Solved Laptop won't connect to HomeGroup over wifi

MisterClemens

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Hello--

I have a desktop PC running Win7 Ultimate x64 and a Netgear WPN824 v3 wireless router. I also have a Sony Vaio laptop running Win7 Home Premium x64. The laptop is connected to the Internet via the wifi network, but I can not for the life of me connect it to the HomeGroup, which I created on the desktop. I have read every forum and Internet tutorial on fixing this issue to no avail.

The weird thing is, it was previously working -- until about a month ago, when I had to to a hard reset on the router because it was having issues. I changed the name of the wireless network and updated all my devices to connect to it, and everything is connected, but the laptop just won't see the HomeGroup. The PC, on the other hand, CAN see the laptop, but it can not actually connect to it or see any of its files.

Any suggestions to fix this problem would be much appreciated! Thanks in advance.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Hello Mister Clemens, and welcome to Seven Forums.

Since this is only happening over WiFi, double check using step 3 in the tutorial below to make sure that you have Enable Wireless Isolation unchecked in your Netgear router settings. If checked, it blocks wireless connections from seeing any other connection on the router.

http://www.sevenforums.com/tutorials/43972-homegroup-add-computer-join.html


175127d1315884898-homegroup-add-computer-join-netgear.jpg


Hope this helps, :)
Shawn
 

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
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1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
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Seasonic Prime Titanium 850W
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Thermaltake Core P3
Cooling
Corsair Hydro H115i
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Logitech wireless K800
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Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi there -- thanks for the reply. I actually don't seem to have that setting in my router setup. Here's a screenshot:
 

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My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
I just searched the router manual and the term "wireless isolation" doesn't appear in it. Is there another term for it?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
It could be worded different since it will vary per router model, but I would think that it would be similar since it's a Netgear router as well.

D-Link calls it WLAN Partition, but you might look through each and every setting you have on the router to see if something similar to either one may be listed somewhere.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
In case Brink's suggestion doesn't work, you should leave the Homegroup from all machines in your network then create a new one. This will clear out the Homegroup credential cache.

Homegroups tends to be a little spotty through wireless connections but it can usually be made to work.

Create a new Homegroup then try rejoining this new Homegroup from the laptop through a wired connection, after you are joined up go back to using wireless and check to see if you can still access the other Homegroup machines.

This procedure will usually fix Homegroup wireless connection problems. :)
 

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Computer Manufacturer/Model Number
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Windows 7 Ult, Windows 8.1 Pro,
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It could be worded different since it will vary per router model, but I would think that it would be similar since it's a Netgear router as well.

D-Link calls it WLAN Partition, but you might look through each and every setting you have on the router to see if something similar to either one may be listed somewhere.

I couldn't find any settings that seemed to fit the description. I've tried toggling pretty much everything at this point. The router is ~4 years old, so maybe I just need to get a new one. Any other suggestions? This is driving me crazy!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
In case Brink's suggestion doesn't work, you should leave the Homegroup from all machines in your network then create a new one. This will clear out the Homegroup credential cache.

Homegroups tends to be a little spotty through wireless connections but it can usually be made to work.

Create a new Homegroup then try rejoining this new Homegroup from the laptop through a wired connection, after you are joined up go back to using wireless and check to see if you can still access the other Homegroup machines.

This procedure will usually fix Homegroup wireless connection problems. :)

Thanks for the reply.

When I connect the laptop to the wired connection it sees the homegroup immediately, but as soon as I unplug it and it reverts to wifi, the homegroup disappears. Leaving/recreating/re-joining the homegroup doesn't fix the problem. Any other thoughts?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
It appears that your Netgear wpn824v3 router doesn't have a "Wireless isolation" feature, so you don't have to worry about that setting anymore.

Do you have the latest 1.0.8_1.0.7 firmware version installed for your router in case that may be part of the issue?

Global Download Center
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
It appears that your Netgear wpn824v3 router doesn't have a "Wireless isolation" feature, so you don't have to worry about that setting anymore.

Do you have the latest 1.0.8_1.0.7 firmware version installed for your router in case that may be part of the issue?

Global Download Center

Updating now (the auto-update feature said there was no upgrade available).

In an act of desperation, I changed the network location to "work" on both computers. Now I can at least print from the laptop (it wouldn't see my wireless printer before), and the computers can see each other, but I still can't transfer files between the two over the wifi. Can this only be done using homegroup?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
That's great news. :)
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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