BSOD error after ~30 minutes on

[alien5555]

Hi alien

May I get the serial or model number of your PC. Do the steps below

:ar: To get the serial number enter this command

wmic bios get serialnumber

:ar: To get the model number enter this command

wmic computersystem get oemstringarray

Hi,
Serial Number A3N0AS92610114

Model Number K42JK

 

[alien5555]

Have you updated the Ethernet driver yet?

If not, then follow these steps:

1. Download Driver - Driver
2. Scroll to the bottom of the page (Download Link)
3. Click Download
4. Select the Ethernet link
5. View attachment 259952

Yup, done updating this...thanks

 

[VistaKing]

Your laptop is an Asus K42JK ?


Here is the link for your laptop drivers

:ar: https://www.asus.com/Notebooks_Ultrabooks/K42JK/#support_Download_30

 

[alien5555]

Your laptop is an Asus K42JK ?


Here is the link for your laptop drivers

:ar: https://www.asus.com/Notebooks_Ultrabooks/K42JK/#support_Download_30

Thanks a lot but then the driver seem to be outdated...some of them are back from 2009...

 

[VistaKing]

Do you have any :warn: symbols inside the device manager ?

 

[x BlueRobot]

Have you updated the Ethernet driver yet?

If not, then follow these steps:

1. Download Driver - Driver
2. Scroll to the bottom of the page (Download Link)
3. Click Download
4. Select the Ethernet link
5. View attachment 259952

Yup, done updating this...thanks

Thanks, and if you the latest driver is dated as 2009, then I would leave it.

 

[alien5555]

Do you have any :warn: symbols inside the device manager ?

Nope I dont have that symbols...

I already update the driver ask by Xblue Robot and Archie... Now just I just wait and see whether will occur BSOD or not...

Thanks to XBlue Robot, Archie and VistaKing....

 

[Arc]

I already update the driver ask by Xblue Robot and Archie... Now just I just wait and see whether will occur BSOD or not...

Good job. Now it is a waiting game. Wait and see what happens there .... how it runs. Let us know the situation

 

[x BlueRobot]

Nope I dont have that symbols...

I already update the driver ask by Xblue Robot and Archie... Now just I just wait and see whether will occur BSOD or not...

Thanks to XBlue Robot, Archie and VistaKing....

Your welcome, and thanks for informing us; now we just need to wait and see if any more BSODs happen, just use your computer as you normally would.

 

[alien5555]

Sorry to disturb you guys again... I had used my laptop since morning (have break in between).. but then just now BSOD reoccur again.. I can see the improvement as the BSOD is not as frequent as before..
I attach the zip file for you...

 

[x BlueRobot]

[COLOR="Red"]BugCheck D1[/COLOR], {0, 6, 8, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [COLOR="red"]atikmdag.sys[/COLOR] ( atikmdag+265e9c )

2: kd> [COLOR="SeaGreen"]lmvm atikmdag[/COLOR]
start             end                 module name
fffff880`04816000 fffff880`053c9000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="red"]Fri Nov 16 20:18:02 2012 [/COLOR](50A69F7A)
    CheckSum:         00B65E3C
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Since you have updated your driver to latest WHQL version, then it also could be your graphics card at fault here.

Graphics Card:

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

:warn:Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

Use the following program to monitor your hardware temperatures during the stress test:

• CPUID HWMonitor

Are you overclocking any hardware? What are your idle temperatures?

 

[alien5555]

[COLOR="Red"]BugCheck D1[/COLOR], {0, 6, 8, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [COLOR="red"]atikmdag.sys[/COLOR] ( atikmdag+265e9c )

2: kd> [COLOR="SeaGreen"]lmvm atikmdag[/COLOR]
start             end                 module name
fffff880`04816000 fffff880`053c9000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="red"]Fri Nov 16 20:18:02 2012 [/COLOR](50A69F7A)
    CheckSum:         00B65E3C
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Since you have updated your driver to latest WHQL version, then it also could be your graphics card at fault here.

Graphics Card:

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

:warn:Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

Use the following program to monitor your hardware temperatures during the stress test:

• CPUID HWMonitor

Are you overclocking any hardware? What are your idle temperatures?

I will try to do the stress test... I never overclock any hardware.. I also never check the idle temperature...
Besides, my laptop just having BSOD again..

 

[alien5555]

I done the video card stress...I just done for 10 minute and the temperature maintain around 70-85... do I need to do longer??

 

[x BlueRobot]

Post a screenshot of your idle temperature, and it seems your graphics card is overheating very quickly.

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.

[COLOR="red"]BugCheck FC[/COLOR], {fffff88002ffb9f0, 80000000285ba963, fffff88002ffb830, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [COLOR="Red"]atikmdag.sys[/COLOR] ( atikmdag+b3eab )

 

[alien5555]

Post a screenshot of your idle temperature, and it seems your graphics card is overheating very quickly.

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.

[COLOR="red"]BugCheck FC[/COLOR], {fffff88002ffb9f0, 80000000285ba963, fffff88002ffb830, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [COLOR="Red"]atikmdag.sys[/COLOR] ( atikmdag+b3eab )

I uploaded the idle temperature...
Does it means that my graphic card causing the problem??

 

[x BlueRobot]

There may be some overheating issues, have you tried cleaning the case with a can of compressed air? Have you made sure that the fans are free of dust?