Mouse and keyboard stop working after windows startup

[Nirhahs]

First of all, sorry for my bad english.

This is not the first time I've faced this problem. This problem occurs after I installed "Samsung USB driver". It works on the BIOS and when the windows logo comes out, both devices will stop working. I can normally enter BIOS and safe mode (but both devices still dont work in safe mode after enter the desktop). Heretofore, I randomly solved the problem by changing the USB slot while windows starting up and its started to installing new device for both devices. But now, it doesnt work anymore and force me to make a forum. I dont have any extra mouse or keyboard even windows cd. Ive tried all solutions, clear cmos, changing usb port, changing usb setting on bios.

 

[ThrashZone]

Hi,
Could you please post the exact model computer and if the mouse and keyboard are the ones that came with the computer or not please the models of them as well
Wired or wireless....
Cheers.

 

[Nirhahs]

Hi,
Could you please post the exact model computer and if the mouse and keyboard are the ones that came with the computer or not please the models of them as well
Wired or wireless....
Cheers.

Gaming rig, my mobo is asus gryphon z87. Mouse is razer deathadder and keyboard cm storm. Both wired. This problem not only happen to mouse and keyboard, but also all usb devices. Its look like that the problem is on the usb port

 

[ThrashZone]

Hi and thanks please use the link above my signature image to Fill in your system spec's page
The free 7forum utility will automatically do this chore for you
But it does require internet explorer to do it,

That way the link My System Spec's on the bottom left of your replies will be populated as mine is,
Cheers.

 

[Nirhahs]

Emmm, how am I able to download anything if I cant use my mouse and keyboard.

 

[ThrashZone]

Yikes
Yep that would pose a problem,
The exact computer model will help others "Gaming rig" isn't going to help very much I fear

 

[Nirhahs]

Yikes
Yep that would pose a problem,
The exact computer model will help others "Gaming rig" isn't going to help very much I fear

am I able to transfer a file from another HDD to another HDD in a same mobo? Ive found my old HDD and still can access it without any USB issue with it

 

[ThrashZone]

This problem occurs after I installed "Samsung USB driver". on bios.

Can we assume this is a Samsung computer and not a Asus computer ?
The exact model please.

 

[Nirhahs]

This problem occurs after I installed "Samsung USB driver". on bios.

Can we assume this is a Samsung computer and not a Asus computer ?
The exact model please.

Sorry, it was a driver for a smartphone. Im using Asus motherboard gryphon z87, gpu MSI r9 290 gaming 4g, HDD WD black 1TB, Windows 7 ultimate x64

 

[Berton]

One thing I've learned with newer Desktops and Notebooks is that the BIOS does not support USB 3.0, have to wait until the OS loads and USB 3.0 drivers then load. Try different USB ports on the computer, all I've seen have at least 2 USB 2.0 ports and maybe 1 or 2 USB 3.0 ports.

 

[Nirhahs]

One thing I've learned with newer Desktops and Notebooks is that the BIOS does not support USB 3.0, have to wait until the OS loads and USB 3.0 drivers then load. Try different USB ports on the computer, all I've seen have at least 2 USB 2.0 ports and maybe 1 or 2 USB 3.0 ports.

Ive tried all the ports. The problem is with the "driver" inside the HDD