Solved Got BSOD Razer Blade 1st Gen

[amir tava]

hi guys i got my first in Razer Balade Laptop i was playing dota 2 and than when im finished i exit my game and wanted to put my laptop on sleep mode i got BSOD here is the files
System Spec of my Razer blade laptop
Intel® Core™ i7 Processor Dual Core w/ Hyper-Threading – 64Bit CPU: 2.8GHz (Base) / 3.5GHz (Turbo)\
Intel® HM65 Express Chipset
8GB Dual Channel DDR3 at 1333MHz
ntegrated Intel® GMA HD – Mobile Mode NVIDIA® GeForce® GT 555M 2GB DDR5 VRAM Using NVIDIA Optimus™ Technology
anyone would help it would be great thanks a lot!!!

 

[amir tava]

any help would be great thanks a lot!

 

[Arc]

Hello Amir, apparently the BSOD is caused by Renesas USB drivers.

*** WARNING: Unable to verify timestamp for[URL="http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys"] nusb3xhc.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys"]nusb3xhc.sys[/URL]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800030d5156, fffff8800cd40578, fffff8800cd3fdd0}

Probably caused by : [URL="http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys"]nusb3xhc.sys[/URL] ( nusb3xhc+1b64b )

Followup: MachineOwner
---------

Check for any possible driver and firmware updates in RENESAS/NEC Drivers & Firmwares

Let us know the results.

 

[amir tava]

ya one of my usb stopped working today i will try that sorry for late reply im a bit busy

 

[amir tava]

im not good with winodws just making sure which one should i update or download from that site?

 

[amir tava]

@Arc also my first usb stopped working today and the other two are working probably i have 3 usbs in total only two of the working and one of them stopped working today could be of that and what firmrate and driver should i download from that site im not good

 

[Arc]

Get the latest version for both the driver and firmware.

 

[amir tava]

this NEC/RENESAS USB3 Controller (uPD720200 & uPD720200a) firmwares Version 4.0.2.0/3.0.3.4 New and this NEC/RENESAS USB3 Controller (uPD720200 & uPD720200a) Drivers Version 2.1.39.0 New and this?

 

[amir tava]

or can you just give me the direct link so i can download it i don't want to messed my laptop more if you don't mind sorry im a noob

 

[Arc]

Try these tow
View attachment 266278

 

[amir tava]

i could install the renesas_usb_3.0.23.0(Station-Drivers: le site de drivers, bios, firmwares avec un forum d'aide) but i couldn't install the renesas_202_2.0.2.0(Station-Drivers: le site de drivers, bios, firmwares avec un forum d'aide) but when i install the renesas_usb_3.0.23.0(Station-Drivers: le site de drivers, bios, firmwares avec un forum d'aide) i try to use the usb it worked

 

[amir tava]

when i try to installl the Host controller firmware update its says not found the host controller.

 

[Arc]

Ok, now as the USB that stopped work is working now, observe the situation and let us know how it goes.

If needed we will pay attention to it later, with the help of our hardware experts.

 

[amir tava]

oh so your saying i don't need to downlaod the other file right should i try playing dota 2 on the laptop and after that try puting it on sleep see if i get BIos again?

 

[amir tava]

and than if i dont get bios anymore its mean its good also was the bios because my usb stopped working i got that bios because of that?

 

[Arc]

and than if i dont get bios anymore its mean its good also was the bios because my usb stopped working i got that bios because of that?

I think you mean BSOD?
In my best guess it was the reason.

 

[amir tava]

and than if i dont get bios anymore its mean its good also was the bios because my usb stopped working i got that bios because of that?

I think you mean BSOD?
In my best guess it was the reason.

yes i meant the BSOD

 

[amir tava]

so i played dota for a little and exit it pput it on sleep i didn't got any BSOD im going to try it at least for 1 week to see if i get any BSOD for now its good if i had any problem ill come back thanks for the help

 

[amir tava]

@Arc my first USB Stopped working again i had to put my mouse on my second usb again i didn't got BSOD just the the first usb stop working again can you help me?

 

[amir tava]

any help would be great thanks