Solved Specific web pages only load slowly on all browsers

[Yippee38]

When I log into my work's website, I can log in on the main page and navigate it fine. However, there are several pages within my company website that load extremely slowly. I mean, they take over 10 minutes to load. The pages are my company mail inbox, my schedule, and the page where I bid for my schedule. Maybe some other pages. It's always these pages, and they are always slow. All other web pages load fine. My internet speeds run fine on test and in game. Uploads and downloads work fine.

This problem exists on Firefox, IE, and Opera. If I reboot my machine into linux and access the pages in Firefox there, they load fine. On Windows 7 though, they don't.

I've done the usual suspects such as clearing all history, cache, cookies, etc. I've deleted the cookie and cache files. I've uninstalled Firefox and started with a fresh install. I've also deleted all security certificates in Firefox.

My hosts file contains only the following:

    127.0.0.1       localhost

I've disabled my antivirus (NOD32 Anti-virus) and shut down my firewall (Comodo Firewall). I do not have Windows Firewall running.

Does anybody have any suggestions on how I can fix this problem, or at least troubleshoot it further?

 

[richc46]

Welcome
If the problem exists only on some browers you may want to reset one that does not work.
Please note that you will lose all of your personal settings and add ons. I have given directions for IE9, others will be similar. Good luck.
Reset Internet Explorer settings in Internet Explorer 9
Before doing anything be sure to have the most up to date version of IE.

 

[Yippee38]

No, no. Those pages don't work in ALL browsers in Windows. Firefox is my primary browser, but it also doesn't work in IE or Opera.

 

[Tookeri]

In IE press F12 (Developer Tools), go to Network, press the Play button, then reload the page. Perhaps you can find a certain page, script or something that loads slowly.

 

[Yippee38]

In IE press F12 (Developer Tools), go to Network, press the Play button, then reload the page. Perhaps you can find a certain page, script or something that loads slowly.

I tried that, but couldn't find "Network" as I'm using IE 8. I guess I should finally upgrade to the latest version. <sigh>

I'll let you know what I find when I get it upgraded.

 

[Yippee38]

I ran it and it showed a bunch of stuff that might have been useful. I stopped it and exported to a file, but what it exported was really more like the source code of the page rather than any data about how the page loaded. I'll have to screenshot it and post it tomorrow.

 

[Yippee38]

Ok. Here's what I got:

 

[Rolandex]

May be your isp is blocking the pages ?

 

[Kaktussoft]

On another win7 machine at home it works fine?

 

[Tookeri]

You should send the screenshot to support at work too since the problem only concerns your company website. Weird that it works when you boot to Linux, and the fact that you have the same problem with 3 different browsers suggests that the problem is not with the browsers but something else.

 

[ThrashZone]

Hi,
Please show a complete screen shot showing your url address bar and everything full width and height
Also try this,
Right click the ie shortcut and click on Start In-Private browsing and test,
Also can be started with Ctrl+Shift+P if ie is open, Gear symbol/ Safety/..
Cheers.

 

[Yippee38]

Hi,
Please show a complete screen shot showing your url address bar and everything full width and height
Also try this,
Right click the ie shortcut and click on Start In-Private browsing and test,
Also can be started with Ctrl+Shift+P if ie is open, Gear symbol/ Safety/..
Cheers.

The URL is the same URL on the first line of the image I posted. I'm not going to show the full URL (without blurring) because I don't want my company's name posted here. They are crazy about monitoring the use of their name.

I tried opening the page in Private browsing, but that didn't help at all.

 

[Yippee38]

You should send the screenshot to support at work too since the problem only concerns your company website. Weird that it works when you boot to Linux, and the fact that you have the same problem with 3 different browsers suggests that the problem is not with the browsers but something else.

I tried contacting them and they are useless. They insist that it's something on my end. I'm inclined to agree with them as it really seems like something in my Windows is causing a problem. Apparently, I'm the only on having this problem. I'm wondering if maybe something is wrong with ActiveX on my computer.

May be your isp is blocking the pages ?

No. It's not. It works fine on my laptop and my wife's PC, which both run Windows 7, and on this machine when I boot into Linux (same computer, different OS).

 

[Tookeri]

Have you tried in Safe Mode? I mean booting to safe mode

Even if something is wrong with ActiveX, it should work in Firefox like when you boot to Linux.

 

[Yippee38]

Have you tried in Safe Mode? I mean booting to safe mode

Even if something is wrong with ActiveX, it should work in Firefox like when you boot to Linux.

Ok. I just tried it in Safe Mode and page loads immediately. In Safe Mode, I started my firewall software (Comodo) and tried it. It loaded fine. I then added my anti-virus software and loaded it. Again, it loaded fine.

 

[Tookeri]

Interesting! Then try this: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

 

[Yippee38]

This is very weird......

As I said in my post above, I rebooted to Safe Mode and loaded the page in Firefox. It loaded right up. No delays. I rebooted to normal mode and tested it again. It loaded great. However, I tried to load one of the other pages that has been a problem, and it loaded really slow. I tried the page that worked great on Opera and IE and it was slow to load. Very strange.

I'm going to try to reboot into Safe Mode and load all of the pages that are problems in all three browsers and see if that fixes the problem (It doesn't make sense that it would, but who knows?).

 

[ThrashZone]

Yea I didn't think it was going to work but I'm always interested in the top right of the url to see if active x filtering is activating,
But I doubt you need to look any further than you third party security as the problem
Cheers.

 

[Yippee38]

I booted back into Safe Mode and loaded each of the three pages in question on all three browsers. In IE, I did it right away. In Opera, I did it after running my firewall software. In Firefox, I left the firewall running and started my anti-virus too. I figured if one of the browsers wouldn't load the pages properly, it would tell me which software was the problem.

When I booted to Normal Mode, all of the pages loaded great on all browsers, except one of the pages still loaded slowly on IE. So, from that, I'm thinking that the problem lies in Comodo Firewall.

Thanks for everybody's help!

 

[Yippee38]

After a short time, the problem came back.

I've uninstalled my firewall software (COMODO), yet the problem persists. This is weird.