lenovo g780 with windows 7 32bit?

[pothound]

hi my 1st thread.
i purchased a lenovo g780 (21823lu) from newegg. when i received it, the performance was slow. i called lenovo tech and he had me put it in safemode to check a few things. we discovered it had windows 7 home premium 32bit instead of 64bit. the computer is full of bloatware. lenovo offered to send the 64bit disc.
i'm turned off with the slowness and now not being 64bit. i have options.
send it back or wait for the 64bit disc from lenovo. with your help i might be able to speed it up. uninstalling the 32bit and reinstalling the 64bit seems scarey. any thoughts would be appreciated.
thank you pothound

 

[Sir George]

hi my 1st thread.
i purchased a lenovo g780 (21823lu) from newegg. when i received it, the performance was slow. i called lenovo tech and he had me put it in safemode to check a few things. we discovered it had windows 7 home premium 32bit instead of 64bit. the computer is full of bloatware. lenovo offered to send the 64bit disc.
i'm turned off with the slowness and now not being 64bit. i have options.
send it back or wait for the 64bit disc from lenovo. with your help i might be able to speed it up. uninstalling the 32bit and reinstalling the 64bit seems scarey. any thoughts would be appreciated.
thank you pothound

If Lenovo tech support didn't suggest returning the laptop, I would venture to guess there are no hardware issues. If that is the case, I would wait for the disk from Lenovo and call them for support after receiving the disk and before doing the new installation of the OS.

HTH

 

[pothound]

thank you
i didn't notice any hardware issues. i just received it last wednesday. the 1st thing i noticed was the slowness, probably from the bloatware. if it will run faster i want to keep it.
pothound

 

[vaidas3]

32bit isnt any slower than 64bit at least in most cases
if your pc is full of bloatware try this
http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

 

[x BlueRobot]

http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

If you don't wish to completely reinstall Windows 7.

 

[jumanji]

If you had ordered the Lenovo g780 with Windows Home Premium 64bit, and Newegg wrongly sent you one with 32bit, then they are duty-bound to take it back and supply you the one ordered, all at their expense. Talk to them and get it done. If I were you I will do that only instead of taking more pain on to myself. ( The first liability always rests with the vendor, even if Lenovo had wrongly put 32 bit on a machine that should have rolled out with the 64 bit.)

 

[pothound]

thank you
i called newegg. they are willing to let me return it. this is the second one i return. the 1st one had a bad display.
murphy's law. i need to think about it.
pothound

 

[x BlueRobot]

thank you
i called newegg. they are willing to let me return it. this is the second one i return. the 1st one had a bad display.
murphy's law. i need to think about it.
pothound

You may wish to http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html, when you receive your new computer.

The software which comes preinstalled, can cause reduce the performance of operating system and cause problems in the future.

This is only a suggestion, feel free to make your own decision.

Hope you find no problems with the new computer,

Harry

 

[vaaron]

Hey pothound! ...I'm on the verge of buying the same laptop( lenovo G780 21823LU ) from newegg ... The user feedback there was pretty good but since you found that it was 'slow' , it made me rethink. I had a few questions about the notebook , i'd be extremely grateful if you could answer them :

1. By slow do you mean startup and responsiveness is slow or do applications/games run slow? (I'm buying it for college and gaming on weekends) Have you tested games on it?

2. Does the laptop look good? It looked a bit cheap to me on the newegg website.
(I will send you my mail ID, if you can please spare some time to send me pictures of it )

3. What would you say about the build quality?

4. What would you say about the screen? Can you make out pixels at normal viewing distance?

5. How much battery life are you getting?

6. Does it have NVidia Optimus which lets it switch between GPUs, and extend battery life?

7. Where are its speakers?? I coudln't find them in the product images. Is the speaker clarity/ bass good?


My other option is this:
Amazon.com: Acer Aspire V3-571G-6602 15.6-Inch Laptop (Midnight Black): Computers & Accessories

The only differences are 15.6" screen and a 2nd gen i5-2450 processor.
Given a chance, would you choose this over your lenovo?

I thought the lenovo was a better deal than the acer but i culdnt find official tech reviews nor youtube videos with hands on reviews, so i was thinking on switching to the latter which has a huge number of reviews and gameplay videos on youtube and it is indeed a great performer! ( i still want to buy the lenovo but i need a substantial review to hang on to before i buy it)

Please do update this thread if you could get it fixed and how you did it? (btw did you try uninstalling the bloatware??)

P.S. Sorry to the guys at sevenforums because it isnt related to this thread. But i had to post it here because i couldnt find reviews by tech sites for this laptop and this was the easiest way to contact someone who actually owns it

 

[pothound]

hi vaaron
it is slow because of the bloatware. quality seems ok. the screen is very nice and bright. it has its own discrete vidio circuit..nvidia gt630m. i just received this last wednesday. the first thing i noticed was how slow it was. i'm installing a lenovo recovery dvd with windows 7 64bit on it at this moment. wish me luck. i'm in the process of removing the garbage. i'll get back to you when i find out more.
thank you pothound

 

[Ztruker]

If this the one you have?

Newegg.com - lenovo G780 (21823LU) Notebook Intel Core i5 3210M(2.50GHz) 17.3" 4GB Memory DDR3 1333 500GB HDD 5400rpm DVD±R/RW NVIDIA GeForce GT 630M

If so it has a slow 5400RPM hard drive. 7200RPM or a SSD would make a big difference in performance. 4GB ram should be okay.

 

[pothound]

good morning
i was on the phone last night for 3 hours with a very informative lenovo tech, who helped me install the lenovo recovery dvd. it did not have the drivers on it. we had to find and install them separately. good job, i couldn't do this myself.
now it is up and running and no garbage. it runs much faster. i'm going to keep it. i still have updates to install. i hope this doesn't slow it down. ztruker this is the one i ordered.
thank you pothound

 

[vaaron]

Thanks for the info pothound!
Good to hear that your problem was fixed..
newegg upped the price by $30... so will probably wait for it to go down again...

Did you try running any graphics hungry games on it??

 

[x BlueRobot]

Good to know your problem has now been fully resolved

Well done to everyone who contributed to the thread.

 

[gregrocker]

Sounds like you did a Clean Reinstall since Factory Recovery wouldn't need drivers. Always accept all Important and Optional Windows Updates to get the latest drivers and important hotfixes.

You really didn't need all of those hours on the phone with Lenovo since you were early in this thread linked to http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164 which will get and maintain a much better install than any OEM Support can help you get.

To be sure you've got it as lean and mean as possible I'd go through the steps to
Clean Up Factory Bloatware to at least assure a Clean Boot.

 

[Bertison]

thank you
i called newegg. they are willing to let me return it. this is the second one i return. the 1st one had a bad display.
murphy's law. i need to think about it.
pothound

You may wish to http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html, when you receive your new computer.

The software which comes preinstalled, can cause reduce the performance of operating system and cause problems in the future.

This is only a suggestion, feel free to make your own decision.

Hope you find no problems with the new computer,

Harry

BlueRobot is giving you good advice there.

I had a similar problem with a HP Pavilion DV7 2 years ago. Removed all the HP bloat, hey Presto! A speedy, smooth lappy.

 

[pothound]

thank all of you for your help. i installed microsoft security essenstials, and i still have 91 windows updates to go yet. 5 at a time. pothound

 

[pothound]

hi, sorry it took so long. vaaron, i tried to watch masterpiece theatre on this laptop and it was bad. i cannot stream on it. it is either to slow or graphic problem. i called lenovo tech and found out that there is no nvidia geforce 630m video installed on this computer. it is a replacement. the first one had a defective display, and this unit came with windows premium 32bit, and no graphics card. [murphy's law] it had a rebate, which we sent in, so i'm hoping newegg will come thru with a solution for the proper replacement.
i just discovered this yesterday. it seemed ok other than the graphics problem.
thank you pothound

 

[jumanji]

Finally it comes around to my advice in post #6. I hope newegg replaces your unit with a good one this time.

Let us know how it went. Wishing you all good luck.