i need help with fixing "windows has detected a hard disk problem".

[iSaleh]

i need help with fixing "windows has detected a hard disk problem".

hello

i have bought a new computer recently and today i got this error message (i think the error is quite famous i will provide a photo if needed) and i have been trying to fix with no luck here is the situation so far.

1) i got the error after updating (it poped up after restarting the computer) the driver for my nvidia graphics card (not sure if this is important) .

2) i've searched around and i couldn't tell if this is a legitimate error or just maleware .

3) i ran check disk and no bad sectors were found .

4) i ran malwarebytes and it didn't find anything.

5) i ran superantispyware and it found and cleaned some threats .

6) i ran seaTools and the drive passed the fix all function .

i have done a complete back up just in case.

how do i fix this problem ?

please inform me if any information is needed and i will provide it ASAP.

i apologize for the long post.

Thank You

 

[SIW2]

If you have made a backup image of your drive - you have done the best thing, just in case.

Are you still getting the message?

 

[iSaleh]

thank you SIW2 for the reply.
i am creating a drive image at the moment.
and yes i still get the error message.

 

[OldMX]

Post a screenshot of Crystal DiskInfo showing decimal values.

 

[iSaleh]

Post a screenshot of Crystal DiskInfo showing decimal values.

thanks OldMX for the reply
not sure if i did this right :