Solved BSOD happens randomly after no computer use for one month

[Arc]

All the different issues, every time.

BugCheck 50, {fffffa8027765818, 1, fffff8800402112b, 2}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3 )

Followup: MachineOwner
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RAM is the primary suspect for such irrational behavior of crashes. But as you said the test resulted free from errors, we have to go with you.

Test some other hardware.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the the wattage of the PSU. Important to know, as it is an old branded desktop.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .

Let us know the results.

 

[jbro212]

Speccy published snapshot - http://speccy.piriform.com/results/6DKdtK2dDbMvHNCi2FNKkvs

Furmark ran for 15 minutes, peak temperature for GPU was 87 degrees celsius. I took a screen shot if you need other info.

Haven't tested PSU or stress tested CPU yet. I think stress testing the CPU might make it explode.

So yeah, I didn't know my computer was overheating this much. Is this why I'm BSODing so much? Also how can I fix this?

 

[Arc]

Haven't tested PSU or stress tested CPU yet. I think stress testing the CPU might make it explode.

Yeah .... that is possible.

View attachment 332742
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Open the computer. Clean the inside very carefully, without breaking anything. Clean all the air vents and fan grills so that it can blow the hot air out efficiently. While re-seating the computer, apply new thermal paste to the CPU.



It will control the heat there.

If you cannot do it yourself, get it done by some technician. But this is a must and should be your first priority.

Let us know the situation after applying new thermal paste.

 

[rawzza]

BSOD could be caused by a nasty little Tool Bar

Hi, I've been having a few BSODs similar to above posts.
Driver verifier is on to help me sort out the BSODs I've been having.
The dump file suggests that the BSOD was caused by avast. This maybe in part true. I was going to uninstall avast when I noticed "browsercleanup" in the avast program folder. I thought it was worth a shot. My previous 2 crashes had occurred as I opened up chrome and yet avast was blamed.

I opened browsercleanup and discovered an unknown toolbar that hadn't been showing up in my browser settings. Hmm devious little thing. Removed it with the cleanup tool. I did not uninstall avast.

All seems well upon restart.

 

[jbro212]

Since my last post, I have reformatted my computer. Still experiencing BSODs. At this point I'm going to assume it's hardware failure.

@Arc
Still haven't gotten the thermal paste, been busy recently, will update when I get it. Using a laptop as replacement in the meantime.

 

[Arc]

@Arc
Still haven't gotten the thermal paste, been busy recently, will update when I get it. Using a laptop as replacement in the meantime.

Some good need of life makes all us busy.

Dont use the computer much more before the thermal paste is renewed. The heat may cause damage to any other part.

When done, let us see another Speccy screenshot; also let us know how the computer is running.

 

[jbro212]

Finally got the thermal paste today. The one I used was the Zalman ZM-STG1 Super Grease. I also cleaned the dust out of the heatsink. Unfortunately, Speccy is still showing high temperatures. Idle temperature is around 56 Celsius, while light usage such as using browser goes up to 60. Screenshot: http://speccy.piriform.com/results/dOyx4GybSy2N3tV73rtyRud

Also have another blue screen that happened today after not using the computer for awhile.

Edit: For clarity, blue screens are happening after I applied the thermal paste.

 

[Arc]

Somehow I lost my subscription from this thread. That is why I missed it.

I hope you cleaned all the air vents and fan grills, so that the computer can blow the hot air out efficiently?

This computer is almost 5 years old, and a branded dell desktop. The branded desktops have the CASE that is not very sufficient specious. Those are usually of a congested build. So those are not heat efficient.

PLUS, the PSU of a branded desktop is never sufficient. Can you let us know about its wattage?

IMHO a bigger case and a new cooler may manage the heat issue there. But I am not the right person to say about the hardware. I will ask some hardware expert to review this case. I will be under subscription, if any more bugcheck analysis is needed.

 

[essenbe]

Could I ask what type of Dell case you have? Is it one of the very narrow cases? Arc was right, as usual, about OEM cases and hardware. There are 2 things to know about OEM Machines. They use the cheapest parts they can to build a computer and they rarely have even sufficient air flow. They always use the standard OEM cooler, which does no ever work well. May I as what method you used to put the thermal paste on? Applying thermal paste is more of an art than a science. Many people believe that if a little is good, more is better. That is absolutely not true. When you start putting it on and look and say, 'that's not quite enough', that is when you have the right amount. Arc is also correct t in an aftermarket cooler is much better, but with OEM cases, you need to be sure the cooler will fit the case. This will give you some idea of how to apply thermal paste, plus you need as many intake fans as you can put in the case.

 

[jbro212]

I am using the case that came with the Dell Inspiron 545, so the OEM one. I didn't know that could cause problems. As for the PSU, 3 years ago I replaced it with the Corsair CX430, which is 430W I believe.

As for the way I applied the thermal paste, I used the brush that came with the thermal paste and applied as even of a layer as possible.

 

[essenbe]

I would suggest you consider adding intake fans to the case to provide cool air and trying an aftermarket heatsink and fan, and cleaning the old paste off and adding new paste using the method in the video.

 

[ICIT2LOL]

Well for my 2 cents worth I have to agree with what essenbe ahs told you but will add that before I use the Arctic Silver compound I use the cleaning kit form the same people to clean and "prepare" the surfaces of the heatsink and cooler plate. Arctic Silver Incorporated - ArctiClean

What I do and this is just me and as essenbe says an art once you have a good system of doing it - is to get a vinyl glove and use the whole thing or cut a finger off and when the surface is prepared smooth a little of the compound thinly over the entire surface of the heatsink and the cooler plate, and just before replacing the two together add a rice grain size piece of compound to the centre of the heatsink (CPU) and replace the cooler. and fix down as normal. The rice grain piece of compound will quite quickly "bleed" out across the surfaces when the CPU starts to heat up ensuring an even coverage which only needs to be very thin as it is just the microscopic marks and dips in the surfaces that require filling in to maximize the heat transfer.

The case I am not familiar with and essenbe would be far more knowledgable than I at advising you re other cooling feature but for me I am an avid fan of fans LOL!! the more the merrier but please don't go by what I say it is really down to common sense.

 

[jbro212]

I will be buying the parts when Thanksgiving comes around, to save some money. Since it's going to be awhile, I will just mark this thread as solved, and make a new thread if I need help again.

Thanks for all the help.

 

[essenbe]

Whatever you would like, but fans are cheap and thermal paste is around $10 and you can get a good CPU cooler for probably around $30. So, maybe $50 max and may solve your problem. Good luck to you.

 

[ICIT2LOL]

Whatever you would like, but fans are cheap and thermal paste is around $10 and you can get a good CPU cooler for probably around $30. So, maybe $50 max and may solve your problem. Good luck to you.

Couldn't agree more would save an awful lot of grief