Question about PUM.HIJACK.HO

[herbc]

Anybody know about this? Malware bytes found it and deleted it and a scan came up clean, the next day it's back.

Not sure what to do

 

[The Howling Wolves]

What software or an unknown e-mail have you downloaded recently that might have had PUM attached to it?
The other tip is to go back to when that wasn't occurring and do a Restore to your PC.
THW

 

[Jacee]

PUM means "Potentially Unwanted Malware".

You've downloaded something that may be adware or malware.

Please download DDS from one of these links (so we can see what this 'hijack' is related to):
DDS.com
DDS.pif

• Disable any script blocking protection
• Double click the dds icon to run the tool.
• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt <--- will be minimized in the task tray
• Save both reports to your desktop.

Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.

 

[cottonball]

herbc,

Malwarebytes produces a log that is automatically saved and can be viewed by clicking the Logs tab.

Could you also post the contents of the log which reports the PUM.HIJACK.HO?

Thanks!!

 

[herbc]

Sorry guys i lost track of this thread.



Here is the Malwarebytes log.

 

[herbc]

I am trying to get the DDS info to display here but i'm not sure if i did it right.

When i try to paste the DDS info i get the much too long to post instruction.

 

[Jacee]

Please follow up with the help you are receiving here Possible hijack - Virus, Trojan, Spyware, and Malware Removal Logs

 

[cottonball]

Looks like herbc is dealing with: PUM.Hijack.HomePageControl (Potentially Unwanted Modification)

Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel
"HomePage"=dword:00000001

HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]
"Homepage"=dword:00000001

Malware can use these entries to lock in a malicious home page.

Not good to get help from two places at the same time...

 

[carwiz]

Not good to get help from two places at the same time...

Apparently a trait of distrust. The OP also has at least three AVs running and several blockers. :shock:

Overlapped AVs usually don't work well. Besides being load on the PC, they interfere with each other.

 

[herbc]

Distrust , no, lack of confidence YES, i had given Bleeping computer tons and tons of time trying to handle my issue and i am thoroughly disgusted with the help or lack there of. I even sent admin a message saying how disgusted i was .

My topic started on April 4th and i started asking you for help a week ago, so not really a two help situation in my eyes.

I switch when i feel one isn't helping or just doesn't care as i'm sure anyone would if taking their car for service and after a month they still couldn't help.


If i wanted help from two different places i would change names and passwords and the topic title would need to be changed. Herbman and herbc is pretty obvious i would think.


I want to see who can actually get the job done, i had only submitted DDS logs to both, lets see who can help. I pretty much have given up on Bleeping so i'll see what Seven forums could do.

 

[herbc]

I have one AV running which is Avast free, always had only one AV running. I do however have Malwarebytes and Superanti spyware. Where do you see three separate AV's please reveal.

 

[herbc]

OK guys, i am letting Bleeping give it one more shot then i will be back. Someone finally decided to help me. Thanks

 

[carwiz]

I have one AV running which is Avast free, always had only one AV running. I do however have Malwarebytes and Superanti spyware. Where do you see three separate AV's please reveal.

That's three. (Although I count SAS as AV) You also had SpyBot and the rest I forgot.

 

[herbc]

I have one AV running which is Avast free, always had only one AV running. I do however have Malwarebytes and Superanti spyware. Where do you see three separate AV's please reveal.

That's three. (Although I count SAS as AV) You also had SpyBot and the rest I forgot.

I always considered that having ONE full time AV which is AVAST , and then Malwarebytes as a real time malware scanner and SAS as being an on demand scanner without the real time protection as being the recommended way to go.

At least according too many Malware experts that indicate it, MajorGeeks, Toms Hardware, Tweaking.com, Bleeping Computer and Gizmos the best free security list in the World , but if you say differently maybe i have been listening to the wrong people.

I also used Spybot one time to scan but thats been removed so you can eliminate that , Spywear blaster is also NOT considered an AV but is highly recommended by many experts for it's ability to stop malware attacks, so i'm very surprised that you disagree and consider these full time AV's, but your the expert and i know nothing about computers.

Take care

 

[cottonball]

Pre-qualified with the following, and as my signature implies, I am not an expert of any kind!

This is my understanding of the programs stated...

avast! = AntiVirus (AV) Program
Malwarebytes Anti-Malware = Malware Detection and Removal (Not an AV)
SuperAntiSpyware = Removes spyware and malware. Does not deal with viruses. (Not an AV)
SpywareBlaster = blocks ActiveX-based spyware, adware, browser hijackers, dialers and other unwanted programs (Not an AV)

It looks like there is a 'layer of defense' installed, and that, from what I have read, is the best strategy.

IMO, the trick to all this is managing the programs to make sure the Anti-Malware (MBAM) and Anti-Spyware (SAS) programs do not run at the same time. If SAS is run on demand, then, while doing so, temporarily disabling MBAM may be a good idea. Claims that they run together well may be a 'tad' overstated.

You do not want programs competing with each other, and, instead of increased security, end up with reduced security!

 

[herbc]

Cottonball, that is EXACTLY the way just about all the (guys in the know) view it and i agree. It seems Carwiz doesn't agree as you can see in this thread.

I was questioning Carwiz because he is the one who stated that i have 3 AV's running at the same time which IS NOT the case.

I hope Carwiz is not a seven forums helper because you would think he would know the difference between full time AV's and other forms of protection.

 

[cottonball]

carwiz was probably concerned with a security program 'overload', since a system with too much security ends up with reduced security.

Good luck at BC, herbc!!

 

[VistaKing]

herbc

Carwiz was just trying to help and you come out and say that comment . I never seen Avast help any known viruses . Number one avast is like the worse antivirus software you could have running on a PC .

 

[cottonball]

Rats!!!!

I have 3 boxes running avast! Free...for years, now!!


What to do, what to do????