Unexpected shut down still happening

[crackerjack8359]

crackerjack8359
New Member



Join Date: Jun 2014
windows 7 64 bit
5 posts
Local Time: 02:11 PM
USA us maryland

crackerjack8359 is offline Add to crackerjack8359's Reputation Report Post
windows unexpected shut downs.
Hello for the pass few week's I've been having windows shut down on me. I get the message Windows has had an unexpected shut down. It says it will let me know when there is a solution. Any one have any idea's what may be causing this problem or how I can fix it. I have windows 7 and was wondering is there a program in it that can be run to diagnose the problem. I was having a problem with a blue screen but seem to have fixed it then the windows problem started. I would appreciate any help possible. Thank you lee

I had help from another member who gave me some things to try. After one of them the problem seemed to be fixed till Friday when it happened again as well as yesterday and today. So I'm back again looking for help. I'm so so at doing things on the computer but there is a lot I don't understand so you'll have to bare with me. Thank you lee

 

[HarriePateman]

Hello it would be really helpful if you could follow these; http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[crackerjack8359]

Windows shut down again right after opening. This is the information r

Windows shut down right after opening. This is the information I got hope it will help some one as I have no idea what it means. Thank's lee
I have windows 7 ID00359-OEM-899268-00010

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000000000
BCP4: FFFFFA8008769800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071414-17815-01.dmp
C:\Users\pc\AppData\Local\Temp\WER-56846-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[crackerjack8359]

I am downloading the SF Diagnostic program now.

Hello it would be really helpful if you could follow these; http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

As soon as the download is done I'm not sure just how to get it where you want it. Below is the message I got today. I opened windows and it closed right away. I hope this will help you. Thank's lee


Windows shut down right after opening. This is the information I got hope it will help some one as I have no idea what it means. Thank's lee
I have windows 7 ID00359-OEM-899268-00010

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000000000
BCP4: FFFFFA8008769800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071414-17815-01.dmp
C:\Users\pc\AppData\Local\Temp\WER-56846-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec

 

[crackerjack8359]

DM Log Collector attached to this message windows shutting down

I'm still having a problem with windows shutting down and reopening.
There is an attachment with this message I hope I got it right. Also I copied the message I got when it reopened it's bellow. I do hope it helps some one come up with s solution. Thank's everyone that has looked at the problem for taking an interest. lee

Windows shut down right after opening. This is the information I got hope it will help some one as I have no idea what it means. Thank's lee
I have windows 7 ID00359-OEM-899268-00010

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000000000
BCP4: FFFFFA8008769800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071414-17815-01.dmp
C:\Users\pc\AppData\Local\Temp\WER-56846-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec

 

[crackerjack8359]

Unexpected windows shut down still happening.

I'm still having a problem with windows unexpected shut downs. I've added a copy of the message I get when it happens plus the DM Log requested. I put it in about a week ago and haven't heard from any one since. Also how can I deleted some of the old messages I placed on this site.
I do hope I hear from some one with a solution to this problem. Thank you. lee

 

[crackerjack8359]

Hello Jonathan_King z3r010 I downloaded the DM Log about a week ago plus included the message I get when windows has the unexpected shut down. It's number 5 post. I hope this will help you and others come up with a solution. Thank you lee