USB keyboard doesn't work before Windows login (can't access BIOS)

ps2warp

New member
Local time
8:39 PM
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3
Hi guys, I've been at this for three hours. I hope you can help and I'll get to the point:

- Need to access BIOS. USB keyboard (Logitech G110) not recognized until the Windows login screen loads.
- No PS/2 ports (and blast it, I have a PS/2 keyboard that I can't use). Cannot get a USB->PS/2 adapter at this time.
- I reset CMOS and disconnected the hard drive. This produced two lines saying there was no boot disk, did not drop me into the BIOS.
- HP Pavilion P6000, model P6220f.
- I have no other USB keyboards available.
- The keyboard doesn't light up until the login screen.

The way these threads seem to go elsewhere is: "Can't get to BIOS with USB keyboard." "Okay, change your BIOS settings to turn on legacy." "But I can't access the BIOS!!!"

I'm trying not to purchase additional computer crap. I accept that there may be no way to do this. Thanks if you can help.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD Phenom II x46GBATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P6000 P6220f
OS
Windows 7 Home Premium 64bit
CPU
AMD Phenom II x4
Memory
6GB
Graphics Card(s)
ATI Radeon HD 4200
Hard Drives
WD 1TB
Antivirus
Avast
Browser
Chrome
Are you able to borrow a keyboard from a mate to test
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Q6600 3.1ghzKingston DDR2 6400 8GBGigabyte Radeon HD 6850 1GB 256-Bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
This may or may not help but it free.

Try other USB ports. One of them might be active at boot.

Double check for PS2 ports on the motherboard I/O panel.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Oh yeah, I tried all 6 USB ports (including the 2.0 ports in the back).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD Phenom II x46GBATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P6000 P6220f
OS
Windows 7 Home Premium 64bit
CPU
AMD Phenom II x4
Memory
6GB
Graphics Card(s)
ATI Radeon HD 4200
Hard Drives
WD 1TB
Antivirus
Avast
Browser
Chrome
Could you give us exactly what motherboard you have.
Most of those HP motherboards came with PS2.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Could you give us exactly what motherboard you have.
Most of those HP motherboards came with PS2.

Downloaded a program called CPU-Z which says:

Brand: American Megatrends
Version: 6.02
Manufacturer: FOXCONN
Model: 2AB1 DVT
Chipset: AMD 785G
Southbridge: AMD SB700
LPCIO: ITE IT8721
Date: 07/21/2010
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD Phenom II x46GBATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P6000 P6220f
OS
Windows 7 Home Premium 64bit
CPU
AMD Phenom II x4
Memory
6GB
Graphics Card(s)
ATI Radeon HD 4200
Hard Drives
WD 1TB
Antivirus
Avast
Browser
Chrome

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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