Solved Why is my GTX680 benchmark so low?

xiroc

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I just upgraded my system with a new mobo and cpu today.

For some reason when I use Heaven DX11 benchmark, it shows my gpu as the motherboard gpu and not my GTX 680. Also, the scores are much lower than someone with my same graphics card. I have updated my bios and installed the newest driver for my gtx680.


Here is my benchmark (left) and another is someone else with a similar system (right). Anyone know why my scores are so much lower?


SYSTEM SPECS:
OS: Windows 7 Professional 64 bit
MOBO: ASROCK Z77 Extreme 4
CPU: Intel i5 3570K 3.4 GHz
RAM: GSkill Ripjaws DDR3 1600 (PC3 12800) 4x4GB = 16GB
GPU: EVGA GTX 680 FTW 4gb
HD: Western Digital 2TB 7200 RPM 64MB Cache 6Gb/s
PSU: 850W
CASE: Cooler Master HAF 932 ADV BLUE ED
MONITOR: ASUS 27'' and Gateway 19'' (old flat screen hand-me-down)


THANKS!
 

Attachments

  • wrong gpu benchmark.jpg
    wrong gpu benchmark.jpg
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  • gtx680 benchmark.png
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My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
Are you plugged directly into the card, or into the intel graphics on the mainboard.
My results in that specific app still tell me I have a intel 3k but it's giving me the numbers for my gtx580. (not too far off your card)
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Check your UEFI setting that the PCIe slot is initialized first. I think it will be better if you use the DVI connector too.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Are you plugged directly into the card, or into the intel graphics on the mainboard.
My results in that specific app still tell me I have a intel 3k but it's giving me the numbers for my gtx580. (not too far off your card)


Yes my monitors are plugged directly into the card and not the mobo.
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
Check your UEFI setting that the PCIe slot is initialized first. I think it will be better if you use the DVI connector too.


Do I do that through the BIOS?
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
Yes, BIOS/UEFI, whichever you board has. Intel board also have, Virtu(?) which uses the on chip GPU and the card like an SLI or Crossfire setup, disable that.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
UEFI IS your bios now.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Yes, the Primary graphics adapter is set to PCI express and not onboard.
See photo.
 

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  • UEFI.jpg
    UEFI.jpg
    29.2 KB · Views: 20

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
Yes, BIOS/UEFI, whichever you board has. Intel board also have, Virtu(?) which uses the on chip GPU and the card like an SLI or Crossfire setup, disable that.


I remember uninstalling that after I installed everything from the disk. Is there anything else I should do to disable it?
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
No, if you uninstalled it it's disabled, but I think it is part of UEFI and can't be uninstalled, just disabled.

download GPUz or CPUz and see what graphics they say you are using. Maybe Unigine is fouled up.

If you attached a USB drive formatted in FAT32 and press F12 while in UEFI, it takes a screen shot of what ever screen you're on.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
No, if you uninstalled it it's disabled, but I think it is part of UEFI and can't be uninstalled, just disabled.

download GPUz or CPUz and see what graphics they say you are using. Maybe Unigine is fouled up.

If you attached a USB drive formatted in FAT32 and press F12 while in UEFI, it takes a screen shot of what ever screen you're on.


GPUZ displays both graphic cards.
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
No, if you uninstalled it it's disabled, but I think it is part of UEFI and can't be uninstalled, just disabled.

download GPUz or CPUz and see what graphics they say you are using. Maybe Unigine is fouled up.

If you attached a USB drive formatted in FAT32 and press F12 while in UEFI, it takes a screen shot of what ever screen you're on.


Thanks for the screen shot advice! lol guess it was obvious I needed it.
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
I went to the option in the bios and turned off Virtu (see screenshot).

Now the benchmark displays I'm using a GTX680; however, I am greatly disturbed by how low the scoring is compared to others with similar system specs.

Please help. I'm about to send this graphics card back to newegg as defective (RMA).
 

Attachments

  • my680 benchmark.png
    my680 benchmark.png
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  • UEFI.jpg
    UEFI.jpg
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My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
I'm no expert when it come to FPS and GPU performance. Have you tried the latest nVIDIA driver?
NVIDIA Driver Downloads - Advanced Search
Or maybe an older one would work.
Also:
Try these steps to install only the graphics driver.

1.Download the preferred driver and save it to the desktop.
2.Double click the installer and you will see a screen where it will be extracted to, change that to your desktop.
3.Open Device Manager through Control Panel.
4.Expand Display adapters and right click the name for yours and choose Update Driver\Browse my Computer. Select the driver folder you just saved on the desktop. Click Next.
5. Your system should say "Windows has successfully updated your driver software".

If you get a window saying you already have the most current driver, go back to step 4 and choose Uninstall Driver software instead. Then restart from step 3.
View attachment 228491 View attachment 228492

I'll ask for some others to help here too.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I notice you are maxing all the settings, that is going to bring your score down drastically in that benchmark as all it does is count the raw number of frames.

Also have you grabbed the latest driver from nvidia?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I notice you are maxing all the settings, that is going to bring your score down drastically in that benchmark as all it does is count the raw number of frames.

Also have you grabbed the latest driver from nvidia?


Yes I have the latest video driver properly installed.
If you refer to my first post there is a screenshot of my benchmark and a similar PC, both using the highest settings. That screenshot was taken off of this forum.


http://www.sevenforums.com/overcloc...s-your-unigine-heaven-benchmark-scores-6.html
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
If you are talking about niklu, he has TWO gtx680's.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
No. Mavrag.
Either way you have to admit these scores are aweful for a 680. Something is wrong.
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit
OS
Windows 7 Pro 64bit
Did you miss post #14?
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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