Solved Web Page opening on its own

[merchant42]

I have an annoying page that keeps opening on its own the path is this

C:\Users\Grant\AppData\Local\Microsoft\Windows\Temporary Internet Files\web.html

I navigate as far as Windows, the problem is there is no Temporary Internet Files folder in there


I have cleared the internet options and cookies but this still keeps opening, as I say it is a pain,

Grateful for assistance

 

[ThrashZone]

Review Jacee’s instructions to run Adwcleaner here,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/309998-how-can-i-kill-avg-search.html
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

 

[merchant42]

Thanks

Malwarebytes did not pick it up nor SAS (I had run both of them before I posted the thread)

Fingers crossed the Adwcleaner picked up a few things which I have cleaned hopefully my problem has been solved

Thanks for your help

 

[ThrashZone]

Reset Internet explorer after Adwcleaner would be best,
Export Favorites to html file before resetting Internet explorer/ just to be safe.
http://www.sevenforums.com/tutorials/86795-internet-explorer-import-export-favorites.html

Tutorial of Resetting Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
Accessing Internet Options from the Start menu search,
Reset process first opening Internet explorer

​

 

[merchant42]

I have done all that reset IE and still I am geting that annoying problem

 

[ThrashZone]

Did you remember to delete personal settings,
And did you see four green checkmarks here,

If so look at your add-ons page and confirm Show All add-ons doesn't have anything odd you can upload screen shots just use the link above my signature picture for how,
Also look though your Uninstall a program list and take screen shots,

 

[UsernameIssues]

I have an annoying page that keeps opening on its own the path is this

C:\Users\Grant\AppData\Local\Microsoft\Windows\Temporary Internet Files\web.html

I navigate as far as Windows, the problem is there is no Temporary Internet Files folder in there


I have cleared the internet options and cookies but this still keeps opening, as I say it is a pain,

Grateful for assistance

This is probably because System folders and files are hidden.
(And they should remain hidden.)

You can click on the right most part of the address bar (or path bar?) for Windows (file) Explorer...
...then copy/paste that path into that field...



...and then press enter on the keyboard or click on the green arrow to the right of that field.


This is what the "Windows" folder might look like with the system folders and files hidden:




This is what the "Windows" folder might look like with the system folders and files showing:





When that web.html file opens in a browser does it show any info or is it a blank web page?

If it happens again:
...copy the web.html file to your desktop
...right click on the web.html file and select...
Send to > Compressed (zipped) folder
...from the context menu.

Please upload that zipped file to the forum and we will try to see what app is generating it.

 

[merchant42]

Thanks all

I have tried all your suggestions, it seems that the problem has gone (fingers crossed !) it has not happened for a while however if it does i will do as you suggest and upload it

 

[merchant42]

Ok

It happened again I am attaching the zip file

 

[UsernameIssues]

Do you have anything installed called newlux2?

 

[merchant42]

No that is not installed

 

[UsernameIssues]

It looks as if you did a File > Save as... to save the file.
I'm not sure if that changed things or not.

Use Windows (file) Explorer to see if the file is still on your Temporary Internet Files folded.

If you see the file (named web.html), then please copy it to your desktop, compress it and upload it.

 

[merchant42]

Using explorer and in the Temporary Internet Files folder there is no web.html

 

[UsernameIssues]

It might only be there when the browser is showing the file.

The Temporary Internet Files folder is sort of not real.
It shows you some files from other hidden folders.
C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3FNW74A1
C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\AKU5RBRS
The last part of the path varies.

It is probably not worth finding the actual file... I was just curious.

Process Monitor can probably find it. But if you are not familiar with the tool, it will be hard for me to document how to use it to find the app that creates this file.

Download the zipped (compressed) file
Open the zipped (compressed) file (folder)
Copy the files somewhere
Run the exe
Agree to the EULA

When it starts for the first time, it automatically starts gathering data. Let me know if you want to learn how to filter what it finds. Unfortunately, It will need to run and gather data all of the time until the donate popup occurs.

 

[merchant42]

Thanks again

It does not seem to be affecting the PC as I said at the start it is just an annoyance, would it hurt to delete the contents in the Temporary Internet Files folder ? at the moment there are 4,818 items in there

 

[UsernameIssues]

It will not hurt to clear those temp files out, but I would suggest letting CCleaner do it for you. The temp files are sprinkled in various places on your hard drive(s).

Or you can use W7's native Disk Cleanup:
http://www.sevenforums.com/tutorials/818-disk-cleanup-open-use.html

 

[merchant42]

I think I may have sorted it, using Process Monitor found out it was being generated from an exe called Run Time which was
in the Startup Folder.

I killed the process, then deleted the exe from the Folder.

Then rebooted, hopefully that will stop it

Once again thanks for all your help I will mark this as solved.

 

[UsernameIssues]

Good to hear

 

[davew123]

Had this problem.
The things I did.
1st download Rogue Killer. Run and get shut of pup files.
then download malware bytes, Run and get shut of pup file.
Then lastly download bitdefender, 30 day trial
Run complete scan this will delete malware byte and hunt out most virus's.
when everything complete restart machine. Maybe a slow process depends on machine you have.
Everything works great now cpu usage below 10% no rogue internet pages opening with sound coming over speakers.
By the way I was running AVG before. Deleted it before I started. Now running bitdefender.
Win 7 64 bit.