Solved Stuck on activation (help, please! Details below)

[AeroTheBetta]

Hi everyone! Rookie here; I'm writing because I have an Acer Aspire R11 (T3-131), specs and MGA.exe report below message.

I had this computer whose hard disk failed, loosing all data on it and becoming inoperable. As the rest of the hardware was OK, I just used a SSD instead of a HDD, and looked for a brand new Windows 7 DVD shrink-wrapped box (but the outer black cardboard, just the plastic box was wrapped). I checked DVDs, holographic tags, distinctives and even the pamphlets for authenticity, and turns out it was a genuine one as the Microsoft Counterfeit Guide depicted.

But, long story short: I'm stuck in activation.

I lost internet access due wi-fi card's generic drivers are not compatible with the card's model and there are no official drivers for my PC's make and model (and unofficial ones potentially hiding malware or backdoors as checked with virustotal.com) [I'm writing from my daily driver laptop]. And anyway, activation servers for Windows 7 seem not to work anyway, so I used twice the activation MS phone. Both times generates a link, I access through my phone and enter the 9 groups of 4 numbers, leading to a 'An error has occured' page. I called an MS agent, and when they checked, they say my copy of Windows is 'blocked' (textually). Naturally, I was not expecting this and freaked out; asked the agent if there could be any system log, code or anything alike that might point out the reason of the blockage, but just said a shy 'no' and sent me to visit my trusted technician. So here I am: what can be happening? What can I do?
I blindly guess and if I'm well informed by the internet, since it came with Win10, a previous license number might be still attached to the motherboard?? Just an idea because I don't actually know what happens. I'm 9 days away from finishing the original grace period, but I'm afraid the end of it might make more difficult to solve the problem and authenticate my copy (which, again, was bought on a well-reputated place, is original, and I'm interested in complying with authentication and not bypass it because I don't want to contribute with or involve in pirating). What can I do?
Anything that might be useful about this, as giving more techincal data or how the hard disk change, formatting or install process was done, just ask; I'm listening and answering as soon as possible

I'm all as nice as I can be and I don't mean to beg, harass or anything, just I'm bewildered at this and asking for help. If something in my wording or phrase construction doesn't sound good (both gramatically or tone-conveying), sorry, is my dumb english from a non-native and as well-meaning I can be.

Thanks for your attention and patience, have a great day


SPECS:
CPU: Intel Celeron N3050 1.6 GHz
GPU: Intel HD Graphics
Hard disk: Original; 500 Gb HDD 5400 rpm (Seagate??), Replaced with a SanDisk SSD Plus 240 Gb 22340c800719
SO: Original; Windows 10 Home: replaced with Windows 7 Ultimate

MGA report results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85333
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4F6A452F-2C93-409B-8A7E-D44CCAF20CD7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Disabled
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Disabled
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Disabled
Script ActiveX controls marked as safe for scripting: Disabled

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4F6A452F-2C93-409B-8A7E-D44CCAF20CD7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85333</PID><PIDType>5</PIDType><SID>S-1-5-21-3107272963-19502979-1803145594</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire R3-131T</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="8"/><Date>20150721000000.000000+000</Date></BIOS><HWID>B63B0500018400F4</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-3082-7601.0000-1622025
Installation ID: 000241947211160492163586762391260332005144437394047712
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Initial grace period
Time remaining: 13140 minute(s) (9 day(s))
Remaining Windows rearm count: 3
Trusted time: 02/07/2025 20:25:23

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAAAAgABAAEAAAACAAAAAQABAAEA6GHOKpqDrtq0NUDJzEWKypSYNro=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ACRSYS        ACRPRDCT
  FACP            ACRSYS        ACRPRDCT
  MCFG            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  MSDM            ACRSYS        ACRPRDCT
  TCPA            ACRSYS        ACRPRDCT
  UEFI            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  SSDT            ACRSYS        ACRPRDCT
  TPM2            ACRSYS        ACRPRDCT
  FPDT            ACRSYS        ACRPRDCT

 

[torchwood]

Hi
The product key shown in the report is for W7 Ultimate, its system generated when >> no << key is used during installation
( full key starts with D4F6K-QK3RD )

IF its the key on the box, u've been conned.... never issued by MS as a genuine key
unlikely the rep you spoke to knows this and just gave the standard reply

if the key is different please enter it and rerun the Mgadiag
if the new key is blocked it will show in the results

as there is no SLIC table showing does not apppear this comp had downgrade rights, check the battery compartment just in case

 

[AeroTheBetta]

Hi!
Just left my W7 PC aside to say whoa, thank you! Both for the diagnose and your quick reply;
I checked the product key on box and was different than the one that appears in the report (relief sigh). I did what you said, I rewrote the product key into the activation panel, but instead of choosing either phone or modem as I've been doing, and having discovered yesterday that bluetooth works, activated internet connection over bluetooth and was a success! Thank you, all I had to do was letting it go over the internet (with some little trouble by my part), but your answer solved it in a snap!

(For other users finding this thread and if in the future it may be helpful: if you get error 0x80072f8f when doing a normal, not 'modem' or telephone as I erroneously did, install the KB3138612 update from MS [sideloading] and set your connection to 'Home'!)

Well, yes, technically, my PC wasn't thought for 7, the earliest Windows the Acer R11 could be shipped with was 8 sooo... I took my chances, I have a different computer that was shipped with 7, that will stop working soon, and it was a wonder, but the PC I installed this brand new w7 was way more easy to find compatible physical spare parts and better specs than the other one. But, just curious, now that you mention downgrade rights, does that mean I wasn't allowed to do this, or only that many things could go wrong if I installed an earlier version of Windows?

Anyway again, THANK YOUUUUUUUU! And my PC also says thank you: shows a glorious blue stamp with the Genuine star next to a 'Windows is activated'

 

[torchwood]

Hi
Regarding the download rights, when 8/10 was introduced most, if not all of the, OEM's gave users this option.
Certainly wasn't blocked, even tho yours didn't have the choice you have a Retail key, no SLIC table required.
The only problem, NOT so much in the early days, is that newer equipement like your wifi doesn't have W7 drivers

happy surfing

updated
did a quick look-up, both W7 Wifi and Ethernet drivers for your comp are available from Intel(wifi) and Realtek (Ethernet)

 

[AeroTheBetta]

Thanks again! Found them, saving the links for my W7 laptop. (installing somewhen between the +110 updates due from 2009 until now lol)

Happy surfing to you too!

Marking thread solved

- - - Updated - - -

Hi! Found them, saving links for downloading them in my W7 laptop (and installing somewhen between the +110 updates due lol)

Happy surfing to you too!

Marking thread solved