Solved BSODs - 3 Different Errors - Weak\Failing HDD?

PCrazy123

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The system was idle for a few minutes when it started hanging, then the Aero transparent theme changed to Aero basic theme and then first BSOD.
I restarted by reset button and then it took a few minutes at the 'Starting Windows' screen and then second BSOD.
Then again reset button and 'Starting Windows' and third BSOD.

I restarted and checked in BIOS and the Windows HDD was not showing up. I disconnected all HDDs, changed the power cable of the Windows HDD and it appeared in BIOS.

After this it was stuck at 'Starting Windows' with no BSOD. I used a Ubuntu DVD to bootup the system in 'Try Ubuntu' mode and the HDD was working fine.

I deleted the partition, reinstalled Windows, and then restored a Macrium backup (from different partition on same HDD) and it has been working fine since the past five hours.

Is it a problem with the HDD? How should I check this?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
Weak\Failing HDD?
Apparently. All the bugcheck codes are indicating in the same line.

As you cannot boot to windows, test the HDD using Seatools for DOS. Take both the short generic and long generic tests.

Let us know the results.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Weak\Failing HDD?
Apparently. All the bugcheck codes are indicating in the same line.

As you cannot boot to windows, test the HDD using Seatools for DOS. Take both the short generic and long generic tests.

Let us know the results.

Thanks for helping.

After the BSODs it was not booting. I deleted the Windows partition, created new partition in the unallocated space and reinstalled Windows and it booted to desktop. Then I restored the backup of a few days ago using Macrium and it was succesfully completed.

Since then I have used the PC for almost 15 hours and also made backups of all data on this HDD with a few restarts and shutdowns inbetween and the HDD has given no problems.

As Windows is booting now should I use the Seatools for Windows or still the DOS version? Or some other software for checking from within Windows?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
If the HDD was corrupt, then a clean install would not have worked. Probably there was file system error and formatting the HDD recovered it.

Still, it is better to be safe than sorry. Test the HDD using Seatools for Windows, as it boots to desktop now.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
If the HDD was corrupt, then a clean install would not have worked. Probably there was file system error and formatting the HDD recovered it.

Still, it is better to be safe than sorry. Test the HDD using Seatools for Windows, as it boots to desktop now.

Thanks for helping.

I will test the HDD. Another BSOD after I restored image again.

0X000000F4 (0x00000003 , 0x871C94A8 , 0x871C9614 , 0x82C29EA0)
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
A stop 0xF4 is of the same line, storage related.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
A stop 0xF4 is of the same line, storage related.

Thanks for helping.

I turned on the PC after a few hours and the HDD wasn't being detected in BIOS. It was running but not giving display. After a few retries it turned on but after taking a long time at starting windows it gave another BSOD.

BAD_SYSTEM_CONFIG_INFO 0x00000074 (0x00000002, 0x90998AA8, 0x00000002, 0xC000003A). Then desktop, then restart for chkdsk prompt, them chkdsk fixed few errors, restart.

Then it booted to desktop and after four hours without any errors\BSOD I restarted then shutdown. After two hours I tested it with SeaTools for DOS. Short Test FAILED. Long Test FAILED with 5 Errors. The message showed to read about Bad Sector Repair but since it is WD HDD the repair process started and failed instantly.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
To test WD HDDs, the tool is Data Lifeguard Diagnostic for Windows. I suggested Seatools for Dos because that time the system was not bootable. And seatools can test any HDD efficiently.

If you want, you may have a test with Data lifeguard.

But better you plan to backup the data and get another HDD, as soon as possible.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
To test WD HDDs, the tool is Data Lifeguard Diagnostic for Windows. I suggested Seatools for Dos because that time the system was not bootable. And seatools can test any HDD efficiently.

If you want, you may have a test with Data lifeguard.

But better you plan to backup the data and get another HDD, as soon as possible.

Thanks for helping.

I will get a new HDD and I've already made backups of all data on this drive. Is it possible that only the partition with the 'C' drive has errors\bad sectors? I have not encountered any crashes\errors\BSODs when I was making backups of data from the other partitions.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
A physical HDD is corrupt, and you should not back anything up in another partition of the same physical HDD.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
A physical HDD is corrupt, and you should not back anything up in another partition of the same physical HDD.

Thanks for helping.

I was using latest Ubuntu LiveCD 'Try Ubuntu' mode to transfer data from two 500GB WD Blue HDDs (the faulty one and another) to a new 1TB WD Green HDD. I was able to transfer all the 600GB of data, during which the system hanged 3 times (all from the other HDD) and I had to manually restart it. Each time only the files which were in progress were being shown as 0 bytes while the rest of the data was all there. The system hangs occurred while transfering a few specific folders which were also completed after the restarts. Is there any chance of the other data being damaged?

I have previously used Ubuntu version 12 to transfer data between drives without any problems. Is this a bug in the Ubuntu version or is my new 1TB HDD faulty?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
That is happening because of the HDD. You may not be able to back up all the data as it is appearing.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
That is happening because of the HDD. You may not be able to back up all the data as it is appearing.

Thanks for helping. Sorry for my late reply.

I was finally able to backup all the data from this drive after three hangs\restarts.

I ran SeaTools on the remaining 500GB HDD and it failed the Short and Long Tests (with 4 errors). Upon restart, chkdsk prompt appeared and results after scan showed 16kb of bad sectors and repaired some files on it. Is it possible to repair this drive with a WD specific software like SeaTools? I checked the WD website but the Diagnostic Utility only detects errors.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate 32bit
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