Trying to install Logitech QuickCam Zoom, having driver issues

MyaP

New member
Local time
2:51 AM
Messages
3
I have an older-model webcam, Logitech QuickCam Zoom, that I wanted to use for Skype. It's been years since I've used this thing, and I was trying to install it in my new(er) computer running Windows 7 x64. Logitech's official stance is that this device isn't able to run on Windows 7, but I've found multiple postings across the Internet who have made it work following the same procedure.

Logitech Quickcam Zoom working with Windows 7 | Hi, I'm Dan Cunningham

The only deviation I've made after following the posted instructions didn't work is that I use the drivers located at the following directory after installation:
C:\Program Files (x86)\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2

Long story short: I plug the webcam in, and the microphone works, but the camera does not, appearing under Device Manager as "Unknown Device." I'm told to use Device Manager to manually select the location for the webcam's drivers (right click Unknown Device, choose Update Driver Software). I choose "Browse my computer for driver software" and select the directory it's in (and all subfolders).

When I do this, the results screen says "Windows could not find driver software for your device." :huh:

How do I get Windows to recognize the contents of the directory I'm sticking its nose in? I feel like I'm house-training a dog at this point, and failing spectacularly. I'd rather not shell out a ton of money for a newer model of something I already have just for Skype. Any help would be greatly appreciated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64
CPU
AMD Phenom(tm) II x6 1045T Processor 2.70GHz
Memory
8.00 GB
Antivirus
Norton
Hi MyaP, welcome to Windows Seven Forums.

I have had a look at your reference link & Dan Cunningham says that his solution may or may not work. Also Logitech don't recommend any work arounds as they can make your computer unstable.
So it does look like you are thrashing a dead horse. The only really reliable solution is to buy a new web cam.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
*sigh* I was really hoping to avoid that...

dead-horse.gif


On the plus side, I DID get a snazzy installation of RealPlayer 7 to clear out when I first tried using the installation disk.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64
CPU
AMD Phenom(tm) II x6 1045T Processor 2.70GHz
Memory
8.00 GB
Antivirus
Norton

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
:roflmao:

At least you have a good sense of humour.
Honed by having spent way too much time on the Bioware forums. A GIF for every occasion. :D

Not the news I was hoping for, but thanks for the help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64
CPU
AMD Phenom(tm) II x6 1045T Processor 2.70GHz
Memory
8.00 GB
Antivirus
Norton
Back
Top