After the MGAdiag has been posted, open an elevated command prompt and issue the following commands:
Post the output - thanks
net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc
Post the output - thanks
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP Pavilion dv6-6c10us
- OS
- x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
- CPU
- AMD A6-3420M APU with Radeon(tm) HD Graphics
- Motherboard
- Hewlett-Packard 1805
- Memory
- 6.00 GB
- Graphics Card(s)
- AMD Radeon(TM) HD 6520G
- Sound Card
- (1) AMD High Definition Audio Device (2) IDT High Definiti
- Monitor(s) Displays
- HP W2072a 20" LCD (1600 x 900) @ 60 Hz
- Screen Resolution
- 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- ST640LM0 00 HM641JI SATA Disk Device
- Keyboard
- Logitech k520 wireless KB
- Mouse
- Logitech m320 wireless mouse (bundled with KB)
- Internet Speed
- 15/5 | 54 MB Wireless 'n'
- Antivirus
- Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
- Browser
- IE 11 on Win8, IE 10 on win 7
- Other Info
- Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]


