Windows Explorer behaving very badly,becomes unusable until reboot

sunnyjayjay

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I have the strangest problem with Windows Explorer. It started months ago but was very intermittent. Now it happens after almost every few times I use it. When I start up, everything runs normally. Then it loses its drives and just displays libraries and favourites. Then it refuses to display any image thumbnails of JPGs etc. Finally it sort of gives up completely, when you click on a folder the green search bar starts to slowly come across and it often doesn't end up finding any files or it just seems to hang (though sometimes it finds them after quite a while).

I have tried disabling loads of startup programs and services, I have even turned off programs like avast, dropbox, livedrive but no difference. I used shellview.exe but that yielded no gains. Even running in safe mode it does the same thing.

Has anyone got any ideas?

explorerproblem.JPG
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio Z
OS
Windows 7 Professional 64bit
Memory
4GB
Hard Drives
256 SSD
Antivirus
avast!
Browser
Chrome
Hi sunnyjayjay and Welcome to Seven Forums.
The first thing in a case like this is to look for file corruption. If you have not done it already run chkdisk Run Check Disk from the Command Line to Find and Fix Errors You would run it on your C drive and you would need to reboot. If there are errors it will take some time. The next thing to do after Check disc has completed would be to run System File Checker.
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.

To do this, follow these steps:
  1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  2. At the command prompt, type the following command, and then press ENTER: sfc /scannow
    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
This make take some time, run this tool 3 times and see how things are. Report back with your results.
 

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Using Mouse Without Borders (Google it)
Thanks. I have now done both of these. Chkdsk finds no errors. I ran sfc /scannow three times and each time it reports "Windows Resource Protection did not find any integrity violations".
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio Z
OS
Windows 7 Professional 64bit
Memory
4GB
Hard Drives
256 SSD
Antivirus
avast!
Browser
Chrome
Any further ideas?

This is a real problem. I am having to reboot every 30 mins or so to keep my machine usable. Any help would be very gratefully received.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio Z
OS
Windows 7 Professional 64bit
Memory
4GB
Hard Drives
256 SSD
Antivirus
avast!
Browser
Chrome
Can you please upload the MSINFO32 file?

  1. Start> RUN> "MSINFO32" without the quotes then hit [Enter].
  2. In "MSINFO32" go to, File> Save> name it your user-name and upload.
  • Are experiencing this problem all around your system or is it completely unusable?
  • Did you try to scan for malware?

Download | Process Explorer.

Immediately after a Cold Boot launch Process Explorer (if you have a short list,
click "Show Processes From All Users" the right most option in the top bar):

  • Arrange "Working Set" (by clicking on the top of that column) Take a screenshot.
  • Arrange "Private Bytes" (by clicking on the top of that column) Take a screenshot.
  • Arrange "CPU" (by clicking on the top of that column) Take a screenshot.

After 30 minutes (or the maximum amount the system hold its self together):

  • Arrange "Working Set" (by clicking on the top of that column) Take a screenshot.
  • Arrange "Private Bytes" (by clicking on the top of that column) Take a screenshot.
  • Arrange "CPU" (by clicking on the top of that column) Take a screenshot.
Upload the screenshots in a .zip file arranged in folders please.
 

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Windows 10
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Intel Core i5 3570K
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Asus P8Z77V-PRO
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Seasonic 1000W Platinum
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Noctua NH-D14

My Computer My Computer

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ASUS X-99 Deluxe II
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Overheating?

**Have you been monitoring your temperatures?

Maybe the motherboard HDD Controller or HDD internal electronics are overheating.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
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Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
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Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
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DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
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