BSOD happens randomly, random computer freezing occurs as well.

[weilun]

Hi, this is my first post and I am hoping to solve the issue my custom computer is having. Some background story of my PC is, I've recently changed the mobo and ram after my computer is unable to start up. Reformat and changed HDD just 1 day ago and doesn't fix the problem.

I have attached the bsod logs in this post as well! Tried to hotfix the issue but realize I'm not capable of doing so atm. Found out that I have a Error 0x0000001E with all four parameters empty (full of 0 and nothing else).

I am having random computer freeze with freezing at desktop right after booting up, AND while shutting down (with the "Shutting Down" windows 7 background.)

Please help! Thank you!!!!!!

 

[Layback Bear]

Weilun welcome to the forum.
I'm not a BSOD expert their will be one drop by.

I noticed in your specs under Anti virus NIL

I'm not sure what you mean by that. While you are waiting for one of our experts could you explain.

Delete/remove NIL virus | Antivirus software | Free Scan

 

[HonorGamer]

Seems that you have no BSODs. Go to C:\Windows and look for a minidump folder. If there are any in there then post them up. If not then follow this tutorial http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html to make sure everything is configured right.

Hotfix(s):                 [COLOR="Red"]4 Hotfix(s) Installed[/COLOR].

With you already having SP1 installed, you should have somewhere from 172-217 hotfixes installed. Use windows update and get your PC updated with the latest fixes. Otherwise your PC will be more vulnerable to viruses and Maleware.

-Gamer

 

[weilun]

Weilun welcome to the forum.
I'm not a BSOD expert their will be one drop by.

I noticed in your specs under Anti virus NIL

I'm not sure what you mean by that. While you are waiting for one of our experts could you explain.

Delete/remove NIL virus | Antivirus software | Free Scan

Hihi, it means that I currently do not have any anti-virus installed. previously was using Avira.

Seems that you have no BSODs. Go to C:\Windows and look for a minidump folder. If there are any in there then post them up. If not then follow this tutorial http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html to make sure everything is configured right.

Hotfix(s):                 [COLOR="Red"]4 Hotfix(s) Installed[/COLOR].

With you already having SP1 installed, you should have somewhere from 172-217 hotfixes installed. Use windows update and get your PC updated with the latest fixes. Otherwise your PC will be more vulnerable to viruses and Maleware.

-Gamer

Weird. The folder you asked me to go to is empty, and I followed the tutorial you gave me as well and the only thing different from the tutorial is "Automatically Restart" is unchecked. Otherwise it is all the same. Forgot to mention I just only reformat my computer and so I didn't have time to do windows update. However, I had this random BSOD and freezing issue before I did the reformatting (which is updated on windows update and has antivirus - Avira installed)

EDIT: Current dump mode is "kernel"

Thanks both for replying!

 

[HonorGamer]

Okay, so you are saying after the BSOD occured you performed a clean install? And this is why you no longer have the dump files? Without the dump files we cannot be for sure what was causing the BSOD. Atleast until it happens again.

As an Anti-Virus I suggest Microsoft Security Essentials - Microsoft Windows

If you do have anymore BSODs, do not reformat and post up the files so we can find the cause of them.

-Gamer

 

[weilun]

Okay, so you are saying after the BSOD occured you performed a clean install? And this is why you no longer have the dump files? Without the dump files we cannot be for sure what was causing the BSOD. Atleast until it happens again.

As an Anti-Virus I suggest Microsoft Security Essentials - Microsoft Windows

If you do have anymore BSODs, do not reformat and post up the files so we can find the cause of them.

-Gamer

Hihi! No, what I meant was I still have BSOD and freezing issues after I performed a clean install. I took a picture of the BSOD screen. This is the technical information for the BSOD after clean install. This BSOD happened after the clean install but I didn't get any dump files =( Really have no idea why. Maybe I have to wait for another BSOD to occur .. soon ...

*** STOP: 0x0000001E (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

Will get the anti-virus as mentioned by you!

 

[weilun]

Bad news, BSOD yet again but this time around there's a file in minidump folder. But I can't attach any files with the extension .dmp in this forum .. ? Below is what I got from Windows.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 18441

Additional information about the problem:
BCCode: d1
BCP1: 0000000700000029
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88006C153C8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051014-13228-01.dmp
C:\Users\Weilun\AppData\Local\Temp\WER-75910-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[derekimo]

Please post the following,

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[weilun]

Uploaded!

 

[derekimo]

Not very much in the dump, let's try running driver verifier,

   Information

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode

 

[weilun]

Finally another BSOD, but I'm having way more computer freezes than BSOD which is causing a lot of problems =(

Uploaded the latest BSOD log, thank you!

 

[derekimo]

Your realtek high definition audio driver is being flagged,

Unable to load image \SystemRoot\system32\drivers\MBfilt64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )

Followup: MachineOwner

Driver Reference Table - MBfilt64.sys

It's from 2009,

Loaded symbol image file: MBfilt64.sys
    Image path: \SystemRoot\system32\drivers\MBfilt64.sys
    Image name: MBfilt64.sys
    Timestamp:        Thu Jul 30 20:40:32 2009 (4A7267B0)
    CheckSum:         0000FF02
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

There's a newer one available here,

MSI Global B75A-G43 64

I also see Daemon tools installed, that is known to cause problems,

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below

If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

 

[weilun]

thank you for the fast reply! will do so immediately and hopefully no freezes or crash ...

EDIT: Sorry, i don't quite understand what im required to do for the step 2

 

[derekimo]

For step two remove Daemon tools lite, I see it in your startup programs.

It is a known trouble maker, so it's best to get rid of it right now.

 

[weilun]

For step two remove Daemon tools lite, I see it in your startup programs.

It is a known trouble maker, so it's best to get rid of it right now.

Hihi, I have uninstalled it but I don't get the gray out part. I have uploaded an image, do you mean I have to open the installer and see if the STPD is unchecked?

 

[derekimo]

That's the wrong one, scroll down to the SPTD x64 button,

 

[weilun]

x.x System just froze again when I finished up installing the realtek HD so I just forced a restart.

Can you teach me where you found the info on MBfilt64?

 

[derekimo]

Do you still have driver verifier enabled?

Disable it if you do,

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

I found that info on the driver using windbg.

 

[weilun]

Do you still have driver verifier enabled?

Disable it if you do,

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

I found that info on the driver using windbg.

Hihi, verifier was already turned off before the freeze happened.

 

[weilun]

hihi, i just experienced a freeze and after forced restart, the whole computer went BSOD again ..

uploaded the crash logs =(