I have been getting multiple BSODS since day one

[luke1426]

Hello Sevenforums! I built my computer about 2 and half weeks ago and from day one I have been getting multiple BSODs. These BSODs are the following:
1.SYSTEM_SERVICE_EXCEPTION (X4)
2.IQRL_NOT_LESS_OR_EQUAL (X4)
3.nvlddmkm.sys
4.MEMORY_MANAGEMENT(X2)

It also comes up with Windows has detected a problem and has shutdown to prevent damage.(I think that's what it says)
(Please note that (X*) is how many times it has occurred since I started recording the BSODs which was about a week and a half ago)

I can't seem to notice any pattern for when they occur besides when I had chrome, I am now just using IE10. Please let me know if there is something I can do to provide you more information to fix these problems.

Thanks in advance for any help you can provide, Luke

 

[luke1426]

Here are my system specs:

RAM: G.Skill Ripjaws Z F3-12800CL9Q-16GBZL 16GB

Motherboard: MSI Z87-GD65 Gaming Motherboard

CPU: Intel Core i7 4770K

CPU Cooler: Swiftech H220 All-In-One Liquid Cooler

GPU: EVGA GeForce GTX 780 Superclocked 3GB

HDD: Western Digital WD Black 2TB WD2002FAEX

SSD: Samsung 840 Pro Series 256GB SSD Retail Box

PSU: Seasonic X-1250 80Plus Gold 1250W

Case: CoolerMaster CM Storm Stryker Case

Optical Drive: LG GH24NS95 24x SATA DVD-RW Drive

OS: Microsoft Windows 7 Home Premium

 

[DocBrown]

Welcome Luke

From your specs, looks like you built a fine rig.

I am sure several of our BSOD Team members will be here shortly to help you.

How about sharing some pics :ar: http://www.sevenforums.com/pc-custom-builds-overclocking/285427-show-us-your-rig-5-a.html

 

[luke1426]

Welcome Luke

From your specs, looks like you built a fine rig.

I am sure several of our BSOD Team members will be here shortly to help you.

How about sharing some pics :ar: http://www.sevenforums.com/pc-custom-builds-overclocking/285427-show-us-your-rig-5-a.html

Hello Doc, I will do that. You mean post them on that thread right?

 

[DocBrown]

Yes that is where most of us show off our custom builds

 

[Arc]

Hello luke1426.

Klif Mini-Filter fre_wnet_x86 (Kaspersky)/Kaspersky Lab Driver is causing the BSODs there.

fffff880`0e3119b8  fffff880`032d2b7eUnable to load image \SystemRoot\system32\DRIVERS\[URL="http://www.carrona.org/drivers/driver.php?id=klif.sys"]klif.sys[/URL], Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=klif.sys"]klif.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=klif.sys"]klif.sys[/URL]
 klif+0x1fb7e

Uninstall Kaspersky using Kaspersky Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The display driver is causing some issues, too.

fffff880`0e3115b8  fffff880`04ffdc1aUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1dfc1a

And the driver is the latest version.

fffff880`04e1e000 fffff880`0590d000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Sun Jul 14 00:13:31 2013 [/COLOR](51E19FD3)
    CheckSum:         00AC2C5E
    ImageSize:        00AEF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The latest version of Nvidia display driver is known to be buggy in some cases. Install the WHQL 314.22 only which is much more stable.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Let us know the results.
_______________________________________________________________________________
BSOD ANALYSIS:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff9000309398f, 8, fffff9000309398f, 2}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43836 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff9000309398f, memory referenced.
Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
Arg3: fffff9000309398f, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032c4100
GetUlongFromAddress: unable to read from fffff800032c41c0
 fffff9000309398f 

FAULTING_IP: 
+0
fffff900`0309398f ??              ???

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  Origin.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800e3116f0 -- (.trap 0xfffff8800e3116f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff9000309398f rsp=fffff8800e311880 rbp=0000000000000000
 r8=fffff80003017000  r9=0000000000000000 r10=fffffffffffffffe
r11=0000000000000008 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff900`0309398f ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800031095d4 to fffff8000308cc00

FAILED_INSTRUCTION_ADDRESS: 
+0
fffff900`0309398f ??              ???

STACK_TEXT:  
fffff880`0e311588 fffff800`031095d4 : 00000000`00000050 fffff900`0309398f 00000000`00000008 fffff880`0e3116f0 : nt!KeBugCheckEx
fffff880`0e311590 fffff800`0308ad2e : 00000000`00000008 fffff900`0309398f 00000000`00000000 0000000d`0d47e76c : nt! ?? ::FNODOBFM::`string'+0x43836
fffff880`0e3116f0 fffff900`0309398f : 00000000`00000001 00000000`00000000 00000000`000000ab fffffa80`109467d0 : nt!KiPageFault+0x16e
fffff880`0e311880 00000000`00000001 : 00000000`00000000 00000000`000000ab fffffa80`109467d0 00000000`000000ab : 0xfffff900`0309398f
fffff880`0e311888 00000000`00000000 : 00000000`000000ab fffffa80`109467d0 00000000`000000ab 00000000`00000000 : 0x1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+43836
fffff800`031095d4 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+43836

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

FAILURE_BUCKET_ID:  X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+43836

BUCKET_ID:  X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+43836

Followup: MachineOwner
---------

 

[luke1426]

Thanks Arc, what about the 320.49 - WHQL driver the other one isn't there for the GTX 780

 

[Arc]

If yours a newer GPU, the older drivers (prior to some new incorporation to the driver's bundle) will not be supported for your GPU. In that case you may try 320.18 WHQL.

But the primary thing is to remove Kaspersky. We need to know how it is running with Kaspersky free environment.

For teh display driver, at a maximum you may need to wait for the next release.

 

[luke1426]

I really don't get why Kaspersky is causing it. I've had it on my laptop for a bit over a year and my brother ahs had it on his custom desktop for about a year as well and nothings happened.

 

[Arc]

I really don't get why Kaspersky is causing it. I've had it on my laptop for a bit over a year and my brother ahs had it on his custom desktop for about a year as well and nothings happened.

It is difficult to understand why it happens, but it happens. It is not a must that Kaspersky is to cause the same trouble in all the systems, but it causes issues in some.

 

[luke1426]

Its also weird that I've not had any BSODs today.

 

[Arc]

Luke, if you want to continue with Kaspersky, you are totally free to do it

I just analyzed and interpreted your crash dump (recorded by the computer itself) , and suggested based on it. Nothing more

At the end of the day, it is your computer, and you are to decide what will be there and what will not be. At a maximum, Kaspersky may give you some BSODs. You have to accept those.

 

[luke1426]

Is it alright if I re-install gefore experience and precision x?

 

[luke1426]

Luke, if you want to continue with Kaspersky, you are totally free to do it

I just analyzed and interpreted your crash dump (recorded by the computer itself) , and suggested based on it. Nothing more

At the end of the day, it is your computer, and you are to decide what will be there and what will not be. At a maximum, Kaspersky may give you some BSODs. You have to accept those.

Sorry Arc, I didn't even realize there was another page. I just meant that It's weird because it decided not to BSOD today, the day I made this thread.

 

[luke1426]

I did everything you said except for the start up things and I got SYSTEM_SERVICE_EXCEPTION BSOD and I also got the windows has detected a problem... I've attached the same as last time and a screenshot of the startup programs as well because I don't know if any are important.

Thanks again, Luke

 

[Arc]

As I have stated earlier, none of the startup entries are important other than MSE.

The zip contains no BSOD dump. If it continues to BSOD after cleaning up startup entries, let us know.

 

[luke1426]

I still keep getting BSODs, I'll include the diagnostics file.

Thanks for any help, Luke

 

[Arc]

First of all, Scan the system for possible virus infection with the following programs only.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Next, search for any possible update to Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) from http://www.killergaming.com/support/downloads?category=3&model=123&download_type=1&os=7 , pay attention to the notes there.



And make it sure that the Samsung 840 SSD is running with the up-to-date firmware.
Samsung SSD | Samsung Semiconductor Global Website



Let us know the results.

ataport
​

 

[luke1426]

I'm still getting BSODs and this is really starting to piss me off! And I don't know what to do with the Samsung firmware update or how to check it. They have jack shit instructions. Diagnostic files are attached.

I really do appreciate your help, please do not think my frustration is towards you guys cause it's not.

Thanks again, Luke

 

[Arc]

Luke, first let us know ... have you tried the virus scans? If so ... what is the results? And, have you updated the Killer driver?

And, firmware update is not that hard that you are expressing. Look at the video ... the F/W Update part .......



Let us know about those. Cause if you dont take the suggestions, and dont feedback properly, no bugchecking will be able to help you. I feel your frustration, but those are to be done to overcome the issue.