BSOD playing Neverwinter, Warframe, etc. BCCode: 1000007e

[Androshi]

So basically to say I've been rebooted alot while playing Neverwinter and Warframe and I recieve this message every time.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF8800F0EC1DD
BCP3: FFFFF8800366CF38
BCP4: FFFFF8800366C790
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081614-20217-01.dmp
C:\Users\user\AppData\Local\Temp\WER-95503-0.sysdata.xml

I'm at my wits end to try and figure out a solution and could really use help on fixing this issue.

Here's the basic specs:
Model: HP Pavilion p6744Y

Processor Type: Intel Dual-Core E5800 3.2GHz Processor

Memory: 4 GB DDR3

Hard Drive Capacity: 1 TB 7200 RPM

AMD Radeon HD 6770 with 1 GB GDDR5 SDRAM

Wireless 802.11 b/g/n

Rocketfish 500 Watt Gaming Computer CPU Power Supply RF-500WPS2 600 Watt Peak

Also added a file using the Log collector

 

[koolkat77]

Welcome to the forum Androshi,

Please remove Advanced System Care & AVG from the system.

System Optimisers
Please remove the following software:

This software can be cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\USER-PC-Sun_08_17_2014_175703_80\081714-18049-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`03090890
Debug session time: Mon Aug 18 05:47:19.952 2014 (UTC + 6:00)
System Uptime: 0 days 4:52:01.590
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
...........
Unable to load image atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff8800f1531dd, fffff88002ef7f38, fffff88002ef7790}

Probably caused by : atikmdag.sys ( atikmdag+7c1dd )

Followup: MachineOwner
---------

1: kd> lmvm atikmdag
start             end                 module name
fffff880`0f0d7000 fffff880`0ffe7000   atikmdag   (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 08:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

• How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Androshi]

Welcome to the forum Androshi,

Please remove Advanced System Care & AVG from the system.

System Optimisers
Please remove the following software:

This software can be cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\USER-PC-Sun_08_17_2014_175703_80\081714-18049-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`03090890
Debug session time: Mon Aug 18 05:47:19.952 2014 (UTC + 6:00)
System Uptime: 0 days 4:52:01.590
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
...........
Unable to load image atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff8800f1531dd, fffff88002ef7f38, fffff88002ef7790}

Probably caused by : atikmdag.sys ( atikmdag+7c1dd )

Followup: MachineOwner
---------

1: kd> lmvm atikmdag
start             end                 module name
fffff880`0f0d7000 fffff880`0ffe7000   atikmdag   (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 08:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

• How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

I followed your steps and the only things that were running were the microsoft stuff and steam used to play neverwinter and it lasted for about 3 hrs and then it froze. So I guess it was almost fixed but still ended up freezing.

 

[Androshi]

Latest BSOD crash after about 4 hours

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF8800F0EC1DD
BCP3: FFFFF8800366CF38
BCP4: FFFFF8800366C790
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082214-21574-01.dmp
C:\Users\user\AppData\Local\Temp\WER-78234-0.sysdata.xml

 

[Androshi]

Anybody around to help? I mean Iv'e tried updating my drivers and checking my computer anyone got a solution?

 

[Arc]

The zip you uploaded in post #4 does not contain any crash dump.

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup before you upload another zip.

 

[Androshi]

The zip you uploaded in post #4 does not contain any crash dump.

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup before you upload another zip.

So my computer crashed again after a couple hours and here's the minidump.

 

[Arc]

Uninstall your installed version of the display driver.

• How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Then clean up any possible leftover.

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Then install version 13.9 WHQL only.

• Previous AMD Catalyst? Display Drivers

When done, stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
​

Let us know the result.

Also, is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .
____________________________________

Unable to load image atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff8800f1421dd, fffff880036c3f38, fffff880036c3790}

Probably caused by : atikmdag.sys ( atikmdag+7c1dd )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8800f1421dd, The address that the exception occurred at
Arg3: fffff880036c3f38, Exception Record Address
Arg4: fffff880036c3790, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atikmdag+7c1dd
fffff880`0f1421dd 41f7f1          div     eax,r9d

EXCEPTION_RECORD:  fffff880036c3f38 -- (.exr 0xfffff880036c3f38)
ExceptionAddress: fffff8800f1421dd (atikmdag+0x000000000007c1dd)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff880036c3790 -- (.cxr 0xfffff880036c3790;r)
rax=0000000000ad08e0 rbx=fffff880036c41c0 rcx=fffff880036c4200
rdx=0000000000000000 rsi=fffffa8005e5e400 rdi=fffff8800f0c6000
rip=fffff8800f1421dd rsp=fffff880036c4170 rbp=fffff880036c4220
 r8=0000000000ad08e0  r9=0000000000000000 r10=0000000000000186
r11=fffff8800f3c3f60 r12=00000000000009dd r13=00000000000009de
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
atikmdag+0x7c1dd:
fffff880`0f1421dd 41f7f1          div     eax,r9d
Last set context:
rax=0000000000ad08e0 rbx=fffff880036c41c0 rcx=fffff880036c4200
rdx=0000000000000000 rsi=fffffa8005e5e400 rdi=fffff8800f0c6000
rip=fffff8800f1421dd rsp=fffff880036c4170 rbp=fffff880036c4220
 r8=0000000000ad08e0  r9=0000000000000000 r10=0000000000000186
r11=fffff8800f3c3f60 r12=00000000000009dd r13=00000000000009de
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
atikmdag+0x7c1dd:
fffff880`0f1421dd 41f7f1          div     eax,r9d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff880036c41c0 to fffff8800f1421dd

STACK_TEXT:  
fffff880`036c4170 fffff880`036c41c0 : fffff880`036c4220 fffffa80`05e5e000 00000000`00000018 fffff880`036c4260 : atikmdag+0x7c1dd
fffff880`036c4178 fffff880`036c4220 : fffffa80`05e5e000 00000000`00000018 fffff880`036c4260 fffff880`0f141172 : 0xfffff880`036c41c0
fffff880`036c4180 fffffa80`05e5e000 : 00000000`00000018 fffff880`036c4260 fffff880`0f141172 00000000`00000027 : 0xfffff880`036c4220
fffff880`036c4188 00000000`00000018 : fffff880`036c4260 fffff880`0f141172 00000000`00000027 00000000`00000000 : 0xfffffa80`05e5e000
fffff880`036c4190 fffff880`036c4260 : fffff880`0f141172 00000000`00000027 00000000`00000000 00000000`00000000 : 0x18
fffff880`036c4198 fffff880`0f141172 : 00000000`00000027 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff880`036c4260
fffff880`036c41a0 00000000`00000027 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`036c4260 : atikmdag+0x7b172
fffff880`036c41a8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`036c4260 fffffa80`05e5e400 : 0x27


FOLLOWUP_IP: 
atikmdag+7c1dd
fffff880`0f1421dd 41f7f1          div     eax,r9d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+7c1dd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c

STACK_COMMAND:  .cxr 0xfffff880036c3790 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+7c1dd

BUCKET_ID:  X64_0x7E_atikmdag+7c1dd

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_atikmdag+7c1dd

FAILURE_ID_HASH:  {2fe4d852-c614-c3ac-d02e-9ffc6a9bcc79}

Followup: MachineOwner
---------

0: kd> lmvm atikmdag
start             end                 module name
fffff880`0f0c6000 fffff880`0ffd6000   atikmdag   (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 07:43:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[Androshi]

Uninstall your installed version of the display driver.

• How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Then clean up any possible leftover.

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Then install version 13.9 WHQL only.

• Previous AMD Catalyst? Display Drivers

When done, stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
​

Let us know the result.

Also, is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .
____________________________________

Unable to load image atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff8800f1421dd, fffff880036c3f38, fffff880036c3790}

Probably caused by : atikmdag.sys ( atikmdag+7c1dd )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8800f1421dd, The address that the exception occurred at
Arg3: fffff880036c3f38, Exception Record Address
Arg4: fffff880036c3790, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
atikmdag+7c1dd
fffff880`0f1421dd 41f7f1          div     eax,r9d

EXCEPTION_RECORD:  fffff880036c3f38 -- (.exr 0xfffff880036c3f38)
ExceptionAddress: fffff8800f1421dd (atikmdag+0x000000000007c1dd)
   ExceptionCode: c0000094 (Integer divide-by-zero)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff880036c3790 -- (.cxr 0xfffff880036c3790;r)
rax=0000000000ad08e0 rbx=fffff880036c41c0 rcx=fffff880036c4200
rdx=0000000000000000 rsi=fffffa8005e5e400 rdi=fffff8800f0c6000
rip=fffff8800f1421dd rsp=fffff880036c4170 rbp=fffff880036c4220
 r8=0000000000ad08e0  r9=0000000000000000 r10=0000000000000186
r11=fffff8800f3c3f60 r12=00000000000009dd r13=00000000000009de
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
atikmdag+0x7c1dd:
fffff880`0f1421dd 41f7f1          div     eax,r9d
Last set context:
rax=0000000000ad08e0 rbx=fffff880036c41c0 rcx=fffff880036c4200
rdx=0000000000000000 rsi=fffffa8005e5e400 rdi=fffff8800f0c6000
rip=fffff8800f1421dd rsp=fffff880036c4170 rbp=fffff880036c4220
 r8=0000000000ad08e0  r9=0000000000000000 r10=0000000000000186
r11=fffff8800f3c3f60 r12=00000000000009dd r13=00000000000009de
r14=0000000000000026 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
atikmdag+0x7c1dd:
fffff880`0f1421dd 41f7f1          div     eax,r9d
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff880036c41c0 to fffff8800f1421dd

STACK_TEXT:  
fffff880`036c4170 fffff880`036c41c0 : fffff880`036c4220 fffffa80`05e5e000 00000000`00000018 fffff880`036c4260 : atikmdag+0x7c1dd
fffff880`036c4178 fffff880`036c4220 : fffffa80`05e5e000 00000000`00000018 fffff880`036c4260 fffff880`0f141172 : 0xfffff880`036c41c0
fffff880`036c4180 fffffa80`05e5e000 : 00000000`00000018 fffff880`036c4260 fffff880`0f141172 00000000`00000027 : 0xfffff880`036c4220
fffff880`036c4188 00000000`00000018 : fffff880`036c4260 fffff880`0f141172 00000000`00000027 00000000`00000000 : 0xfffffa80`05e5e000
fffff880`036c4190 fffff880`036c4260 : fffff880`0f141172 00000000`00000027 00000000`00000000 00000000`00000000 : 0x18
fffff880`036c4198 fffff880`0f141172 : 00000000`00000027 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff880`036c4260
fffff880`036c41a0 00000000`00000027 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`036c4260 : atikmdag+0x7b172
fffff880`036c41a8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`036c4260 fffffa80`05e5e400 : 0x27


FOLLOWUP_IP: 
atikmdag+7c1dd
fffff880`0f1421dd 41f7f1          div     eax,r9d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+7c1dd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c

STACK_COMMAND:  .cxr 0xfffff880036c3790 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+7c1dd

BUCKET_ID:  X64_0x7E_atikmdag+7c1dd

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_atikmdag+7c1dd

FAILURE_ID_HASH:  {2fe4d852-c614-c3ac-d02e-9ffc6a9bcc79}

Followup: MachineOwner
---------

0: kd> lmvm atikmdag
start             end                 module name
fffff880`0f0c6000 fffff880`0ffd6000   atikmdag   (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 07:43:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Well I ran Furmark and it lasted about 1000+ frames and said 7FPS and the temp reached about 90C at the bottom before the computer shutdown.

Ran speccy and here's the URL.
http://speccy.piriform.com/results/3pGhQ6eOyfo0zCgGuwl26Kf

The temp. for cores so far:
Core #0 32C min. 32C max. 38c
Core #1 30C min. 28C max. 31c

 

[Arc]

It looks absurd.

View attachment 332562
​

Try HWinfo to make it sure.

You said ....

the temp reached about 90C at the bottom before the computer shutdown.

Did it shut down at its own?

 

[Androshi]

It looks absurd.

View attachment 332562
​

Try HWinfo to make it sure.

You said ....

the temp reached about 90C at the bottom before the computer shutdown.

Did it shut down at its own?

Well first here's the log file from the HWinfo. Secondly yes it shutdown by itself. I did some searching around about the 128C temp on the motherboard and some people say it's a error from the sensors and if it was that temp. I would be able to feel it. Plus my computer is usually always cool.

 

[Arc]

Secondly yes it shutdown by itself.

That is not the desired behavior. If it shuts down at itself at 90 degree C that indicates either the PSU is failing to supply the adequate power to the GPU to perform a stressful operation or the GPU is failing itself.

If you have access to any other known good PSU (with friends or family), apply it there on a test basis and then run the stress test again.

 

[Androshi]

Secondly yes it shutdown by itself.

That is not the desired behavior. If it shuts down at itself at 90 degree C that indicates either the PSU is failing to supply the adequate power to the GPU to perform a stressful operation or the GPU is failing itself.

If you have access to any other known good PSU (with friends or family), apply it there on a test basis and then run the stress test again.

The PSU shouldn't be the problem since I feel that the GPU is most likely the cause but i just cant identify why it's causing the monitor to freeze which than ends up rebooting the computer. The graphics card also seems to be making a slightly high pitched noise while I play games any suggestions how it's doing that?

 

[Arc]

If you are sure that the PSU is not a problem, then concentrate on the graphics card. If you dont use the graphics card and use the onboard graphics, does the freezes happen in the same way? If not, then it is teh graphics card that is causing the issue.

 

[Androshi]

If you are sure that the PSU is not a problem, then concentrate on the graphics card. If you dont use the graphics card and use the onboard graphics, does the freezes happen in the same way? If not, then it is teh graphics card that is causing the issue.

Before I do that are you saying I should run one of my games like normally on the onboard graphics? Since the computer makes a really loud noise like its under heavy stress when I uninstall the graphics card. So there could be a chance it just shuts off using the onboard graphics

 

[Arc]

Games will not be played very nicely with an onboard GPU. But all the other jobs (not requiring dense graphics) should not be effected.

If effected, then, as that GPU is a motherboard component, is not a very good situation for sure.

Let us know about your experiments.

 

[Androshi]

Games will not be played very nicely with an onboard GPU. But all the other jobs (not requiring dense graphics) should not be effected.

If effected, then, as that GPU is a motherboard component, is not a very good situation for sure.

Let us know about your experiments.

Well I didn't exactly do what you said above but I raised the fan speed from the default 50 percent to 65 and while playing my games the computer didn't die in about 4 hours like usual but it still rebooted itself.

Also I just noticed I got this type of error sometimes also


Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
WD-20140919-2211.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8006AEF1A0
BCP2: FFFFF88003AC3E80
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

any ideas?

 

[Arc]

any ideas?

No idea is possible without seeing the data as per the Blue Screen of Death (BSOD) Posting Instructions.

 

[Androshi]

any ideas?

No idea is possible without seeing the data as per the Blue Screen of Death (BSOD) Posting Instructions.

WEll so far I've been told it's my PSU as you've mentioned before but just in case I would like you to view these sensor screenshots. here's the link: https://imageshack.us/i/ipBjF9iRp there are a total of 4 screenshots if you don't see the rest look to your right when you go to the link. Also is a SeaSonic MX12II 520W a good PSU? I just want to hear your opinion of it since most people say it's a pretty efficient PSU.

 

[Arc]

The PSU itself is good, but PSUs keep failing. And, testing the PSU in hand requires some good knowledge of electrical.

It would be better to see the DM log output again, containing the crash dump as stated in post #17.