Solved Infinite reboot loop after a BSoD and attempted windows updates

[Kaktussoft]

dir d:\users

Very sure D is the win7 drive letter?

 

[Kaktussoft]

sfc   /SCANNOW   /OFFBOOTDIR=d:\   /OFFWINDIR=d:\Windows

I added extra spaces for readablility. You entered that command with spaces?

Please post this file D:\Windows\winsxs\pending.xml
You can copy it to usb stick and post from healthy machine.

 

[Sk8kidamh]

dir d:\users

Very sure D is the win7 drive letter?

Dir d: \users returns a list of files that I recognize from windows, which would mean that's the correct drive, right?

 

[Sk8kidamh]

sfc   /SCANNOW   /OFFBOOTDIR=d:\   /OFFWINDIR=d:\Windows

I added extra spaces for readablility. You entered that command with spaces?

Please post this file D:\Windows\winsxs\pending.xml
You can copy it to usb stick and post from healthy machine.

I attached a picture of the command I'm entering. I think I did it right, but maybe not.

It'll take me a little while to get to a healthy machine, but I'll post that as soon as I can.

Edit: I changed the image. Now it also includes the dism line in case I'm doing that wrong.

 

[Kaktussoft]

D:
cd   \Windows\winsxs
move   pending.xml   D:\
move   reboot.xml   D:\

both files moved to D:\ succesfully? After that perform a "startup repair" and post results
See John Maguire

 

[Sk8kidamh]

Both files moved over successfully, start up repair detected no problems, but still stuck in the reboot loop.

 

[Kaktussoft]

Both files moved over successfully, start up repair detected no problems, but still stuck in the reboot loop.

Startup repair did detect problems in an earlier state! This is great.

SFC /scannow /offbootdir=d:\ /offwindir=d:\windows

SFC works as expected? Any repairs? Run it again... all fixed?

Please tell me exactly when it reboots, and why? And blue screen?
Try advanced boot options->http://www.sevenforums.com/tutorials/666-advanced-boot-options.html
then "disable automatic reboot on system failure"

Disable Automatic Restart on System Failure​

Prevents Windows 7 from automatically restarting if an error causes Windows 7 to fail. Choose this option only if Windows 7 is stuck in a loop where Windows 7 fails, attempts to restart, and fails again repeatedly.

 

[Sk8kidamh]

Here's a video of what's happening

https://onedrive.live.com/redir?resid=627C138D43A01B9E!105&authkey=!ANZKtcRK9HKmUBg&ithint=folder,

Scannow is currently running. I'll update when it finishes.

 

[Kaktussoft]

Here's a video of what's happening

https://onedrive.live.com/redir?resid=627C138D43A01B9E!105&authkey=!ANZKtcRK9HKmUBg&ithint=folder,

Scannow is currently running. I'll update when it finishes.

Did you do Disable Automatic Restart on System Failure ? No BSOD just prior to reboot?

 

[Sk8kidamh]

Here's a video of what's happening

https://onedrive.live.com/redir?resid=627C138D43A01B9E!105&authkey=!ANZKtcRK9HKmUBg&ithint=folder,

Scannow is currently running. I'll update when it finishes.

Did you do Disable Automatic Restart on System Failure ? No BSOD just prior to reboot?

I have not disabled it yet. I'll do that now.

Sfc just finished with error "windows resource protection center found corrupt files but was unable to fix some of them"

 

[Sk8kidamh]

After disabling automatic reboot the boot sequence is exactly the same, with the same reboots. I have not seen a BSoD yet.

 

[Kaktussoft]

After disabling automatic reboot the boot sequence is exactly the same, with the same reboots. I have not seen a BSoD yet.

So it crashes without a bsod. Strange... never seen that.

Can you boot in safe mode succesfully?

 

[Kaktussoft]

Dism  /Image:D:\  /Get-Packages>D:\packages.txt

Put D:\packages.txt on usb stick. Attach usb stick to healthy machine and post the file

 

[Sk8kidamh]

I cannot post into safe mode. I'll post the file as soon as I can get to a healthy machine.

Do I save something to a USB by going into the command prompt and using the "copy" command?

 

[Kaktussoft]

I cannot post into safe mode. I'll post the file as soon as I can get to a healthy machine.

Do I save something to a USB by going into the command prompt and using the "copy" command?

Can you enter "safe mode" and logon succesfully????!!

Yes do the copy command.

 

[Sk8kidamh]

Sorry, post was supposed to be login. When I try to boot into safe mode I enter into the same loop as when I try to boot normally.

 

[Kaktussoft]

When can you post D:\packages.txt? Going to sleep in 10 minutes

 

[Sk8kidamh]

It's going to take me about a half hour.

 

[Sk8kidamh]

Here is package.txt

 

[Kaktussoft]

Below is a list of all pending updates. It looks like June's patch tuesday stuff. The 2 blue ones are related. It is just a new version of patch KB2800095. The old one will be uninstalled. Same for the 2 red ones.

Package Identity : Package_for_KB2800095~31bf3856ad364e35~amd64~~6.1.1.0
State : Uninstall Pending
Release Type : Update
Install Time : 4/9/2014 8:35 AM
Package Identity : Package_for_KB2800095~31bf3856ad364e35~amd64~~6.1.2.0
State : Install Pending
Release Type : Update
Install Time : 6/12/2014 7:05 AM
Package Identity : Package_for_KB2939576~31bf3856ad364e35~amd64~~6.1.1.1
State : Install Pending
Release Type : Security Update
Install Time : 6/12/2014 7:06 AM
Package Identity : Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1
State : Uninstall Pending
Release Type : Update
Install Time : 5/18/2014 12:59 AM
Package Identity : Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.3
State : Install Pending
Release Type : Update
Install Time : 6/12/2014 7:03 AM
Package Identity : Package_for_KB2957189~31bf3856ad364e35~amd64~~6.1.1.1
State : Install Pending
Release Type : Security Update
Install Time : 6/12/2014 7:06 AM
Package Identity : Package_for_KB2957503~31bf3856ad364e35~amd64~~6.1.1.2
State : Install Pending
Release Type : Security Update
Install Time : 6/12/2014 7:04 AM
Package Identity : Package_for_KB2957509~31bf3856ad364e35~amd64~~6.1.1.2
State : Install Pending
Release Type : Security Update
Install Time : 6/12/2014 7:07 AM
Package Identity : Package_for_KB2957689~31bf3856ad364e35~amd64~~10.2.1.0
State : Install Pending
Release Type : Security Update
Install Time : 6/12/2014 7:03 AM
Package Identity : Package_for_KB2965788~31bf3856ad364e35~amd64~~6.1.1.1
State : Install Pending
Release Type : Security Update
Install Time : 6/12/2014 7:05 AM