help why sometime is not my dvd ASUS DRW-24B5ST sata avaible ?

[drugo]

Hi

i have a sata ASUS DRW-24B5S and sometime is not avaible after a boot

it's sometime that happen

in the event i got this error when my dvd burner is not avaible

source
Service Control Manager
id 7026
Error
log type System

The following boot-start or system-start driver(s) failed to load: cdrom

At startup it was not possible to load the following drivers:
cdrom

the only security software i have installed is eset smart security 5 64bit
i run windows 7 64 ultimate

when i got this error i push the drive button to open it but the drive doesn't respond

when i have not this error it's perfect

the drivers are



thanks

 

[maxie]

Hi there ... Does the Device always show up in my Computer ... But some times with a Red x ? .. Do you have Intel Rapid Storage Technology Installed .. Also have you ran windows updates recently ?

 

[drugo]

Hi there ... Does the Device always show up in my Computer ... But some times with a Red x ? .. Do you have Intel Rapid Storage Technology Installed .. Also have you ran windows updates recently ?

Hi

Does the Device always show up in my Computer

yes

But some times with a Red x ?

no , when i got this error in the list there is no dvd burner , in my computer and so on , in the device manager is just like i uninstalled

Do you have Intel Rapid Storage Technology Installed

yes i do

Also have you ran windows updates recently

15 days ago i guess

thanks

 

[maxie]

Hi again ... I would check the Asus website to see if they have a update version of the Driver .... Some years ago i had the same problem too ... And the same Manufacture as you ... Could never find a proper solution for it though ... I did think then and still do that the IRST software was to blame ... But do not Uninstall that as it will cause all sorts of problems .. In the end my Drive failed .. I am sorry wish i had a better solution .. Not much of a help eh

 

[bobafetthotmail]

I would be most curious to know what the heck is doing an Intel Rapid Storage Technology driver for a dvd drive.
That's stuff supposed to run hard drives. DVD drives always run with the standard microsoft driver since XP days.

Try rolling back the DVD driver from its panel in Device Manager (Driver tab, third button from the top).

 

[maxie]

Comes with the bloatware Bob ... If one Uninstalls it causes all sorts of problems .. Clean Install is the only way

 

[drugo]

Comes with the bloatware Bob ... If one Uninstalls it causes all sorts of problems .. Clean Install is the only way

Maxie but was the same drive?

did you buy an LG?

thanks

 

[maxie]

Hi Sorry I cannot remember ... I never did replace the Drive ... I don't think there is any real need for a DVD drive .. Well not for me any how as i have several Laptops and Desktops .. External Hard Drives / Flash Drives too ... But if you really need one External are cheap these days

 

[bobafetthotmail]

I uninstalled drivers even brute-force (deleting stuff from system) and there was no issue with that Intel blah blah thing nor slowdowns.

Anyway, drugo did you try what I asked?

 

[drugo]

I uninstalled drivers even brute-force (deleting stuff from system) and there was no issue with that Intel blah blah thing nor slowdowns.

Anyway, drugo did you try what I asked?

nope

Try rolling back the DVD driver from its panel in Device Manager

rolling back do you mean uninstall drivers or uninstall device?
or is rolling back (driver->ripristina?) if it this , i can not do it , it's gray , not selectable

i tried to uninstall drivers but at the reboot it load the same drivers

do you mean deleting the file(driver)?
thanks

 

[drugo]

Hi Sorry I cannot remember ... I never did replace the Drive ... I don't think there is any real need for a DVD drive .. Well not for me any how as i have several Laptops and Desktops .. External Hard Drives / Flash Drives too ... But if you really need one External are cheap these days

hi found out something _http://www.tomshardware.co.uk/forum/255392-32-optical-drive-disappears-windows

 

[bobafetthotmail]

The error you are getting points at it not being able to load the cdrom.sys driver at boot.

or is rolling back (driver->ripristina?) if it this , i can not do it , it's gray , not selectable

yes, it's that.

I would try uninstalling the intel rapid storage technology, as that would remove the other driver.

 

[drugo]

The error you are getting points at it not being able to load the cdrom.sys driver at boot.

or is rolling back (driver->ripristina?) if it this , i can not do it , it's gray , not selectable

yes, it's that.

I would try uninstalling the intel rapid storage technology, as that would remove the other driver.

i do an image and do it
so if i mess up i can restore
but did you read the link
looks that many people has the same windows 7 iusse

 

[bobafetthotmail]

Good idea.

That guy was connecting a IDE device through a IDE-to-SATA adapter and then connected to a SATA port on his motherboard.
He solved by connecting the SATA cable in another port on the motherboard.

If you did the same (used a IDE-to-SATA adapter) then you can try too. Otherwise it's not the same problem.

 

[maxie]

Hi that solution in the Link might well work .. Sure worth a try any how .. It is not the exact same problem as you are having similar though

 

[drugo]

Hi that solution in the Link might well work .. Sure worth a try any how .. It is not the exact same problem as you are having similar though

Good idea.

That guy was connecting a IDE device through a IDE-to-SATA adapter and then connected to a SATA port on his motherboard.
He solved by connecting the SATA cable in another port on the motherboard.

If you did the same (used a IDE-to-SATA adapter) then you can try too. Otherwise it's not the same problem.

do you know i can't understand if it's an hardware issue bios setttings or dvd burner or it's a software w7 issue?

how can i discover?

thanks

 

[maxie]

You have tried all the above suggestions .. With no avail so i think it has to be hardware mate

 

[madcratebuilder]

Why is your dvd burner listed as a SCSI device? It should be listed as a SATA device. I would look at the BIOS settings.

I have the same dvd burner, it is shown as a SATA devise and it runs perfect.

 

[drugo]

Why is your dvd burner listed as a SCSI devise? It should be listed as a SATA devise. I would look at the BIOS settings.

.

me too , mean i did not understand why is listed as scsi device
which motherboard do you have?
i have lots of settings in the bios , i don't even know where should i loot at

thanks

 

[madcratebuilder]

Why is your dvd burner listed as a SCSI devise? It should be listed as a SATA devise. I would look at the BIOS settings.

.

me too , mean i did not understand why is listed as scsi device
which motherboard do you have?
i have lots of settings in the bios , i don't even know where should i loot at

thanks

What mobo do you have?

With my BIOS I would look under "System">"ATA Port Information"

You want the on board eSATA controller set as "Enable" and the controller set to "IDE Mode" or "AHCI Mode"

Look under "Peripherals" for additional SATA setup parameters.