Solved Time to connect to Internet

[TheCyberMan]

Ok can't understand why that is not working it should.

Another way open notepad and do the ipconfig /all and copy and paste into there save the file and upload to here by clicking go advanced underneath reply box and select paperclip and then click browse and navigate to the location where you saved the notepad file and click upload.

 

[torchwood]

Another thought

HI all,
you could try using 5ghz, its available on the SH, supposed to be better/stronger/faster, but beware
NOT ALL,
wifi drivers support this capability, my wifes year oldToshiba laptop doesnt and max's out at 54, so cant use it.

Roy

 

[NoelDP]

Everything worked fine until I right clicked and then the only two items available were delete and select all.Also tried to copy and paste but no go.

Choose Select All, and hit the Enter key - it copies the screen to the clipboard for pasting into your reply.

 

[denwilliam]

In reply to TheCyberMan I would say I have tried all that has been suggested by all and it appears that the computer has thrown up some internal defence to prevent this information from being exported.Have no trouble copying and pasting riun of the mill items.Same applies to what NoelDP suggested.Would also advise torchwood that I tried 5ghz band ages ago and lost all connection.Thank you all for trying to help but will now leave things as they are and wait for the improved version of SH that is supposed to come out later this year.

 

[TheCyberMan]

Ok no problem if you want to leave it there.

One thing i notice i think you have a 802.11g wireless adapter on your computer and you router is set to 802.11n 145Mbps try setting the SH to 802.11g 54Mbps and see if that makes a dofference if you wish to try that.

 

[denwilliam]

Tried that but no improvement and now left it set on G.The culprit could be my AtherosAR5007EG network adaptor not helping things too.

 

[mangoh]

Just take a screenshot of CMD

 

[denwilliam]

And then and for what?.

 

[mangoh]

And then and for what?.

Of ipconfig

 

[denwilliam]

Thank you for your offer of help but have decided to leave things alone until the modified SH is released.
All the Best.

 

[mangoh]

Thank you for your offer of help but have decided to leave things alone until the modified SH is released.
All the Best.

Ok

No problem.

Enjoy your day.

 

[denwilliam]

Would advise all and sundry that when I booted up this morning the time for connecting to the internet has been reduced from 25/30 seconds to just 10 seconds,which I can live with.Have changed nothing at my end to account for this so somebody somewhere has been busy.Only hope it stays this way.

 

[TheCyberMan]

Thanks for updating us glad it has improved.

Three things which may give more improvement you could try if you so wish is:

Disk cleanup
chkdsk /r
Drefragment the drive

 

[denwilliam]

I do the top two but do not defrag as this would damage my SSD which I replaced the hard drive with.

 

[mangoh]

I do the top two but do not defrag as this would damage my SSD which I replaced the hard drive with.

Glad the issue has improved.

Well I rang VM a couple of days ago as I couldn't connect to my SH at all.

They told me to do the usual stuff, reset, ethernet cable to login to admin page etc...

My SH wouldn't take any commands i.e. reset etc... They said they would send me out a SH.

After the coversation finished I decided to try to reset the SH again and again. Finally it reset so I did all the settings and all was working fine so I rang them back up to ask them to cancel sending out a new SH.

They sent me a new SH (not rumoured new model, just new old one). So now I have to return the SH at my local collect+ point, if I don't I believe I will get fined in the region of £130, ridicolous.

I'm going to swap the SH anyways as the reset button doesn't work but I didn't think it was worth the hassle for them to send me a new SH.

FFS

 

[TheCyberMan]

I do the top two but do not defrag as this would damage my SSD which I replaced the hard drive with.

Yes no drefrag on SSD agree hope it improves further glad it is much improved from what it was.

 

[denwilliam]

I think Mangoh is doing the right thing in swapping routers but when you think of the money we customers are paying the least Virgin could do would be to send engineers out to set the SH's up and ensure they are working correctley.Just make sure you receive a receipt from the collection point.
To TheCyberMan I would say I opened my big mouth too soon as when I booted up this morning it was back to 25/30 seconds to find the internet after booting.To my way of thinking that proves that the fault is somewhere in Virgins system when one day the time taken is 10 seconds and the next day it takes 25/30.At one time in my working life I was a TV Eng. and if we had left customers to sort out their problems as Virgin does we would soon have lost customers,we were even called out to set the adustment of volume and contrast between black and white because this was before the introduction of colour.My experience of obtaining an eng.'s visit is that you have to be in dire straits indeed and the they want to charge around £100 for the privilege.

 

[denwilliam]

As a matter of curiosity Mangoh what model is your SH?,mine is a VMDG 480.Software version V2.37.01.Hardware 2.00.I suspect,but could be wrong,that my SH may be one of the trial ones in their development of the version due for release later this year.

 

[TheCyberMan]

If yu have any other computers that connect using Wi-fi do they have the same issue as the probmatic computer as that would point to the SH maybe being the culprit?

 

[denwilliam]

No,have only one laptop computer so there is no way I can do a comparison test