PC Lockup and Freezes when playing BF3/other games

snickersm

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Hello,

I usually take pride in googling and figuring out my own problems, but it seems like I ran out of theories of why my PC freezes when playing graphic intensive games. In the event logs I spotted a bug check that could assist me in figuring out why the PC crashes. Unfortunately, I do not have any experience in debugging windows dump files. I would greatly appreciate anyone who can assist me.
 

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My Computer My Computer

At a glance

7 Ultimate x64Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz6.00 GB(1) ATI Radeon HD 5800 Series (2) ATI Radeon ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
7 Ultimate x64
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
(1) ATI Radeon HD 5800 Series (2) ATI Radeon HD 5800 Serie
Sound Card
SoundMAX Integrat
Monitor(s) Displays
Samsung 28''
Screen Resolution
1920 x 1200
Hard Drives
(1) Hitachi HDS721032CLA362 ATA Device (2) Kingston DT 101 G2 USB Device
PSU
Thermaltake 850w power supply
Case
COOLER MASTER HAF 932
Cooling
Liquid Cooling for CPU and just regular fans for case/GPU.
Keyboard
Logitech G11
Mouse
gigabyte m6980x
Internet Speed
20 Download 4 Upload
Antivirus
None.
Browser
Chrome /IE
Got it again today. I tried using the tool Whocrashed and it gave the following results:
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: unknown_module_00000000`00000000.sys (Unloaded_Unknown_Module_00000000`00000000+0x0)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8006AB8028, 0xFE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR

Does unknown_module mean I do not have drivers installed for a specific computer component?
 

My Computer My Computer

At a glance

7 Ultimate x64Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz6.00 GB(1) ATI Radeon HD 5800 Series (2) ATI Radeon ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
7 Ultimate x64
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
(1) ATI Radeon HD 5800 Series (2) ATI Radeon HD 5800 Serie
Sound Card
SoundMAX Integrat
Monitor(s) Displays
Samsung 28''
Screen Resolution
1920 x 1200
Hard Drives
(1) Hitachi HDS721032CLA362 ATA Device (2) Kingston DT 101 G2 USB Device
PSU
Thermaltake 850w power supply
Case
COOLER MASTER HAF 932
Cooling
Liquid Cooling for CPU and just regular fans for case/GPU.
Keyboard
Logitech G11
Mouse
gigabyte m6980x
Internet Speed
20 Download 4 Upload
Antivirus
None.
Browser
Chrome /IE

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
One possible cause of a crash while playing graphic intensive games is the GPU overheating. Are you monitoring GPU temps? A program like HWinfo64 well allow you to have CPU/GPU and other sensor temps displayed in the tray. Are you overclocking the GPU?
 

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Win8/8.1,Win7-U64, Vista U64, uncounted Linux...AMD and Intell, 9590, 8350, i5 3570kCorsair G SkillCrossfired Sapphire HD 7950 Vapor-X, ASUS R9 ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom, Dell and Lenono LT's
OS
Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
CPU
AMD and Intell, 9590, 8350, i5 3570k
Motherboard
CFVFZ, GA990FXA, Z77e-itx
Memory
Corsair G Skill
Graphics Card(s)
Crossfired Sapphire HD 7950 Vapor-X, ASUS R9 280X TOP
Sound Card
Realtek ALC889
Monitor(s) Displays
ViewSonic VX2770SMH 27" / ViewSonic VX2433 LCD 24"
Screen Resolution
1080i HD
Hard Drives
Samsung SSD 840 Pro
OCZ Agility 3's
OCZ Vector's
WD's Blue, red, green, Velociraptors
Seagate USB3 & Hybrid's
ASUS Blu-Ray
ASUS DVD
PSU
Corsair AX1200i, Seasonice 850 Gold
Case
Cooler Master HAF 922 & HAF 932, Lian Li Train case.
Cooling
Air, Glacer 240L expanded, custom EK loop with duel D5's
Keyboard
Microsoft SideWinder X4 USB Keyboard / Logitech 250 PS2
Mouse
Logitech G500 / MS wireless 5000
Internet Speed
Best of 5ms / 75+ dn / 12+ up More or less.
Antivirus
MS esentials-MalwareBytes
Browser
Firefox Chromebook
One possible cause of a crash while playing graphic intensive games is the GPU overheating. Are you monitoring GPU temps? A program like HWinfo64 well allow you to have CPU/GPU and other sensor temps displayed in the tray. Are you overclocking the GPU?
+1 to this comment.


Also, did you check for the latest drivers, and did you double check to see if the game was compatible? Finally, have you tried compatibility mode? I had to do this with Diablo 3 & World of Warcraft amongst many other games for my Windows 7 Computer & Windows 8 Laptop.


- Dread
 

My Computer My Computer

At a glance

Windows 8 64bit ProfessionalIntel Q9400 Quad Core 2.66GhzG.Skill 4GB DDR3-1600NVidia GeForce 560GTX
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 8 64bit Professional
CPU
Intel Q9400 Quad Core 2.66Ghz
Motherboard
Gigabyte
Memory
G.Skill 4GB DDR3-1600
Graphics Card(s)
NVidia GeForce 560GTX
Sound Card
On-board
Monitor(s) Displays
24" LCD
Screen Resolution
1920x1080
Hard Drives
160GB WD
WD Caviar Black 640GB
WD 500GB
WD 1TB
WD 1TB
PSU
Cooler Master 1300W Silent Pro
Case
Sunbeam Transformer Black
Cooling
Fans
Keyboard
Logitech G15 (Original Screen + 18G Keys)
Mouse
Logitech MX518
Internet Speed
10mbit up/down Fiber Optic
Browser
FireFox / Chrome
Other Info
SF is amazing!
Can you fill in your system specs fully, it will help people help you get to the bottom of your problem. How to fill in your sytem specs.
I filled out my specs. I hope it helps. I updated all my drivers for GPU/Motherboard/Soundcard, etc.

I don't get a BSOD and this has been happening to me for quite sometime even before that update. I just been really busy with school and work. Had no free time to troubleshoot. Now that I have some spare time I am rather curious what could be the cause.

One possible cause of a crash while playing graphic intensive games is the GPU overheating. Are you monitoring GPU temps? A program like HWinfo64 well allow you to have CPU/GPU and other sensor temps displayed in the tray. Are you overclocking the GPU?

I have been monitoring my GPU using saphire trixx. I don't overclock anything. The GPU usually stays between 58-60 C. I may need to watch CPU temperature. The CPU came with liquid cooling not sure how efficient it is. I will do today/tomorrow once I am home.


Also, did you check for the latest drivers, and did you double check to see if the game was compatible? Finally, have you tried compatibility mode? I had to do this with Diablo 3 & World of Warcraft amongst many other games for my Windows 7 Computer & Windows 8 Laptop.


- Dread

I got my latest drivers for my motherboard/GPU/Soundcard. My PC meets the minimum standards for the game. I am running Windows 7, not sure what you mean about comparability mode. Can you provide a link? Its worth giving a shot.
 

My Computer My Computer

At a glance

7 Ultimate x64Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz6.00 GB(1) ATI Radeon HD 5800 Series (2) ATI Radeon ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
7 Ultimate x64
CPU
Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Motherboard
ASUSTeK Computer INC. P6TD DELUXE
Memory
6.00 GB
Graphics Card(s)
(1) ATI Radeon HD 5800 Series (2) ATI Radeon HD 5800 Serie
Sound Card
SoundMAX Integrat
Monitor(s) Displays
Samsung 28''
Screen Resolution
1920 x 1200
Hard Drives
(1) Hitachi HDS721032CLA362 ATA Device (2) Kingston DT 101 G2 USB Device
PSU
Thermaltake 850w power supply
Case
COOLER MASTER HAF 932
Cooling
Liquid Cooling for CPU and just regular fans for case/GPU.
Keyboard
Logitech G11
Mouse
gigabyte m6980x
Internet Speed
20 Download 4 Upload
Antivirus
None.
Browser
Chrome /IE
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