BSOD ,sometimes fan noise is high,and while working in some programs

[ysoooo]

HI.

i am using Windows 7 professional 64-bit . and laptop Toshiba satellite C660.

corei3-2350m
4GB(1333MHz)/VRAM512MB
500G(5400rpm)SATA

It happened three times till now

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3073

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80046E7060
BCP3: FFFFF800044314D8
BCP4: FFFFFA8004DCFBD0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


dump files in attach
I can't solve the problem by myself.


the laptop is new .

Thanks in advance,

 

[ysoooo]

what ?!

 

[koolkat77]

Welcome
Start with a clean install following this tutorial:
http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
Download the Pre-SP1 ISO file for your version of windows. (Professional x64bit SP-1 in your case)

Avoid the factory bloatware. Go through this tutorial:
http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

Do not install AVG. It contributes in crashes often:

[FONT="Lucida Console"]Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public[/FONT]

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
​

• Microsoft Security Essentials - Free Antivirus for Windows
  
  • Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Install all the latest drivers for your hardware.

Method to find drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

For NVIDIA: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

Let us know if you still have BSOD-s after the fresh install.

 

[ysoooo]

But you didn't tell me what the case of the problem ?!

drivers or OS or what?!

 

[Britton30]

But you didn't tell me what the case of the problem ?!

drivers or OS or what?!

If you do all those things perhaps we'll find the cause. We can't read your computer's mind. YOU have to be interactive.

 

[ysoooo]

OK
I updated to service p 1

and it's ok till now .