Solved HELP PLEASE: Updates failed

Thanks for all the info. I did a few of the things in the tutorial and eventually the updates finally installed. I had to do them each individually, but it did work. The bad news is that I'm not sure what was corrected to get the updates to install. Hopefully the problem is fixed and future updates will go back to installing automatically. Thanks again.
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. Q430/Q530
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce 310M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HM500JI (2) FUJITSU MJA2500BH G2 USB Device
@krypto1: Glad to hear the tutorial section help solve the issue you were having. If you have other Windows Update issues, or any other Windows issues, check the tutorial section first - it will save you a lot of time. The tutorials are well researched and well written.

I find it helpful if I search the tutorial section for an error code or error msg, then sort the results using the "Windows 7 Tutorial" pick from the "category Tools" link near the top. the default sort is by "last post".
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Hi everybody. I was away for some times. My problem remained opened ;(
I solved 2 issues so far, but sill 14 more to go. It looks hopeless to me. I am so confused, I tried everything.
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
ninchie: welcome back

Could you describe the issues you're having again, instead of me reading all of the previous posts.

I don't know which two issues were solved or what 14 issues remain. Refresh my memory with current information - thanks.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
ninchie: welcome back

Could you describe the issues you're having again, instead of me reading all of the previous posts.

I don't know which two issues were solved or what 14 issues remain. Refresh my memory with current information - thanks.

No problem. I have 14 issues to solve for my windows update to be complete. Each time I try to reinstal or whatever I failed.

I have errors now ... please see attachments.
1st capture showed all failed updates and one specific error
Capture2 shows the following step I took
Capture2b and 2c show Win 7 for x64 - based system and Win 7 for x64 - based system SP1
But each path has the same result to download... last capture

See, I don't know what to do... I tried to download but no use. Still failed.
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
OK I tried again. Check results, please...
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
thanks ninchie.

Try following option two (2) of the Windows Update - Reset tutorial.
Option two: To Reset and Re-register Windows Update Components
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Hi

Listen up. I suceedeed on only 3 more to go. But those 3 are difficult. Please wait 4 me to restart and to send another pix.
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
OK- I'm listening! Sounds promising 3 to go
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
OK- I'm listening! Sounds promising 3 to go

Are you kiddin' me? :party:
Hahaha, I won. Almost. 2 more optional to go.

Just a minute, let me try again and I buy you a beer...
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
Is that a joke?

:thumbsup:

Is it possible????
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
Slartybart, I have to inform you that I DID IT!!!!!!!!!!!!!!!!!!!!!!!!!!!

YEAH, I MADE IT! FINALY :party:
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
I have been watching all along and that is great news.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
:D:D:D:D:D:D:D:D:D:D:D:D
So glad you made it!

So Ninchie, what was it that made it all better? Please share so others might benefit.

Thanks
Bill
Slartybart, I have to inform you that I DID IT!!!!!!!!!!!!!!!!!!!!!!!!!!!

YEAH, I MADE IT! FINALY :party:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Go to Control Panel and choose Systems & Security then choose Windows Update.

Then you can see how many updates weren't really updated. Go to View Update History.

When another window opens and you get all the History about your update of failed or succeeded updates.

Click the Code of that update that wasn't updated. With right click choose View Details.

Another windows opens when you can detect your Update Definition by Code (for example KB15597).

Below you can see the link More Information. Please fallow that link.

Another window opens in Internet Explorer and please just fallow your needed update. Please be careful that you use the right update regarding your computer system (for example if you have Windows7 x64, you need to search for x64 System Update. If you have Windows7 x32, search for x32 System Update, etc.)

If any of these tips don't help, please make a new Threat on this Forum and I am sure that these great GURU guys will help you out.
:party:

good luck
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google
Wow, very nice.

Thank you for posting such a detailed explanation. I'm sure others will benefit from your effort.

Bill
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Did you do as post #4 ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Wow, very nice.

Thank you for posting such a detailed explanation. I'm sure others will benefit from your effort.

Bill

Thanx a lot Bill :)
 

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google

My Computer My Computer

Computer Manufacturer/Model Number
MSI all in one PC Wind Top AE2220
OS
Windows 7, home edition 64bit
Graphics Card(s)
Nvidia
Screen Resolution
Full HD (1920 X 1080)
Internet Speed
8/1
Antivirus
Avast
Browser
Google

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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