Solved My first BSOD, what an honour.

TwoPluzTwo

New member
Local time
12:51 PM
Messages
4
If it didn't happen while I was watching a TV show at a very emotional time....

Anyway, please treat me like a dinosaur when it comes to computers. I have no idea how they work other than magic.
So here I am, please let me know what other information you will need and how I can get it.
Also please don't make it too complicated to understand, like I said, treat me like a dinosaur.

Here's the ZIP thingy.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD FX 6100
Motherboard
Gigabyte GA 970A D3
Graphics Card(s)
Radeon R9 270X 4GB
Hard Drives
Some 500GB one.
Antivirus
Avast.
Browser
Mozilla
Hi There,

These are both related to your video card drivers,

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880078ffdbb, fffff8800a993228, fffff8800a992a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
---------

Code:
Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:       [COLOR="Red"] Thu Apr 17 19:13:16 2014[/COLOR] (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Seems to be the latest WHQL available, Their drivers need help.

You can try the previous version 13.12 from here,

Detail

Or a more recent Beta version, 14.7 from here,

AMD Catalyst 14.7 Beta Driver for Windows

I did have someone else with an R9 card recently have success with that Beta driver.

My Recommendation is to:

Uninstall your installed latest version of the display driver.

Then clean up any possible leftover.


Let us know how things go with that driver.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Hi There,

These are both related to your video card drivers,

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880078ffdbb, fffff8800a993228, fffff8800a992a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
---------
Code:
Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:       [COLOR=Red] Thu Apr 17 19:13:16 2014[/COLOR] (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Seems to be the latest WHQL available, Their drivers need help.

You can try the previous version 13.12 from here,

Detail

Or a more recent Beta version, 14.7 from here,

AMD Catalyst 14.7 Beta Driver for Windows

I did have someone else with an R9 card recently have success with that Beta driver.

My Recommendation is to:

Uninstall your installed latest version of the display driver.

Then clean up any possible leftover.


Let us know how things go with that driver.

Thank you for the reply, I shall try the beta driver. Although I have a question, do I install the beta driver then uninstall and cleanup the old one or do I uninstall the old driver and cleanup then restart, then install the new one? Sorry this is probably a dumb question....I am a dinosaur.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD FX 6100
Motherboard
Gigabyte GA 970A D3
Graphics Card(s)
Radeon R9 270X 4GB
Hard Drives
Some 500GB one.
Antivirus
Avast.
Browser
Mozilla
removing the old drivers first and then installing new drivers will be good
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 2520
OS
Windows 10 Tech Preview
CPU
Intel i5 (3rd Gen)
Motherboard
Intel® Mobile HM75 Express chipset
Memory
4GB
Graphics Card(s)
Intel HD Graphics 4000
Hard Drives
500GB
Keyboard
onboard keypad, USB keyboard
Mouse
touchpad, USB mouse, wireless muse
Internet Speed
4 Mbps
Antivirus
No
Browser
IE, chrome, firefox
You're welcome, no such thing as dumb questions. :)

I could have clarified that better, to answer your question though uninstall the old one, clean up (restart) install the new one.

The restart will most likely try to install a driver once it see's the hardware at startup.

If you want to just try a simple driver update first to the beta driver and see how that works, that's worth a try.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
You're welcome, no such thing as dumb questions. :)

I could have clarified that better, to answer your question though uninstall the old one, clean up (restart) install the new one.

The restart will most likely try to install a driver once it see's the hardware at startup.

If you want to just try a simple driver update first to the beta driver and see how that works, that's worth a try.

Okay done, uninstalled and cleaned out old one, and installed the new beta one. The BSoD's were random so only time will tell if it worked. But fingers crossed and thanks for your assistance.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD FX 6100
Motherboard
Gigabyte GA 970A D3
Graphics Card(s)
Radeon R9 270X 4GB
Hard Drives
Some 500GB one.
Antivirus
Avast.
Browser
Mozilla
You're welcome, let us know how things go.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
You're welcome, let us know how things go.

Well, it's been 4-5 days, I havn't had any BSoD's in that time. So i am going to say thank you for assisting me and I will mark this as solved

Thanks again. =)

(But if it does happen again I will be sure to let you know. Here have a kirby! <(^__^)>)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
AMD FX 6100
Motherboard
Gigabyte GA 970A D3
Graphics Card(s)
Radeon R9 270X 4GB
Hard Drives
Some 500GB one.
Antivirus
Avast.
Browser
Mozilla
You're welcome, thanks for posting back! :)

Glad to hear that worked for you.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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