Solved Many many crashes

[jimn5dc]

I have been getting BSOD many times. I, today have had one. I dowloaded a program touted by PC world to find the dump logs. I am attaching a screen shot of the download in hope someone can decode them and tell me what is wrong. I'm running Win 7 unltimate X64. Computer is HP 6350, i3 450,6gd ram 1 tb hard drive.

 

[z3r010]

Please follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

 

[jimn5dc]

I don't need ads, I need some advice!

I don't want or need ads, I need advice!!!!

 

[z3r010]

I dont know what ads your talking about but if you cant follow the instructions in the post I linked to give us the files we need to analyses then your not going to get the help you want.

A screen shot is useless.

 

[Layback Bear]

I have went to the page with instructions that z3r010 has recommended and also do not get any adds of any kind.

 

[jimn5dc]

I'm very sorry

I did not see the instructions, when I made my post. Please forgive me. The ads I refer to are the ones that want me to download and buy various programs that will fix everything. I have downloaded the file, and have created the log, which I shall post later, after I have digested the instructions. Again my apologies

 

[jimn5dc]

Had another crash this morning(9/1)

 

[jimn5dc]

On my original post, I have deleted the screenshot, and attached the zip file. Any comments?

 

[jimn5dc]

Zip file attached

Here is zip file again.

 

[Anthony]

I did not see the instructions, when I made my post. Please forgive me. The ads I refer to are the ones that want me to download and buy various programs that will fix everything. I have downloaded the file, and have created the log, which I shall post later, after I have digested the instructions. Again my apologies

Sounds like you need to scan your computer for viruses: Download Malwarebytes Anti-Malware 1.62 - FileHippo.com

Report Back

 

[jimn5dc]

Running Microsoft Security Essentials. Computer is scanned every night, and has not found anything, but I'll run an extra scan.
Thanks

 

[jimn5dc]

I continue to have multiple crashes daily, I have run the program, you want, and have attached the zip file again. Please help!

 

[Anthony]

netr28x.sys Ralink RT2860 series Wireless LAN Card Thu Feb 26 03:02:09 2009 (49A60631) Update Driver: Ralink-A MEDIATEK COMPANY

Other Drivers to Update:
Realtek High Definition Audio: Realtek

Intel(R) HD Graphics: http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword="Intel(R)+HD+Graphics"

Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20): Realtek

Keep us updated, Thanks

 

[karlsnooks]

I continue to have multiple crashes daily, I have run the program, you want, and have attached the zip file again. Please help!

I realize that you are getting impatient, however, I went looking for some vital info in your system specs.

This is understandable and, to be honest, normal.

Please use this procedure to fluff out those specs. I'm particularly fond of SPECCY.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
=========================================

thanks, karl

 

[jimn5dc]

Hopefully Solved

Anthony, thanks a million for your guidance. Of the drivers you directed me to, the Intel Graphics driver was updated a day or two ago(I can't remember for sure), I have installed the Realtek drivers, as you directed, and hope this will be the end of it, as you can see from the log I posted, there have been literally dozens of crashes. I hope I'm posting this message in the right place. Kindly acknowledge this message, so I will know you received it ok. Again, my heartfelt thanks. Since most of the crashes (but not all) occurred at night, I'll report to you tomorow if anything happens. If you don't hear from me consider the problem solved. Again thanks. btw I did a dedep scan last night and no malware, vireses, etc were reported.

 

[jimn5dc]

Hopefully Solved

I'm not sure where to post this, so I hope this is the place.
Anthony, thanks a million for your guidance. Of the drivers you directed me to, the Intel Graphics driver was updated a day or two ago(I can't remember for sure), I have installed the Realtek drivers, as you directed, and hope this will be the end of it, as you can see from the log I posted, there have been literally dozens of crashes. I hope I'm posting this message in the right place. Kindly acknowledge this message, so I will know you received it ok. Again, my heartfelt thanks. Since most of the crashes (but not all) occurred at night, I'll report to you tomorow if anything happens. If you don't hear from me consider the problem solved. Again thanks. btw I did a dedep scan last night and no malware, vireses, etc were reported.

 

[jimn5dc]

Progress Report

No overnight crashes after updating drivers.

 

[Anthony]

Good News Thanks for the Update!!

 

[jimn5dc]

No overnight crash, if I continue to go down that path, for a couple of more days, I'll consider the problem is solved. My heartfelt thanks for the support & help.