Solved Complete wrong Windows recovery disk and driver disk sent by lenovo!

[maxie]

Setting up a home network - Microsoft Windows Help

 

[bigmck]

OK I have done a clean install and am now at the Win 7 home premium 64 bit desktop. So now what do I do to get the drivers installed I know the ones I have are supposed to be the most up to date and I don't have internet connection detected. So I'm a little nervous but I'm sure there is a way to get the internet going I just am not sure how I only know how to type in the key for the router so what now? and thank you so much by the way!

The first thing you need to concentrate on is getting on the internet. Do you know which of your drivers is for that? If so, install that and do what you can to get connected. After that is done, you will be in good shape. One of us will be here to help out. Don't be nervous. Go to the "Setting Up a Network" link that was given in the last message. Let us know how you are doing. == If that link doesn't help, try this one. http://www.sevenforums.com/tutorials/43629-network-location-set-home-work-public-network.html

 

[slade1style]

OK so no win updates because no internet and then I remembered that I have a winrar on my ext HD so I installed that and am now in the process of opening the drivers and installing them I hope that I'm able to get all of them this way. I will post back my progress and failures in a bit and thanks again for being there it means a lot to me this site has been a true learning experience and I love the warmth of the community I post back in a sec.....

 

[maxie]

We shall be here .. Install your Earthnet Driver first then the Wireless .... Only Install Drivers if they are needed

 

[slade1style]

Okay so wireless setup I can't find the Ethernet the one I did find didn't work so I'm doing Windows updates right now 140 of them and I'm waiting to see what all that installs so I'll keep my fingers crossed and won't install anything else until that is done and have restarted the computer and then I will check w/ device manager and see what that tells me!

 

[maxie]

Great i shall start hunting for Drivers

 

[maxie]

Okay that was quick .. You need the Broadcom Ethernet Driver for Microsoft Windows 7 (64-bit .. In the Link below ..

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT072736

 

[gregrocker]

Did you even read Clean Reinstall - Factory OEM Windows 7?

It say clearly to connect via Ethernet cable during install to increase to 70% the chance it will install your network driver during install. It also says to put your network driver in the backup from the Lenovo Support Downloads webpage for your model so if it isn't provided during install you can install it and then get online.

It then tells you exactly what to do once you get online: Enable Automatically deliver drivers via Windows Update (Step 3) then run all rounds of Important and Optional Windows Updates until no more are offered again when you Check for Updates after a requested reboot. This should provide most all drivers. Any then missing in Device Manager can be found on the Support Downloads webpage for your model.

 

[slade1style]

I am sorry I am just very overwhelmed by all the information and I apologize for disturbing you really I made a mistake that happen to some people. Any way I guess this means that is why the three drivers left won't install. I am new to this and it is somewhat difficult for me to get it right so if I have to start all over again then I guess that is what I will have to do. But really for some one who has never done this type of technical actions and is just trying his best to learn because lenovo screwed him over and is offering no help for a large amount of money spent I would say that I am frustrated and doing my best thank you for the reminder that I am not paying close enough attention I will do better and hopefully not disturb any one else

 

[maxie]

Hey there .. After doing Windows update what Drivers are you missing ?

 

[slade1style]

I am still missing the Ethernet controller that I have just been infirmed is becauseci am not paying vat tent I on and that I just ignored the most prominent instruction by not plugging the either net cable in during install and I guess that he is saying it won't install unless I do everything all over again! I was just about to go to the link you left for it to. And the other drivers missing are the Universal Serial Bus (USB) CONTROLLER and the other one says UnKnown device. all three are located under other devices in the device manager. Thanks again for your help I apologize if I am not so good at this I'm really trying!

 

[maxie]

Hey its ok ... Try the Link i posted to get the Earthnet Driver .. You also need the Chipset Driver .. Let me know how they go .. Then we shall sort the other one out

 

[slade1style]

Ok so every thing but the unknown device which in the and properties it says it is ACPI/VPC2004 and I have not one clue what that is....

 

[maxie]

Its for the Lenovo Energy Management Software for Microsoft Windows 7 (32-bit, 64-bit) -.. You will find it in the Link

 

[slade1style]

And we have lift off every thing is installed and appears to be working properly so I am forever grateful to you and thank you for your patience I mean that it has really been an experience that has taught me quite a lot and I am truly grateful!
You are an absolute awesome individual.......

 

[maxie]

You are most welcome Can you Please now mark the Thread as solved ...

 

[bigmck]

I am sorry I am just very overwhelmed by all the information and I apologize for disturbing you really I made a mistake that happen to some people. Any way I guess this means that is why the three drivers left won't install. I am new to this and it is somewhat difficult for me to get it right so if I have to start all over again then I guess that is what I will have to do. But really for some one who has never done this type of technical actions and is just trying his best to learn because lenovo screwed him over and is offering no help for a large amount of money spent I would say that I am frustrated and doing my best thank you for the reminder that I am not paying close enough attention I will do better and hopefully not disturb any one else

Some of us here do not mind helping and understand that corresponding with someone is more reassuring that reading a tutorial and trying to figure things out for yourself. It is not a bother to help.

 

[gregrocker]

We are glad to help. I only wanted to point out this is all covered in tutorial as a reminder.

Let us know if there are any other missing drivers. If Unknown Device, in Device Mgr click on the Device, then Details tab, dropdown Hardware ID. Copy and paste back the code from first line.

 

[Golden]

I am sorry I am just very overwhelmed by all the information and I apologize for disturbing you really I made a mistake that happen to some people.

Don't worry about it, no need to apologize...everyone (or almost everyone) makes mistakes. It can be very daunting if you dont do this regularly, we were all in your shoes when we first started. Keep asking back as much as you need to.

 

[matts6887]

Just install windows yourself, it`s very easy and we`re here to help, burn a 64 bit dvd and you`ll have windows installed in 15 minutes.

How did your warranty get screwed up just from ordering some dvd`s ?

Don`t you know when your warranty is up ?

Don`t you have paperwork ? A receipt ? A bank statement ?

I can`t believe you just can`t call and say hey, you sent me the wrong software and they won`t send you what you want :huh:

I agree with AddRam here; definitely go for trying to install windows 7 if you can somehow get the right media with the install files on it. And yea; I too would be considering taking legal action against them if need be as for them to tell you your warranty is expired; if in fact it isnt; is just ridiculous.