STOP error. I rebooted, did nothing for 2 minutes, and BAM, STOP error. I tried reading other forum posts and stuff, but nothing helped. . . STOP 0x124 is a hardware malfunction, right? so I was gonna run some diagnostics tests and stuff like memtest86, but I keep getting BSoDs before I can run anything, or even get my crash dump! Sorry I can't get anything that I'm supposed to to help, but I keep getting BSoDs before I can. . . Please help me, and thank you in advance!

Specs:
Asus M5A97 evo
16GB corsair vengeance RAM
AMD fx 6core 3.3GHz black edition boxed processor

SAPPHIRE HD 7770 GHz Edition OC 1GB GDDR5
corsair TX650M psu

 

[James7679]

Hello bear29ht. Welcome to Seven Forums. I am sorry about your issue.

Here are a few things you can try;

1. Make sure that all connections are seated properly. Check every cable and every socket to ensure all are seated properly.
2. You can run the tools from safe mode. Boot into safe mode with networking and compile the report and upload it please.
3. IF you can not even get into Safe Mode with out crashing, go into your BIOS and select "Fail Safe Settings." In other words, make sure you are not overclocking, anything.
4. If setting the BIOS to fail safe does not resolve anything, you need to test your components. I see you don't have any type of video out on your board. Since it requires a discrete GPU, if you have another one laying around, go ahead and pop it in.
5. If changing the GPU does not bring resolve, swap out the PSU. Look at the BIOS, under System Health and tell us what the voltages are.

ESD Safety Plan;
Before attempting to disassemble any components of your computer, please be aware of ESD.
Electrostatic discharge (ESD) is the release of static electricity when two objects come into contact.
The average person can carry up to 25,000 volts of static energy at any given time. This sounds like a lot, but because the current level is low, you usually won't notice it. Some components, such as HDDs, are sensitive to only 10 volts.
Follow safe ESD procedures any time you open a computer.

1. If the equipment is cold, wait until it has reached room temperature. ESD builds up much faster when it's cold and dry (low humidity).
2. If you don't take steps to prevent ESD, you may regret it. Your computer can sustain serious damage without you knowing it. CPUs, GPUs, SSDs, HDDs, RAM, Motherboards, or Electronic components of any kind, are highly vulnerable to ESD. If you fry your PC with static electricity, you may soon start to notice random memory errors, blue screens, and lock-ups. Normally, you can't see (or even feel) ESD, but it is almost always there, so be sure to do the right thing. Your PC will thank you!
3. Try not to open up computers while on thick carpets, petting long-haired pets, dressing, emptying the dryer, etc. Use common sense; don't do anything that would cause you to get a shock from touching something made of metal.
4. It is a good idea to buy an anti-static wristband, and follow the instructions for use.(They are sold at most electronics stores.) If you are going to do quite a lot of bench work, you might do well to invest in an anti-static mat.
5. If you don't have a wristband, you are not necessarily out of luck. Assuming that your PC is grounded, you can ground yourself by just keeping one hand in contact with the bare metal frame (not a painted or coated surface) of the computer case. Keep the PC power cord plugged in to a (3-prong) grounded outlet and turn off the rocker switch on the back of the power supply. If the power supply does not have a switch on the back, this won't work, however. Never work on a PC with the power on. In that case, you should buy an anti-static band or try another method of grounding.
6. As an alternative, alter a standard 3-conductor power cord by snipping off the two flat blades, leaving only the grounding portion of the plug. Or simply purchase a cord like this from an electronics supply house. This accomplishes the same thing as turning off the rocker switch.
7. You can employ an LCD Static Discharger. As a simple measure, you can hang it on your key ring and just dangle it. This is less reliable, but when it touches a ground, it should discharge the static electricity. Procedure：①Lightly touch the oval button with a finger. ②Make sure that the end of the conductive material touches a grounded conductor. (such as vehicle, human body, computer, metal or other) to release static electricity, and observe the LCD display.
8. Some people claim that damage can be reduced by wearing little or no clothing, it is said that the less cloth that is in contact with your body, the less static is produced, though these claims remain unproven.

Please understand, this is not meant to scare you, but only inform you. If you take the proper precautions, no damage will occur to your system.

 

[bear29ht]

Make sure that all connections are seated properly. Check every cable and every socket to ensure all are seated properly.

I checked everything, and it's all seated properly. . .

You can run the tools from safe mode. Boot into safe mode with networking and compile the report and upload it please.

I get BSoDs in Safe Mode, just like when I start windows normally. . .

IF you can not even get into Safe Mode with out crashing, go into your BIOS and select "Fail Safe Settings." In other words, make sure you are not overclocking, anything.

I am not overclocking anything, and it still won't work right now. . .

If setting the BIOS to fail safe does not resolve anything, you need to test your components. I see you don't have any type of video out on your board. Since it requires a discrete GPU, if you have another one laying around, go ahead and pop it in.

I don't have an extra GPU lying around right now. . .

If changing the GPU does not bring resolve, swap out the PSU. Look at the BIOS, under System Health and tell us what the voltages are.

I don't have another PSU lying around either. . . but here are my voltages in BIOS(I don't know what they mean, so I just included all of em). . .
VCORE: 1.200v
3.3v: 3.288v
5v: 5.014v
12v: 12.046v
VDDA2.5v: 2.532v



ESD:
During the build, and whenever I was working on the inside of the mahcine, I regularly grounded myself by touching the case or PSU. . . If this is not enough, please say so in your next response. . .



Other:
Now that I think about it, my HDD makes a odd sound whenever I boot into a OS.

Thank you for the quick response

 

[James7679]

Let me get someone with more experience on the FX line of processors.

 

[James7679]

Other:
Now that I think about it, my HDD makes a odd sound whenever I boot into a OS.

Thank you for the quick response

Ahh, I hadn't seen that until now. Yes, if your HDD is making noise, that is a sure fire sign of failure. Try Seatools for DOS. It does not require you to have a Seagate HDD.

 

[bear29ht]

Try Seatools for DOS. It does not require you to have a Seagate HDD.

Ok, but how do I try it if I keep getting BSoDs before I can do anything?

EDIT: sorry, I now see it's a bootable cd-rom, trying it now

 

[James7679]

It's an offline diagnostic. Boot to the optical drive. I assume you have another PC, of course, that you can burn from since you are posting here.

 

[bear29ht]

It's an offline diagnostic. Boot to the optical drive. I assume you have another PC, of course, that you can burn from since you are posting here.

I do have another pc, obviously and am running the "long test" on the problem pc right now. I have a unallocated partition on the HDD, and was wondering if that would ever cause a problem, because I partitioned the drive, not long before the problems started happening. . . and if it is a problem, could I just boot into a linux live cd and install linux on that partition?

 

[James7679]

It's an offline diagnostic. Boot to the optical drive. I assume you have another PC, of course, that you can burn from since you are posting here.

I do have another pc, obviously and am running the "long test" on the problem pc right now. I have a unallocated partition on the HDD, and was wondering if that would ever cause a problem, because I partitioned the drive, not long before the problems started happening. . . and if it is a problem, could I just boot into a linux live cd and install linux on that partition?

It shouldn't, unless you have a corrupt install of win7. Where did you obtain your copy of Windows 7?

 

[bear29ht]

Where did you obtain your copy of Windows 7?

I picked it up at microcenter, in an oem package.

 

[James7679]

Okay, well, very rarely does BCCode x124 refer to software. It is possible though. After your HDD test, go into the BIOS, system health, and take note of temps and post back with them.

Are you positive you seated the cooler properly?

Your voltages all looked good.

If all else fails, reformat the HDD, without a partition and attempt to reinstall. First, inspect your installation media. If it is dirty, carefully clean it with a soft cloth. If it is scratched, do not use it.

EDIT: Do not use the MoBo manufacturers installation disk. Go to your MoBo manufacturers website and obtain all drivers directly from your other pc and install them from a flash drive.

 

[bear29ht]

Ok, well during my test, the power went out, so I had to stop. . .
Anyway, which cooler are you talking about, the CPU heatsink? if so, then yes, It is seated properly and strongly. . . If you are talking about the case fans, then there was no seating, just plugging them in. I am waiting until this storm dies down to start again, so I cannot give you temps right now, or results on the HDD test. I should be able to in about an hour though. . .

 

[James7679]

I completely understand. Here in Florida, this is the first day we have been sunny in about a week. If I do not respond, please feel free to PM me.

Regards,

James

 

[bear29ht]

The "long scan" is still going on, just for a update. . .
Now what I really posted this for was to see if the DOS program from WD, Data Lifeguard Diagnostics for DOS, would be better for this situation, since I have a WD HDD. Some of the functions in SeaTools, require a Seagate HDD(if I need the tools), such as repair. Once again, it's still only at 71%, so I'll get back to you when it's done.

 

[James7679]

you could try it. It definitely won't hurt to.

 

[bear29ht]

Hmm, well I tried the WD diagnostics program, adn it cannot detect my drive.
It gives me error/status code: 0120, which is " An unknown error has occurred during testing. This may be an anomaly. Check connections and retest. If the error repeats, replace the drive."

The SeaTools program detected my drive, and scanned it, but didn't display the results. . .
I'm not sure if it was something I did, or it had nowhere to store the logs, but I didn't see them

 

[James7679]

Do you have another hdd? maybe you can add a partition to the one on your backup PC and then install it to the new PC. Install Windows 7 to the partition to test.

 

[bear29ht]

I don't have another HDD right now,
also, I see that the WD Diagnostics program is not available for windows 7. . .
Would this be the reason the drive is not being recognized?

 

[James7679]

aren't you running i outside of the OS?

 

[bear29ht]

yes, but on the website it says. . .

Supported Operating Systems

• Windows Vista
• Windows 2000
• Windows XP
• Windows ME
• Windows 98SE
• Windows 98