Solved Infinite reboot loop after a BSoD and attempted windows updates

[Kaktussoft]

Put commands below in a batch file (copy/paste). Put on usb stick and attach on sick system. Run that batch file. Post results.

dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2800095~31bf3856ad364e35~amd64~~6.1.1.0
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2800095~31bf3856ad364e35~amd64~~6.1.2.0
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2939576~31bf3856ad364e35~amd64~~6.1.1.1
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.3
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957189~31bf3856ad364e35~amd64~~6.1.1.1
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957503~31bf3856ad364e35~amd64~~6.1.1.2
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957509~31bf3856ad364e35~amd64~~6.1.1.2
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957689~31bf3856ad364e35~amd64~~10.2.1.0
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2965788~31bf3856ad364e35~amd64~~6.1.1.1

 

[Sk8kidamh]

Put commands below in a batch file (copy/paste). Put on usb stick and attach on sick system. Run that batch file. Post results.

dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2800095~31bf3856ad364e35~amd64~~6.1.1.0
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2800095~31bf3856ad364e35~amd64~~6.1.2.0
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2939576~31bf3856ad364e35~amd64~~6.1.1.1
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.3
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957189~31bf3856ad364e35~amd64~~6.1.1.1
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957503~31bf3856ad364e35~amd64~~6.1.1.2
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957509~31bf3856ad364e35~amd64~~6.1.1.2
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2957689~31bf3856ad364e35~amd64~~10.2.1.0
dism  /image:d:\   /remove-package  /PackageName:Package_for_KB2965788~31bf3856ad364e35~amd64~~6.1.1.1

Can I run these one at a time, or do they need to be in a batch file?

 

[Kaktussoft]

One at a time is fine. But please from top to bottom. Please do only the first one as a test. Succeeds succesfully?

 

[Sk8kidamh]

Don't know how readable this image is, but it says "Processing 1 of 1 - the package Package_for_kb2800095 is not present in the image"

 

[Kaktussoft]

Try the second patch. Just press the arrow-up key and change the 6.1.1.0 to 6.1.2.0
Are you entering the command manually or using copy/paste? Don't make typo's!

 

[Sk8kidamh]

The second file removed successfully. I entered the same command and just flipped the 1 to a 2.

 

[Kaktussoft]

Now try them all please. Put the stuff in a batch file. First two lines are already done of course.

 

[Kaktussoft]

This one fails as well I assume. But I don't care for now
Package Identity : Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1
State : Uninstall Pending
Release Type : Update
Install Time : 5/18/2014 12:59 AM

 

[Sk8kidamh]

This one fails as well I assume. But I don't care for now
Package Identity : Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1
State : Uninstall Pending
Release Type : Update
Install Time : 5/18/2014 12:59 AM

That one did not fail.

All of the packages have been removed. Now what?

 

[Kaktussoft]

Dism  /Image:D:\  /Get-Packages /format:table |find  /i  "pending"

does it show output?

 

[Sk8kidamh]

It returned Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 |install pending |update

 

[Kaktussoft]

really no recent crashdump available?

attrib  d:\windows\minidump\*.*
dir d:\windows\minidump\*.*

 

[Sk8kidamh]

I have quite a few mini dump files, including the one from the blue screen that started all of this. The most recent one is from June 19th, which is when my computer blue screened and then started this looping.

 

[Kaktussoft]

I have quite a few mini dump files, including the one from the blue screen that started all of this. The most recent one is from June 19th, which is when my computer blue screened and then started this looping.

All right. No recent dumps... system restarts with crashdump.... still very strange.

What happens if you reboot normally now?

 

[Kaktussoft]

It returned Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 |install pending |update

It is "install pending" because you uninstalled the newer version.... Package_for_KB2952664~31bf3856ad364e35~amd64~~6.2.1.1 for example

 

[Sk8kidamh]

Still stuck in a reboot loop.

 

[Kaktussoft]

Still stuck in a reboot loop.

It returned Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 |install pending |update

Should I do anything about this file?

Reboot loop still. Still configuring updates? don't do anything with Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 yet

 

[Sk8kidamh]

Yup. The loop is completely unchanged.

 

[Kaktussoft]

Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.3 already uninstalled by you
Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1 already uninstalled by you
Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 pending install

So uninstall Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 as well now. No "pending" patches anymore? If so... reboot. Post results

 

[Sk8kidamh]

Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.3 already uninstalled by you
Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1 already uninstalled by you
Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 pending install

So uninstall Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 as well now. No "pending" patches anymore? If so... reboot. Post results

Package removed, no pending packages returned, boot loop still continues.