Dell Laptop CD drive no longer works.

[vince1776]

I have a Dell Inspiron 1545 With windows 7. Mostly add music and photos on it &
read articles on the internet. The icon of the PC has a flag, and no other devices are shown. When I go to device manager, it does show Optiarc DVD + RW AD = 7585H with a yellow flag.
Did the troubleshooting and it said was unable to repair, and code 52 was provided. Also
says windows cannot identify the digital signature for the device.
Tried system restore which did not help. Tried uninstall, and rebooted.
Still shows the flagged driver and of course does not work.

 

[maxie]

Hi Vince1776 Welcome to Seven Forums ... Have a couple of Options for you . Try the Link below first

Fix problems with CD or DVD drives that can

If that dont work then try downloading the Driver from the Link below

Drivers & Downloads | Dell US

 

[vince1776]

Downloaded Mr Fixit. But not able to locate the device. Uninstalled driver, and then tried to download driver from
Dell. Thought when I rebooted, it would pick up the newly downloaded driver, but still had yellow flag. Probably going to go to technical help line.

 

[maxie]

Hi there .. Sorry to say I do not have any other ideas .. I think maybe it has had its day . But by all means contact Dell and see what their Opinion is

 

[theog]

Try this (1):
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Fix problems with CD or DVD drives that can
The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista
DVD drive not recognized in windows 8 - Microsoft Community
You may experience that DVD drive is not recognized in Windows 8 - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs
Try this(2):
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.

Try this (3):
Update all your drivers.

 

[SandeepP]

I have a Dell Inspiron 1545 With windows 7. Mostly add music and photos on it &
read articles on the internet. The icon of the PC has a flag, and no other devices are shown. When I go to device manager, it does show Optiarc DVD + RW AD = 7585H with a yellow flag.
Did the troubleshooting and it said was unable to repair, and code 52 was provided. Also
says windows cannot identify the digital signature for the device.
Tried system restore which did not help. Tried uninstall, and rebooted.
Still shows the flagged driver and of course does not work.

Hi vince1776,

Welcome to Seven forums.

Please try the steps suggested in the posts above. If the issue still persists you can manually edit the registry to resolve this issue.

Kindly uninstall the CD drive from your system. And then take a backup of the registry following the link below:

http://www.sevenforums.com/tutorials/4230-registry-backup-restore.html

Once done then perform the steps below:

Deleting Filters

1. Click the Start button, click on start search box, type regedit in the box, and then click OK.
2. In Registry Editor, expand the following registry path:
3. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Note:
To expand the registry path, click the plus sign (+) that appears next to each node in the left pane. When the plus sign is clicked, the node expands and the appropriate registry subkeys are displayed under the node. In Registry Editor, the registry subkeys appear as folders
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane, right-click Upper Filters, and then click Delete.
6. Click Yes when prompted to delete the registry value.
7. In the right pane, right-click Lower Filters, and then click Delete.
8. Click Yes when prompted to delete the registry value.
9. Quit Registry Editor. To do this, click Exit on the File menu.
10. Restart the computer.

It should load the drivers properly on the system now. Keep us posted with the results so we can advise you further.