Very odd Volsnap BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

thatsmajor

New member
Member
Local time
6:55 PM
Messages
33
I've had this super odd BSOD pop-up at seemingly random times, any help would be greatly appreciated.

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 2400 @ 3.10GHz 64 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock P67 Extreme4 Gen3 (CPUSocket) 33 °C
Graphics
SyncMaster (1920x1200@59Hz)
1023MB NVIDIA GeForce GT 430 (ASUStek Computer Inc) 40 °C
Storage
59GB M4-CT064M4SSD2 ATA Device (SSD)
465GB Hitachi HDP725050GLA360 ATA Device (SATA) 31 °C
3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 32 °C
3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 31 °C
465GB Seagate ST500DM002-1BC142 ATA Device (SATA) 30 °C
930GB Western Digital WD My Book 1110 USB Device (USB (SATA)) 37 °C
1863GB Western Digital WD Ext HDD 1021 USB Device (USB (SATA)) 36 °C
1862GB Western Digital WD My Book 1140 USB Device (USB (SATA)) 34 °C
Optical Drives
WD Virtual CD 1110 USB Device
ATAPI iHAS124 B ATA Device
TSSTcorp CDDVDW SH-222BB ATA Device
Audio
M-Audio FW Solo
 

My Computer My Computer

At a glance

Windows 7 Pro x64i5-24008gb (Corsair)GeForce GT430
OS
Windows 7 Pro x64
CPU
i5-2400
Motherboard
P67 Extreme4 Gen3
Memory
8gb (Corsair)
Graphics Card(s)
GeForce GT430
Sound Card
M-Audio Firewire Solo
Monitor(s) Displays
Samsung T240HD
Hard Drives
64gb M4 SSD
500gb Hitachi
3x 2tb WD External
Installed any new hardware/software recently?

Windows updates?

Driver updates?
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I've had this super odd BSOD pop-up at seemingly random times, any help would be greatly appreciated.

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 2400 @ 3.10GHz 64 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock P67 Extreme4 Gen3 (CPUSocket) 33 °C
Graphics
SyncMaster (1920x1200@59Hz)
1023MB NVIDIA GeForce GT 430 (ASUStek Computer Inc) 40 °C
Storage
59GB M4-CT064M4SSD2 ATA Device (SSD)
465GB Hitachi HDP725050GLA360 ATA Device (SATA) 31 °C
3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 32 °C
3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 31 °C
465GB Seagate ST500DM002-1BC142 ATA Device (SATA) 30 °C
930GB Western Digital WD My Book 1110 USB Device (USB (SATA)) 37 °C
1863GB Western Digital WD Ext HDD 1021 USB Device (USB (SATA)) 36 °C
1862GB Western Digital WD My Book 1140 USB Device (USB (SATA)) 34 °C
Optical Drives
WD Virtual CD 1110 USB Device
ATAPI iHAS124 B ATA Device
TSSTcorp CDDVDW SH-222BB ATA Device
Audio
M-Audio FW Solo

Hello there!

Dump file is pointing to volsnap.sys which may not be the actual cause. So I would recommend to run a SFC/ SCANNOW

I did found a known cause for BSOD i.e. Western Digital SCSI Arcitecture Model (SAM) WDM driver (wdcsam64.sys) I would recommend to update them

Run chkdsk /f as well just to make sure all the hard drive are in good condition.


Capt.Jack Sparrow's - BSOD Output​


Code:
Debug session time: Mon Mar 10 07:58:07.782 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\030914-61464-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 1:36:01.797
*** ERROR: Module load completed but symbols could not be loaded for volsnap.sys
Probably caused by : volsnap.sys ( volsnap+19d6e )
BugCheck 1000007E, {ffffffffc0000005, fffff88001819d6e, fffff8800a8517c8, fffff8800a851020}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Bugcheck code 1000007E
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88001819d6e, The address that the exception occurred at
Arg3: fffff8800a8517c8, Exception Record Address
Arg4: fffff8800a851020, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_volsnap+19d6e
MaxSpeed:     3100
CurrentSpeed: 3093
BiosVersion = P2.20
BiosReleaseDate = 05/11/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
THIRD PARTY DRIVER LIST (Information purpose only)


Code:
EtronHub3.sys                 Fri Feb  3 16:53:55 2012 (4F2BC3CB)
EtronXHCI.sys                 Fri Feb  3 16:53:49 2012 (4F2BC3C5)
GEARAspiWDM.sys               Fri May  4 01:26:17 2012 (4FA2E2E1)
HECIx64.sys                   Thu Nov 10 06:22:25 2011 (4EBB2049)
ISCTD64.sys                   Wed Nov 28 01:22:34 2012 (50B51A02)
PxHlpa64.sys                  Mon Oct 17 19:59:34 2011 (4E9C3BCE)
Rt64win7.sys                  Thu Apr 21 23:45:33 2011 (4DB07445)
TuneUpUtilitiesDriver64.sys   Fri May 25 15:58:19 2012 (4FBF5EC3)
amdxata.sys                   Fri Mar 19 21:48:18 2010 (4BA3A3CA)
avc3.sys                      Mon Dec  2 15:07:41 2013 (529C54E5)
avchv.sys                     Wed Oct 31 22:35:22 2012 (50915A52)
bdfndisf6.sys                 Fri Feb 22 22:11:39 2013 (51279FC3)
bdfwfpf.sys                   Mon Nov 14 22:46:17 2011 (4EC14CE1)
gzflt.sys                     Fri Aug 23 16:18:49 2013 (52173E11)
ikbevent.sys                  Wed Jan  4 06:05:09 2012 (4F039EBD)
imsevent.sys                  Wed Jan  4 06:05:31 2012 (4F039ED3)
intelppm.sys                  Tue Jul 14 04:49:25 2009 (4A5BC0FD)
mafw.sys                      Wed Jan 25 10:01:54 2012 (4F1F85BA)
nvhda64v.sys                  Thu Nov 28 19:08:09 2013 (52974741)
nvlddmkm.sys                  Thu Dec 19 22:32:52 2013 (52B326BC)
nvvad64v.sys                  Thu Dec  5 04:40:01 2013 (529FB649)
trufos.sys                    Wed Aug  7 16:16:25 2013 (52022581)
wdcsam64.sys                  Wed Apr 16 14:09:08 2008 (4805BB2C)
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avchv.sys
http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
mafw.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
  • Like
Reactions: Arc
Thanks for the help, i'll be cross checking this when I get home
 

My Computer My Computer

At a glance

Windows 7 Pro x64i5-24008gb (Corsair)GeForce GT430
OS
Windows 7 Pro x64
CPU
i5-2400
Motherboard
P67 Extreme4 Gen3
Memory
8gb (Corsair)
Graphics Card(s)
GeForce GT430
Sound Card
M-Audio Firewire Solo
Monitor(s) Displays
Samsung T240HD
Hard Drives
64gb M4 SSD
500gb Hitachi
3x 2tb WD External
System and hard-drive scan came back clean...

I can't find the Western Digital SCSI Arcitecture Model (SAM) WDM driver (wdcsam64.sys) drivers anywhere; any idea?
 

My Computer My Computer

At a glance

Windows 7 Pro x64i5-24008gb (Corsair)GeForce GT430
OS
Windows 7 Pro x64
CPU
i5-2400
Motherboard
P67 Extreme4 Gen3
Memory
8gb (Corsair)
Graphics Card(s)
GeForce GT430
Sound Card
M-Audio Firewire Solo
Monitor(s) Displays
Samsung T240HD
Hard Drives
64gb M4 SSD
500gb Hitachi
3x 2tb WD External
System and hard-drive scan came back clean...

I can't find the Western Digital SCSI Arcitecture Model (SAM) WDM driver (wdcsam64.sys) drivers anywhere; any idea?

Check the WD website you may find it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Back
Top