Solved BSOD playing Fallout New Vegas, stop code 0x0000003b

[crhyoyo]

Hey guys, first post I have made here so cut me some slack if I make any mistakes. I have had this bsod twice and it was the same each time. I am walking around in game and then the game freezes and I hear a buzzing sound through my headset then I bsod. I have the 2 dumps and am hoping that I can get a little help.

 

[x BlueRobot]

[COLOR="Red"]BugCheck 3B[/COLOR], {[COLOR="SeaGreen"]c0000005[/COLOR], fffff80003299e4e, fffff8800a2e1be0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+4e )

Usual causes:  System service, Device driver, graphics driver, memory

Update:

0: kd> [COLOR="SeaGreen"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`0561f000 fffff880`060c6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="Red"]Fri Jan 18 13:22:15 2013[/COLOR] (50F94C87)
    CheckSum:         00A92B69
    ImageSize:        00AA7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your nVidia graphics card driver seems to be outdated and a potential cause, please update following these steps:

1. Download Driver
2. Start rb: Type: Device Manager
3. Expand Display Adapters
4. Right-Click Driver Name, Uninstall
5. Reboot
6. Run Driver Sweeper
7. Reboot
8. Install Downloaded Driver

Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Version: 320.18
Release Date for Desktops and Notebooks : May 23rd 2013
In Device Manager: 9.18.13.2018

• http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html

Update:

0: kd> [COLOR="SeaGreen"]lmvm stdriver64[/COLOR]
start             end                 module name
fffff880`04166000 fffff880`04177000   stdriver64 T (no symbols)           
    Loaded symbol image file: stdriver64.sys
    Image path: \SystemRoot\system32\DRIVERS\stdriver64.sys
    Image name: stdriver64.sys
    Timestamp:        [COLOR="red"]Mon Dec 13 03:30:59 2010[/COLOR] (4D059373)
    CheckSum:         0001B4CC
    ImageSize:        00011000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your Sound tap driver Upper Class Filter Driver v2.0.0.0, which use the support page, if the driver is still causing problems then completely remove it.

Could you explain this please?

127.0.0.1                   65.52.240.48
127.0.0.1                   activation.cloud.techsmith.com

 

[crhyoyo]

[COLOR=Red]BugCheck 3B[/COLOR], {[COLOR=SeaGreen]c0000005[/COLOR], fffff80003299e4e, fffff8800a2e1be0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+4e )

Usual causes:  System service, Device driver, graphics driver, memory

Update:

0: kd> [COLOR=SeaGreen]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`0561f000 fffff880`060c6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red]Fri Jan 18 13:22:15 2013[/COLOR] (50F94C87)
    CheckSum:         00A92B69
    ImageSize:        00AA7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your nVidia graphics card driver seems to be outdated and a potential cause, please update following these steps:

1. Download Driver
2. Start rb: Type: Device Manager
3. Expand Display Adapters
4. Right-Click Driver Name, Uninstall
5. Reboot
6. Run Driver Sweeper
7. Reboot
8. Install Downloaded Driver

Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Version: 320.18
Release Date for Desktops and Notebooks : May 23rd 2013
In Device Manager: 9.18.13.2018

• http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html

Update:

0: kd> [COLOR=SeaGreen]lmvm stdriver64[/COLOR]
start             end                 module name
fffff880`04166000 fffff880`04177000   stdriver64 T (no symbols)           
    Loaded symbol image file: stdriver64.sys
    Image path: \SystemRoot\system32\DRIVERS\stdriver64.sys
    Image name: stdriver64.sys
    Timestamp:        [COLOR=red]Mon Dec 13 03:30:59 2010[/COLOR] (4D059373)
    CheckSum:         0001B4CC
    ImageSize:        00011000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your Sound tap driver Upper Class Filter Driver v2.0.0.0, which use the support page, if the driver is still causing problems then completely remove it.

Could you explain this please?

127.0.0.1                   65.52.240.48
127.0.0.1                   activation.cloud.techsmith.com

I will get on this stuff right away. As far as the bottom thing I am not sure. I lent my pc to a buddy to do a recording project and he downloaded/changed a few things around on my pc in the process. I thought he might have done something along the way to cause the bsod. I googled techsmith and they seem to handle recording stuff so that might be part of it?

 

[x BlueRobot]

Techsmith isn't really the problem, I was just wondering, if you have a valid product key for it?

 

[crhyoyo]

Techsmith isn't really the problem, I was just wondering, if you have a valid product key for it?

I am not quite even sure what "it" is. I am not the most tech smart person and I have no idea what those two strings mean. And I would like to thank you for helping me out. I believe the problem is fixed now.

 

[x BlueRobot]

That's good to know, thanks for the update