Display Adapter not showing up under device manager/AMD not working +

swampish

New member
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Hi, I've been trying to figure out how to fix this for about two days now.

I've uninstalled everything AMD/ATI (multiple times) and tried to reinstall my graphics driver using AMD Catalyst. It always says that my computer "does not contain a proper graphics adapter." I've used Driver Sweeper to get rid of remnants, I'm in safemode right now because suddenly I couldn't get into normal mode (where I'd only be able to use VGA, everything for my adapter was put as "unavailable" when I checked under advanced for display properties). After the startup screen it went black but I could still see my cursor and move it around, it might of worked if I waited a bit longer but the length seemed odd so I rebooted into safemode.

At first I couldn't even get into normal mode, it would just be black + without cursor until I uninstalled my driver from device manager, but now I can't get the display adapters to show up again.

I've read a couple things about bios and something called pci but I'm not sure how either of those work (or what they are)? I'm not super great at computers.

Thanks.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
Hi there ... Welcome to Seven Forums .. You have switchable Graphics ... Try downloading the Drivers from the Lenovo Website ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Hi there ... Welcome to Seven Forums .. You have switchable Graphics ... Try downloading the Drivers from the Lenovo Website ...

The AMD drivers still didn't work when I tried to download from lenovo, it says it failed to detect system configuration.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
The download didn't work or the install didn't work?
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
What has happened please explain ?
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
What has happened please explain ?

When I try to boot into normal mode, it just shows a black screen after the start up, but my mouse cursor appears and I can move it. It won't go into the log in screen, I've waited a while to see if it would until rebooting into safemode again.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
Are you able to Uninstall the Driver for the Graphics card ? Try that and a Normal boot ..
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Are you able to Uninstall the Driver for the Graphics card ? Try that and a Normal boot ..

I've already uninstalled the driver. I've used driver sweeper, too. I just can't boot into normal mode for some reason. Though, when I open up driver sweeper it still shows AMD Display? But there's nothing in it.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
Go into the Bios and turn off switchable graphics option .. See if it will boot then
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Go into the Bios and turn off switchable graphics option .. See if it will boot then

How do I go into the bios to do that? I'm not really sure what the bios is
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
I think its F8 or F12 it should say at your start screen
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Just found out that on your Laptop there should be an actual switch .. To switch between Graphics Cards .. How handy is that ... The picture is in the Link below ..


Lenovo IdeaPad Y560 Review | LaptopZ's Blog

I'm able to get into normal mode now.

Agh, installing drivers still didnt work though. It says "Failures occured during installion." I'm trying to open up the log now, its taking forever cause it opens up using internet explorer. Its a different error message from before tho so is that a good thing?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
Hi there .. You where able to turn off the AMD GPU ? Which Display adapters show up in the Device Manager ?
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Hi there .. You where able to turn off the AMD GPU ? Which Display adapters show up in the Device Manager ?

Before I didn't have any display adapters, but now I have ATI Mobility Radeon HD 5730 showing up. It has a yellow error triangle by it though. I just tried to install the driver again, it said installation complete and suggested a reboot so I'm gonna try that now.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
Yes reboot
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Yes reboot

Ok, I rebooted and I'm back to the first problem I had. After the start up windows screen, its just black. I'm in safemode again.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bitIntel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz6GBAMD Radeon HD 6570/5700
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y560
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Lenovo KL3
Memory
6GB
Graphics Card(s)
AMD Radeon HD 6570/5700
Sound Card
Realtek High Definition Audio
Hard Drives
WDC WD5000BEVT-24A0RT0
& WD Ext HDD 1021 USB Device
Keyboard
Logitech K120
Mouse
Microsoft Comfort Optical Mouse 3000
Browser
Chrome
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