Solved Stuck at windows logon / recovery environment

[heinzlet]

Hi, I hope you guys can help... the other day I was reinstalling windows 7 when a power blackout happened
... the process was just starting, I mean really.. I literally clicked install windows and after like 5-10 seconds the power went out ... ok so after that I turn on the computer and I find out that my session was still there but I couldn't log In it says "the user profile service failed the logon user profile cannot be loaded"... I tried reinstalling windows 7 with the disk thru the bios but it seems that I can't access the bios either... the only thing I have left is system recovery options which are only accesible through pressing the power button when I turn the computer on... Startup repair doesn't work, tried several times... I don't have an image recovery, neither does the system restore option works... it seems that the only hope I have is the command prompt option but I have no idea what to do there... the only thing I tried was creating a new admin user but it didn't work... I don't care about my files... I just want to be able to install windows 7 again from scratch... could I do that from the command prompt? or like anything at the recovery options environment ?


Hoping you guys can help me

 

[andrew129260]

Here you go:

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

 

[heinzlet]

I can't even get to the bios, how am I supposed to do a clean install... all I have is the recovery environment display with the command prompt option (the other ones doesn't work... along with the startup thingy...)... of course to get there I have to press the power button when I turn the computer on otherwise I just get to the logon screen and that message comes up when I log in "the user profile service failed the logon user profile cannot be loaded"

I hope you guys can help me

EDIT: also I can't get to safe mode... the option just doesn't show up... is there anything I can do...?

 

[andrew129260]

I think you need to read the tutorial more closely

 

[heinzlet]

I just don't know how to boot my computer from my Windows 7 DVD in my current situation, could you please help me?

 

[Yard Dog]

Most users have BIOS set to boot from dvd/cd first anyways.. make the required cd/dvd from the tutorial, insert it in the dvd , then start computer up and it should boot straight from the dvd .

 

[heinzlet]

I tried inserting the dvd in but nothing happens, it takes me to the logon screen and I just can't log in... the only thing I have as I said before is the command prompt at the recovery environment...

please help

 

[Yard Dog]

once you put the dvd in.. power off.. then power back on.. should boot from the dvd

 

[XweAponX]

If it is stuck in a recovery environment, such as a vista recovery partition, you'll have to delete that partition before you can reinstall windows 7. The recovery partition will supersede the OS partition and will usurp the drive C assignment. Just make a partition manager boot disk from acronis/paragon/ or use hiren's, from that you can delete the partition directly using any number of tools that are on that disk.

 

[heinzlet]

did as you said, still nothing... it takes me to the logon screen again.

help please

 

[heinzlet]

If it is stuck in a recovery environment, such as a vista recovery partition, you'll have to delete that partition before you can reinstall windows 7. The recovery partition will supersede the OS partition and will usurp the drive C assignment. Just make a partition manager boot disk from acronis/paragon/ or use hiren's, from that you can delete the partition directly using any number of tools that are on that disk.

I'm not actually stuck at it but its the only thing I got apart from the logon screen... anyway could you please explain to me how to exactly do that? I'm kinda new to this... please help

EDIT: I'm on windows 7 ultimate
EDIT: Even the session photo is not there anymore, its like if it was deleted...

 

[SIW2]

You need to make bios look at the dvd drive first. If you have a bootable dvd in there, then it will boot and you can clean install.

Most bios have a key (mine is f11) if pressed during post brings up a one time boot menu selection screen.

They also have another key ( mine is F2 )which takes you into bios setup. From there you can manually set dvd drive to first boot device.

It seems your bios currently has your primary hard drive set first in boot order.

Either of the above methods will be fine to select dvd drive.

 

[BJB]

If you can't access the BIOS to set the first boot drive to DVD your other option may be to start immediately tapping F8 at boot. F8 allows you to override the preset BIOS boot order for this boot only. If that doesn't work either then your BIOS may be damaged. Hope that isn't the case as it isn't repairable. Are you quite certain you know how to access BIOS? On my Lenovo E355 it's Enter at boot.

 

[heinzlet]

You need to make bios look at the dvd drive first. If you have a bootable dvd in there, then it will boot and you can clean install.

Most bios have a key (mine is f11) if pressed during post brings up a one time boot menu selection screen.

They also have another key ( mine is F2 )which takes you into bios setup. From there you can manually set dvd drive to first boot device.

It seems your bios currently has your primary hard drive set first in boot order.

Either of the above methods will be fine to select dvd drive.

how can I know which one is my key? I tried with every single F key with no result the only thing that actually does something is pressing del + supr but that takes me to something called " windows boot manager" and it gives me two options, windows 7 ultimate and a windows memory diagnostic... what should I do? .......... Is it possible to set my bios to boot the dvd first from the command prompt? please help



EDIT: its a lenovo g400

 

[heinzlet]

If you can't access the BIOS to set the first boot drive to DVD your other option may be to start immediately tapping F8 at boot. F8 allows you to override the preset BIOS boot order for this boot only. If that doesn't work either then your BIOS may be damaged. Hope that isn't the case as it isn't repairable. Are you quite certain you know how to access BIOS? On my Lenovo E355 it's Enter at boot.

F8 doesn't work, Its a lenovo g400

 

[BJB]

and what about Enter at boot?

 

[heinzlet]

and what about Enter at boot?

I just tried that and it works just like del + supr, it takes me to something called "windows boot manager" and it gives me two options as I said above, windows 7 ultimate (takes me to the logon screen which doesn't work) and a tool called windows memory diagnostic...

please help, thank you for all your support you've given me so far guys

 

[SIW2]

There are a lot of prblems with win 8 due to fast startup.


That shouldn't be affecting you here.

Last I heard F2 is for bios setup on lenovo 400. They changed it to F1 at some stage. F12 should be for boot menu.

Press power button to start the machine, then immediately start tapping F2 key to enter BIOS setup. You need to hit F2 ( or F12 ) before it has a chance to try and boot from the HD.

 

[heinzlet]

There are a lot of prblems with win 8 due to fast startup.


That shouldn't be affecting you here.

Last I heard F2 is for bios setup on lenovo 400. They changed it to F1 at some stage. F12 should be for boot menu.

Press power button to start the machine, then immediately start tapping F2 key to enter BIOS setup. You need to hit F2 ( or F12 ) before it has a chance to try and boot from the HD.

none of the keys worked.... I tried so many times that it took me to the recovery environment again... Is the bios the only way to solve my problem? is there any other chance of getting to reinstall windows 7 through the command prompt at the recovery environment?

thanks, please help

 

[SIW2]

is there any other chance of getting to reinstall windows 7 through the command prompt at the recovery environment?

Yes, but it may be complicated to explain.

At cmd propmt, type notepad.

When notepad pops up, clikc File>Save. You will now be able to browse around.

NOTE - you must select "all files " not "text files" in notepad dropdown.

Browse to setup on your dvd drive and run it.